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Insider City Tours & Excursions

Certificate of Excellence
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Address: Zelenih Beretki 30, Sarajevo 71000, Bosnia and Herzegovina
Phone Number: +387 61 190 591
10:00 - 16:00
Closed now
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Mon - Fri 09:00 - 19:00
Sat - Sun 10:00 - 16:00
Recommended length of visit: 2-3 hours

When we first started providing guiding services in Sarajevo in 2000, there...

When we first started providing guiding services in Sarajevo in 2000, there were just a few of us. We were full of enthusiasm, creative ideas and ready to work hard, apply effort and learn. With the passage of time some of us went on different paths, finding different business spheres, but those who stayed, they stayed completely the same - creative, professional and dedicated to something they like. Actually, today we are 15 years older and during the time, we hope that we have gained more experience and become smarter which is not insignificant. All of these years brought us a lot of friendships, business contacts, meeting with many important people and delegations. We can proudly say that any important event in Sarajevo during the last decade wasn't without us.

We just want it to be the same. We want our guests to become and remain our friends, to visit us again, and once they leave our city or country they should take away with themselves only positive memories. The mission of Insider is satisfied guest and visitor and in order to fulfill this we will give our best to meet the expectations and even more of any guest who decides to give us their time.

We guarantee that with the Insiders you will always get more than you'd expect.

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Book In Advance
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TripAdvisor Reviewer Highlights

Read all 627 reviews
Visitor rating
  • 470
  • 38
    Very good
  • 12
  • 3
  • 1
Very informative free tour with Denin

Today we took a tour with Denin (I hope I spell correctly). It was very informative and Denin himself was very personal, approachable and friendly. His English was perfect. It was... read more

5 of 5 bubblesReviewed today
Vienna, West Virginia
via mobile
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627 Reviews from our TripAdvisor Community

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Showing 524: English reviews
Vienna, West Virginia
Level Contributor
31 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed today NEW via mobile

Today we took a tour with Denin (I hope I spell correctly). It was very informative and Denin himself was very personal, approachable and friendly. His English was perfect. It was a good intro to both Sarajevo and Bosnia Herzegovina. I knew that the tour would be shorter than usual free tours. Usually they take about 2.5 hours. Denin was... More 

Thank slnko85
2 reviews
5 of 5 bubbles Reviewed 5 days ago NEW

Nermin was a great guy telling many stories about the city- the siege and himself actively living in it with his family. You better hear the real thing from an eyewitness. All in all i recommend this tour to anybody who is interested in this sad but true story. Nermin was very helpful and honest about all; so a big... More 

Thank Baris A
1 review
5 of 5 bubbles Reviewed 1 week ago

The two tours I took part in with Sarajevo Insider were both excellent and were the best way to start learning about the history of the city as well as something about personal experiences. Many, many thanks to Zijad for the evening "grand tour" (assassination spot, city hall, Spite House, mosque, synagogue...) and to Nermin for the Times of Misfortune... More 

Thank Hannah S
Singapore, Singapore
Level Contributor
76 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

If you're lucky enough for "Dino" to lead your tour, you're in for a treat. You expect the history, but you'll also benefit from the cultural, philosophical, and personal background of this beautiful and tragic city. A monument to both the brutality and beauty of humankind.

Thank David L
Level Contributor
4 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 2 weeks ago

Bosnia has a really complicated history and current political situation. The war has ended just 20 years ago and is still a pain point in the country. One of the most crucial parts of the war, the siege of Sarajevo is especially painful. The tunnel tour takes you to the lifeline of the city under siege. The tour takes you... More 

Thank Alexey B
Yamba, Australia
Level Contributor
23 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Highly recommend this tour - a history packed 3 hours with a local guide with lived experience of the war in Sarajevo. The sights and history were excellently covered.

Thank annkel53
San Francisco Bay area
Level Contributor
81 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 120 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

My husband and I arranged a private Times of Misfortune tour and it was a great way to see Sarajevo and learn the history. Our guide was an older gentleman (our same age,) who lived through the siege and so could tell us first hand what those years were like. You can read about the war, but there isn't anything... More 

2 Thank N0rCalfamily
Level Contributor
9 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Fascinating tour that blew away our expectations! Our guide, Dino, was friendly, knowledgeable and engaging. The presentation was clear and animated, and a true passion for Sarajevo shone through! The route was well planned, and proceeded through key areas around the Old Town. The narrative of the tour touched on items big and small; from the beginning of a world... More 

Thank StevieCAN
Vienna, Virginia
Level Contributor
723 reviews
425 attraction reviews
common_n_attraction_reviews_1bd8 523 helpful votes
5 of 5 bubbles Reviewed 27 October 2016

Making it to the Sarajevo War Tunnel was a requirement for me and the Times of Misfortune tour fit our needs perfectly. Our guide was a wealth of information and fun to boot. We love learning the history of the places we visit and for that our guide was top notch. Highly recommended. So glad we did this while in... More 

Thank fiamma11
Nottingham, United Kingdom
Level Contributor
30 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 23 October 2016

I joined the Tunnel tour and thoroughly enjoyed it. Our tour leader, Meme, was very knowledgeable and gave an interesting and informative insight into the history surrounding the tunnels and also life during and following the war years. I was really glad that we did the tour as, having been to the tunnels, I think it would have been difficult... More 

Thank S W

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?