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Address: Dolores Veintimilla y Rita Lecumberry, Quito 170150, Ecuador
Phone Number:
+593 2-316-2785

We're an English and Ecuadorian family run company operating out of Quito...

We're an English and Ecuadorian family run company operating out of Quito after moving from London. We specialise in custom made tours to Ecuador and the Galapagos Islands for our discerning clients. All tours are configured to suit you, after all - it's your holiday, not ours.

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TripAdvisor Reviewer Highlights

Read all 22 reviews
Visitor rating
  • 18
  • 3
    Very good
  • 0
  • 0
  • 0
Great tour in Ecuador

My husband and I have just toured from Quito to Otavalo, to Cotopaxi and Quilotoa and onto Banos with Pajonal Tours. We organised the tour with Maria by email. She is very... read more

5 of 5 bubblesReviewed 5 December 2016
Dianne H
Sunrise Beach, Australia
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22 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Sunrise Beach, Australia
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 5 December 2016

My husband and I have just toured from Quito to Otavalo, to Cotopaxi and Quilotoa and onto Banos with Pajonal Tours. We organised the tour with Maria by email. She is very professional, answering emails immediately and, with her expert knowledge of Ecuador, helped us plan the week. What a wonderful week it was with Juan Carlos, our guide and... More 

Thank Dianne H
Petersburg, Alaska
1 review
5 of 5 bubbles Reviewed 18 February 2016

I booked this tour after my daughter had a great time one year ago. I essentially followed her template. Working with the agents via email we are able to follow the same basic plan with minor changes to allow for less time on the water/boat time due to my wife potential for sea sickness. All the facilities were very nice... More 

Thank Mark T
Palo Alto, California
1 review
5 of 5 bubbles Reviewed 14 January 2016

Our five-day cruise in the Galapagos Islands was a dream come true. I'm so appreciative of the help of Maria Vallejo in planning and arranging it for my adult daughter and myself, at the culmination of my 18 months of volunteer work in Guayaquil. It was perfect in every aspect, and, although rather expensive for us, was a wonderful value... More 

Thank miriam d
Ponce, Puerto Rico
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 July 2015

Galapagos had always been in my list of places to go. I tried to book a trip last summer but was unsuccessful, probably because the tours were booked up or the fact that I was traveling alone. This year I looked in the internet and found out about land tours of Galapagos which would include sites in Ecuador. I asked... More 

Thank Mario L
Groton, Massachusetts
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 10 April 2015

This was our first time in Ecuador and after searching online for hours we decided on Pajonal Tours. They were responsive and easy to work with. They connected us with Ivan who was our driver/tour guide for 8 days. He was eager to please, always on time and great company. He is relatively new as a guide and sometimes needed... More 

1 Thank stjayshuman
2 reviews
5 of 5 bubbles Reviewed 23 February 2015

I located this company by viewing reviews posted by other travelers who had used their services. Impressed at the many positive reviews, we decided to book 4 or 5 days of tours during our trip to Quito. Maria was quite helpful as all our arrangements were done by email. she worked with us until we had what we thought would... More 

Thank Kevin S
Kitchener, Canada
Level Contributor
19 reviews
common_n_attraction_reviews_1bd8 108 helpful votes
5 of 5 bubbles Reviewed 2 February 2015

We sent Pajonal Tours our 5 week itinerary and requested their time and efforts throughout our trip to Ecuador, namely Quito, Cuenca, Otavalo, Vilcabamba, Cotacachi and Baños. We were given alternative suggestions, options galore and super expedient service. Many of our requests were not part of their packages and were custom choices - none of the requests were refused and... More 

Thank Trish1994
Quebec City, Canada
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 10 January 2015

I only know of this company by trying to book at this hostal which I cannot recommend highly enough. Great place!

Thank heffersnork
Bethesda, Maryland
Level Contributor
148 reviews
60 attraction reviews
common_n_attraction_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

Our guide was Angel, who was knowledgeable and gave great commentary. We booked him through Pajonal Tours for two half days (City tour and middle of the world) and full day (Otavalo). He was patient, and the tours were great. Not having to share the guide (i.e. having a private tour) was not that much more expensive, and well worth... More 

3 Thank BT20812
Kailua-Kona, Hawaii
Level Contributor
14 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 24 April 2014

We had a couple of days in lovely Quito area after time in the Galapagos Islands. We booked a one-day tour with Pajonal Tours to see some of the surrounding countryside and the Otavalo market town. Our guide Ximena picked us up on time at our hotel near Plaza Foch, and we spent the entire day sightseeing north of the... More 

2 Thank LKRider
JonDRussell, General Manager at Pajonal Tours, responded to this review

Thanks for taking the time to write a review, we're very pleased you enjoyed your time with us. We will also take steps to give Ximena more confidence in her English and will work with her to become 100% fluent. Thanks again. More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?