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Review Highlights
Polynesian Treat

I recently had a 1 hour massage at So Spa located at Sofitel The Palm. It was FANTASTIC - my... read more

Reviewed 4 June 2018
Gelo79
,
Dubai, United Arab Emirates
via mobile
Amazing and luxury place!

Perfect service in the spa.So helpful and friendly staff everywhere.Big well done and thanks a lot... read more

Reviewed 9 May 2018
Антон В
via mobile
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Traveller Overview
  • Excellent74%
  • Very good13%
  • Average6%
  • Poor4%
  • Terrible3%
Travellers talk about
About
Indulge in a luxury spa, with treatment rooms, therapeutic pools, a steam room, hammam and outdoor cabanas for massages.
Contact
East Crescent Road | Sofitel Dubai The Palm Resort & Spa, The Palm Jumeirah, Dubai 55558, United Arab Emirates
Website
+971 4 455 6677
Top Selling Tours & Activities in and around Dubai
from US$200.00
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from US$101.10
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from US$101.10
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Reviews (91)
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All reviewsgreat massageoutdoor infinity pooloriental massagehour massagesofitel hotelamazing facilitiesrelaxation areaspa attendantfoot massagean amazing experiencetherapistpalmabdulluxuryequipmentsessionfountain
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1 - 10 of 84 reviews
Reviewed 4 weeks ago via mobile

I recently purchased a Groupon voucher based on availability as advised by hotel staff within the spa. I was asked to forward my voucher to confirm the booking. However, once I did this- hotel staff then said they were fully booked! I received no indication...More

1  Thank Sana F
Reviewed 4 June 2018 via mobile

I recently had a 1 hour massage at So Spa located at Sofitel The Palm. It was FANTASTIC - my preference is for a medium to hard pressure massage; the manageress recommended that I try a Polynesian massage which would suit my preference. I unfortunately...More

Thank Gelo79
Faten T, Spa Guest Service Supervisor at So SPA, responded to this reviewResponded 11 June 2018

Dear Gelo79, Thank you for posting your review ! We are pleased to have you as our guests at So Spa and it is nice to note that you had an enjoyable time with us. Your feedback is very much appreciated and we hope to...More

Reviewed 9 May 2018 via mobile

Perfect service in the spa.So helpful and friendly staff everywhere.Big well done and thanks a lot for Mr Abdul who was doing for me scrub under rain. So professional and knowledgeableMore

Thank Антон В
Faten T, Spa Guest Service Supervisor at So SPA, responded to this reviewResponded 11 June 2018

Dear Mr.Ahtoh , Thank you for posting your review ! We are pleased to have you as our guests at So Spa and it is nice to note that you had an enjoyable time with us. Your feedback is very much appreciated and we hope...More

Reviewed 26 April 2018 via mobile

Had a fantastic day at the SoSpa facilities and a great treatment with Abdel who was friendly and excellent at his job. Throughly recommend!More

Thank Garry M
Faten T, Spa Guest Service Supervisor at So SPA, responded to this reviewResponded 26 April 2018

Dear Garry M, Thank you so much for sending us your fantastic feedback via our Tripadvisor page. We are so delighted that you have enjoyed your spa experience with us and particularly the massage with Abdel. Our team are our real pride and joy so...More

Reviewed 25 April 2018 via mobile

Very nice spa - booked the appointment thru Groupon, and added a massage on arrival. Abdel from the staff is amazing!! He did both hammam and massage. Could have stayed all day! It was 2 hours in Heaven. Do it, just do it.More

Thank Torbenxxx
Faten T, Spa Guest Service Supervisor at So SPA, responded to this reviewResponded 26 April 2018

Dear Torben, Thank you for posting your review ! We are pleased to have you as our guests at So Spa and it is nice to note that you had an enjoyable time with us. Your feedback is very much appreciated and we hope to...More

Reviewed 20 April 2018

On the day we visited there was a problem with the pool within The Spa, so our treatments were carried out in another property on the complex. The therapists were nice, but didn’t explain our treatments and there was no relaxation area after our treatments....More

Thank vacationgirl58
Reviewed 8 April 2018 via mobile

I booked a 50min treatment for my wife and a 30min one for myself, and it was a great experience. I arrived a bit late and the person at the reception managed to find me another timeslot to fully enjoy the experience, while my wife...More

Thank Faicel B
Faten T, Guest Relations Manager at So SPA, responded to this reviewResponded 9 April 2018

Dear Faicel B, Thank you so much for sending us your fantastic feedback via our Tripadvisor page. We are so delighted that you have enjoyed your spa experience with us and particularly the massage with Abdel. Our team are our real pride and joy so...More

Reviewed 20 March 2018 via mobile

I really enjoyed my visit to So Spa. From the reception moment until the end. My therapist Biron was very caring all the time and made my stay relaxing and smooth. The massage was outstanding too! As a constructive feedback, would be great if you...More

Thank filicordoba
Faten T, Guest Relations Manager at So SPA, responded to this reviewResponded 26 March 2018

Dear Filicordoba, Thank you so much for your review and taking the time to write on our Tripadvisor page. We are so delighted that you have enjoyed your spa experience with us and particularly the massage with Biran. Our team are our real pride and...More

Reviewed 27 February 2018 via mobile

One of the best Spa I ever visited, I went few months back with my parents on visit. The staff was very welcoming and smiley. My parents are coming again this year and we are looking forward to come back for a great massage. Very...More

1  Thank imma8715
Julie D, Manager at So SPA, responded to this reviewResponded 28 February 2018

Dear Imma8715, Thank you for posting your review. We are pleased to have you as our guests at So Spa and it is nice to note that you had an enjoyable time with us. Your feedback is very much appreciated and we hope to see...More

Reviewed 2 February 2018 via mobile

My colleagues gifted me a voucher to spend the day at the spa as a farewell gift. I can't thank them enough for this. It was a day well spent at SoSpa. The staff were extremely sweet and very helpful. Hospitality at it's best. And...More

Thank Hadeel M
Julie D, Manager at So SPA, responded to this reviewResponded 8 February 2018

Dear Hadeel M, Thank you so much for your review and taking the time to write on our Tripadvisor page. We're delighted that you enjoyed your spa experience with us. We will continue to strive to make our guests' spa experience the best it can...More

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