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Address: bul.Knyaginya Maria Luiza 2, Sofia 1000, Bulgaria
Phone Number:
+359 2 926 0700
10:00 - 20:00
Closed now
See all hours
Sun 11:00 - 19:00
Mon - Sat 10:00 - 20:00

TripAdvisor Reviewer Highlights

Read all 37 reviews
Visitor rating
  • 2
  • 2
    Very good
  • 2
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  • 4
Lots of empty shop units and no atmosphere

Beautiful building for a shopping centre, but so many empty shop units make for a lifeless atmosphere!

2 of 5 bubblesReviewed 20 February 2015
roy d
Cookham, United Kingdom
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37 Reviews from our TripAdvisor Community

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Showing 12: English reviews
Level Contributor
24 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 30 October 2016 via mobile

This used to be a fantastic shopping center. In the early 90s it was the place to see and be seen, with the coolest stores, a crest cafe and beautiful atmosphere. Now all that is left is a bit of a ghost of all the life that tho beautiful building used to host. I think it's worth a quick walk... More 

1 Thank Daniela P
Milan, Italy
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 September 2016

Worth a visit if only for the architecture. The shops are not much, but the building is very interesting - a memory of communism. It is easily reached by the subway and it's well lit at night. There are interesting legends about it, you need to find someone to tell you.

1 Thank Ned B
Paris, France
Level Contributor
95 reviews
81 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 28 July 2016 via mobile

This mall is supposed to be for wealthy people. However, only 1/8 of it is active so no one even goes there. It has 4 floors and only half of the first one has shops.

Thank Dzbg111
San Francisco,CA
Level Contributor
194 reviews
72 attraction reviews
common_n_attraction_reviews_1bd8 83 helpful votes
1 of 5 bubbles Reviewed 4 May 2016

This place is nothing more than faded glory. Most shops are vacant and the place is quite boring. There are other better suited and better outfitted shopping centers in Sofia, so best avoided.

1 Thank craig_traveler
Brussels, Belgium
Level Contributor
1,003 reviews
561 attraction reviews
common_n_attraction_reviews_1bd8 287 helpful votes
1 of 5 bubbles Reviewed 27 November 2015

Much worse than the one on the red square in Moscow: this one was really empty: no customers, many empty stores

Thank Jurgen B
Cookham, United Kingdom
Level Contributor
27 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 20 February 2015

Beautiful building for a shopping centre, but so many empty shop units make for a lifeless atmosphere!

1 Thank roy d
Koprivnica, Croatia
Level Contributor
17 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 15 January 2015

There are no shopping centres like this any more. It is not all commercialism, you know that after visiting TSUM. The cultural part attracts you much more. And you want to come back just to feel the history and comfort around yourself. Even more when it is closing time when it is nearly empty :)

1 Thank pcelica1
Devon, United Kingdom
Level Contributor
10 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 7 January 2015

Definitely worth a visit and the Salon de The, on the first floor is a wonderfully elegant and relaxed cafe. Very reasonable priced with a wide variety of teas and cakes and excellent service - so much so, we visited a couple of times during a Christmas holiday in Sofia.

Thank Philip360
London, United Kingdom
Level Contributor
38 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 24 October 2014

It is quite difficult to review TSUM, because it is such an odd place. I read another review below that talks of it in it's heyday when it was full of shops and people, and you do get a sense that this is a building with a past that needs to find a future. When we went there it was... More 

1 Thank magwai88
Sofia, Bulgaria
Level Contributor
37 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 20 October 2014

TZUM means Central Universal Store. When I was a child TZUM was the biggest store in Sofia. We didn't have Malls. Everybody wanted to go shopping in TZUM. Children from the country came to visit TZUM and were attracted by the escalators. It was full of people. Sometimes we had to wait for the escalator. Within the elevator there was... More 

5 Thank nchotorova

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
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  • Is there a restaurant or café onsite?