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Insider City Tours & Excursions

Zelenih Beretki 30, Sarajevo 71000, Bosnia and Herzegovina
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When we first started providing guiding services in Sarajevo in 2000, there were just a few of us. We were full of enthusiasm, creative ideas and ready to work hard, apply effort and learn. With the passage of time some of us went on different paths, finding different business spheres, but those who stayed, they stayed completely the same - creative, professional and dedicated to something they like. Actually, today we are 15 years older and during the time, we hope that we have gained more experience and become smarter which is not insignificant. All of these years brought us a lot of friendships, business contacts, meeting with many important people and delegations. We can proudly say that any important event in Sarajevo during the last decade wasn't without us. We just want it to be the same. We want our guests to become and remain our friends, to visit us again, and once they leave our city or country they should take away with themselves only positive memories. The mission of Insider is satisfied guest and visitor and in order to fulfill this we will give our best to meet the expectations and even more of any guest who decides to give us their time. We guarantee that with the Insiders you will always get more than you'd expect.
  • Excellent89%
  • Very good8%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“tunnel tour” (148 reviews)
“free tour” (50 reviews)
Closed Now
Hours
Hours Today: 9:00 AM - 7:00 PM
Suggested Duration: 2-3 hours
LOCATION
Zelenih Beretki 30, Sarajevo 71000, Bosnia and Herzegovina
Ways to Experience Insider City Tours & Excursions
from US$36.00
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from US$32.40
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Write a ReviewReviews (831)
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All reviews
"times of misfortune tour"
in 79 reviews
"tunnel tour"
in 148 reviews
"free tour"
in 50 reviews
"police officer"
in 12 reviews
"great tour"
in 45 reviews
"perfect english"
in 9 reviews
"first hand"
in 18 reviews
"personal experience"
in 17 reviews
"an excellent guide"
in 14 reviews
"hour tour"
in 15 reviews
"highly recommend this tour"
in 13 reviews
"great insight"
in 8 reviews
"private tour"
in 13 reviews
"answered all our questions"
in 7 reviews
"sniper alley"
in 10 reviews
"sarajevo's history"
in 10 reviews
"recent history"
in 16 reviews
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1 - 10 of 673 reviews

Reviewed yesterday via mobile

We did the Tunnel Tour with our guide Nermin. He was very elaborate about the reasons for the siege, the life under te siege and about the functioning of the tunnels. Especially his own experiences were impressive to hear. Super interesting tour if you visit...More

Thank Anique M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 days ago

Nermin was our guide and we highly recommend him and the tour. He had lived experience of the war and shared snippets of his story and had lots of local knowledge which he also shared as we drove to and from the site. A very...More

Review collected in partnership with this attraction
Thank jkshep57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

We took the free walking tour scheduled at 4.30 PM just hours after our flight landed in Sarajevo. Overall the tour was good , the guide (male) was good well mannered , informative and tried to make few jokes here and there. The tour also...More

Thank Dimitrz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 2 weeks ago

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

Our guide Nermin, who lived in Sarajevo during the Siege, was great at explaining vividly what life was like during the time and was very open to sharing his personal experience with us, while keeping an objective tone. Would recommend this tour to anyone visiting...More

Thank Petra J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Went on the free tour of Sarajevo the previous day and was impressed with the professionalism and insights. Booked the tunnel tour and was treated to 3 hrs with guide Nermin. He was informative from an objective perspective but also willing to share his experiences...More

Thank EmC80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Almedin M, Front Office Manager at Insider City Tours & Excursions, responded to this reviewResponded 1 week ago

Dear, Our job is to acquaint people with the beauties of our city and country, but also about the situation of the 1990s so we are more than happy to receive confirmation that we are doing a good job! We will pass your words to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

We attended the Tunnel tour guide. Our guide was living in the city during the war and shared with us stories of his life at that time. This particular tour , much more than more generical tours(monuments..) worth a visit with a guide to be...More

Review collected in partnership with this attraction
Thank lauraemoscardo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Almedin M, Front Office Manager at Insider City Tours & Excursions, responded to this reviewResponded 1 week ago

Greetings from Sarajevo Insider! Thank you for your review and for choosing Sarajevo Insider to be your friend in our beautiful city! We hope you will visit us again, and when you do drop by for some traditional bosnian coffee! Help us spread the word...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

The tours were lead by the person who went through the toughest time in Sarajevo during 1992-1995. The way he explained to us, it was like bringing us back and it was so real.More

Review collected in partnership with this attraction
Thank Lukman05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Almedin M, Front Office Manager at Insider City Tours & Excursions, responded to this reviewResponded 2 weeks ago

Greetings from European Jerusalem! Thank you for you review and we hope to see you again in our magical city. When you do come back, drop by for some good traditional bosnian coffee. Help us spread the word and recommend us to your friends and...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Dino led us on a private visit in French of the different places where the 1992-1995 events happened and in particular a visit to the Tunnel of Hope. We had a remarkable and clear geopolitical presentation of the events ; it was also extremely moving...More

Thank ev_morin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Almedin M, Front Office Manager at Insider City Tours & Excursions, responded to this reviewResponded 2 weeks ago

Dear, Greetings from Sarajevo Insider! We are honored to hear that our guide Dino gave you the explanations about the recent history of our country, and we expect you to come again in Sarajevo. If you do, you are welcome to our office for a...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

We did 2 great all day tours with Insider, one to Mostar and 4 other places with the excellent Rijad and another to Travnik and Jajce. I can highly recommend the Mostar all day trip, you see so many wonderful parts of Bosnia but you...More

Thank Jaycee239
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Almedin M, Front Office Manager at Insider City Tours & Excursions, responded to this reviewResponded 3 weeks ago

Greetings from European Jerusalem! We are more than happy to see you enjoyed the beauty of our country and we hope you will visit us again! If you do, drop for some bosnian coffee and traditional sweets in our office, you are always welcome! We...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Dimitrz
2 May 2018|
AnswerShow all 2 answers
Response from Tomaso F | Reviewed this property |
‘Between 5 and 10 it’s ok
1
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Hannonpe
17 December 2014|
AnswerShow all 4 answers
Response from planetgirl711 | Reviewed this property |
Right across the street a few paces down from the corner where the assassination took place is a great tour agency - Insider tours .... get a private guide . Their guide are amazing. Mine was Adnan and he brought such... More
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