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Piedra de Agua Fuente Termal & Spa

Paseo de la Guadalupana S/N | Banos - Cuenca, Cuenca 010150, Ecuador
+593 7-289-2496
Website
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Review Highlights
Blissful! Just needs a bit more shade to prevent sunburn.

Just a short taxi ride from Cuenca. Took the $35 spa circuit which is good value for money... read more

Reviewed 2 weeks ago
chicakatana
,
London
Nice and clean

Really beautiful surroundings with red rocks. We tried the package with mud, baños del cajón and... read more

Reviewed 3 October 2017
Anja P
via mobile
Read all 376 reviews
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Overview
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Piedra de Agua - Fuente Termal y Spa is a modern and complete thermal tourism center located 10 minutes from downtown Cuenca - Ecuador. Built almost entirely from limestone rock of volcanic origin carved out of the same location, Piedra de Agua combines stone, glass and wood in its clean and modern architecture to achieve delicate and comforting spaces. Our main attractions are our THERMAL WATER of volcanic origin and a series of related services which include volcanic mud treatments, vaporized massages, steam baths, contrast baths, box steam baths and more. Our guests can take full advantage of the world renowned medicinal and healing properties of natural thermal water in a place specifically designed to relieve stress and find peace and serenity.
  • Excellent64%
  • Very good26%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“red mud” (28 reviews)
“steam boxes” (24 reviews)
“mud bath” (27 reviews)
Open Now
All hours
Hours Today: 6:00 AM - 10:00 PM
Suggested Duration: 2-3 hours
LOCATION
Paseo de la Guadalupana S/N | Banos - Cuenca, Cuenca 010150, Ecuador
CONTACT
Website
+593 7-289-2496
Write a Review
Reviews (376)
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1 - 10 of 220 reviews

Reviewed 2 weeks ago

Just a short taxi ride from Cuenca. Took the $35 spa circuit which is good value for money, especially if you are a senior as they give a 50% discount! It was so relaxing, and my skin felt amazingly soft afterwards, the setting is also...More

Thank chicakatana
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this reviewResponded 2 weeks ago

It is a pleasure to know that your experience was unforgettable with us, we hope that on your next visit you will enjoy other services such as masks and massages.

Reviewed 3 October 2017 via mobile

Really beautiful surroundings with red rocks. We tried the package with mud, baños del cajón and hoy/cold spa inside a cave. That is definitely worth paying for a package as the pools outside doesn't have much in them self. It was nice and clean here...More

Thank Anja P
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this reviewResponded 4 October 2017

Dear Anja, we thank you for having preferred our services, your relaxation and enjoyment is our priority, we hope that your memory is unforgettable and if you return to our country give us a visit to return them to serve.

Reviewed 15 September 2017 via mobile

This is a really hidden treasure, the whole treatment includes mud pits and thermal pools... we felt our skin so soft after that. They also have a small museum where you can find the origin of the site and a little tribute to their founders....More

Thank Maria M
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this reviewResponded 18 September 2017

Dear Mary, we are attentive to your recommendation to inform us more about our kindnesses, we hope that on your next visit we will visit to serve you again.

Reviewed 11 September 2017 via mobile

Let me start off my saying that Piedra de Agua is a wonderment of engineering and art mixed magically together to form a paradise oasis. The use of wood , stone and glass will make you continuously wonder " how did they create this ?!"...More

Thank Mauraelena
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this reviewResponded 13 September 2017

Dear Mauraelena, we thank you for having preferred our services, your relaxation and enjoyment is our priority, we hope that your memory is unforgettable and if you return to our country give us a visit to return them to serve.

Reviewed 9 August 2017 via mobile

Nature has outdone herself and the ways you can interact with the healing and restorative qualities of her thermal waters know no bounds, at this glorious spa. A fantastic massage and I lost count of all the different soaks! The best bit was the fruit...More

Thank Emma O
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this reviewResponded 9 August 2017

Dear Emma, thank you for such a beautiful comment about our facilities, we hope that when you can visit our country again, we will give you your presence and we will serve you again.

Reviewed 8 August 2017

We arrived early in the morning for a discount and it was well worth coming before the crowds showed up. The full experience with steam bath, 2 mud baths, hot and cold cave pools and the steam boxes is incredibly memorable. Lunch was not cheap...More

Thank BrianJSpain
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this reviewResponded 10 August 2017

Dear Brian, we thank you for having preferred our services, your relaxation and enjoyment is our priority, we hope that your memory is unforgettable and if you return to our country give us a visit to return them to serve.

Reviewed 22 July 2017 via mobile

Near enough to town and yet feel like you have gone far! This place is nice to spend an afternoon. It has nice and lush grounds and enjoyable area's like the steam rooms, cave hot spa, and hot boxes. There is also a couple of...More

Thank lee9
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this reviewResponded 24 July 2017

Dear Lee, we appreciate your comments and suggestions, we hope that on your next visit the not so pleasant points of your experience will change and your memory will be gratifier yet.

Reviewed 7 July 2017 via mobile

This was one of the highlights of our trip to Ecuador. The facility is gorgeous! We ended up receiving a buy one get one free promotion for the 'Spa Circuit' which consisted of the steam room, red and blue mud baths, contrast bath, steam box...More

1  Thank vdirani
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this reviewResponded 10 July 2017

Dear Vdirani, we thank you very much for your opinion and we are proud to know that you enjoyed a wonderful experience with us, we would love to have you on your next visit to Ecuador, to please us again.

Reviewed 26 June 2017

We went with my mother in law to Piedra de Agua. She was also visiting the place for the first time. We love everything about this place. Unique relaxing area. We will for sure come back.

Thank lourdesmendozai
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this reviewResponded 28 June 2017

Dear Lourdes, It is a pleasure to know that your experience was so pleasing to us, we look forward to your next visit.

Reviewed 12 June 2017 via mobile

The location looks great on photos but the real experience was absolutely over crowded. It's clearly something they try to achieve and from a customer point of view makes it a very average shopping mall style experience you have to pay entry to get there....More

1  Thank Yago1_com
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this reviewResponded 15 June 2017

We are sorry that your experience has not been totally to your liking, we are working on our service improvement project with our new underground Spa, with more space and more staff to attend. We hope you come back to visit us in August, the...More

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Questions & Answers
starsuk
29 September 2017|
AnswerShow all 6 answers
Response from mailer53 | Reviewed this property |
It did mine! We are returning with extended family and my advice was to wear old swimwear and wear old sandals as those get stained too
0
Votes
kmh1993
14 May 2017|
AnswerShow all 5 answers
Response from Lafayette B | Reviewed this property |
Yes, a swimsuit is better, and I think they actually require a swimsuit. Sorry for the delay in responding, enjoy
0
Votes
Rebecca D
27 January 2017|
AnswerShow all 4 answers
Response from Martha B | Reviewed this property |
I think the price was around $60.00 US Dlls. for 50 min. When I went, everybody at the reception area had a reservation except me, try to be on the safe side. It is a lovey experience.
0
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