We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Chillout Ice Lounge

Al Quoz
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Times Square Center 4b St | Ground Level inside Times Square Center, Dubai 115787, United Arab Emirates
Phone Number:
+971 4 341 8121

The Chillout Ice Lounge, created by Sharaf Hospitality, is the first ice...

The Chillout Ice Lounge, created by Sharaf Hospitality, is the first ice lounge in the Middle East, launched in 2007, the ice lounge had a major refurbishment in July 2014. The Middle East's first sub-zero lounge is decorated with ice sculptures, unique seating and illuminated interiors. All are maintained within a -6 degree Celsius environment, providing an icy escape that makes for a memorable chill out experience. There are hot drink options to help guests banish the icy chill and a variety of classic hot meals on offer.

Once visitors arrive they are given thermal clothing to keep themselves warm in the minus six degrees. This comprises of a hooded parka (a heavy jacket), woollen gloves, shoes and socks, if required. Visitors are advised to spend a few minutes in the 'buffer zone' area to get acclimatized. The temperature in the buffer zone is set at 5 degrees Celsius, which gives the body time to adjust to the low temperature in the main Chillout Ice Lounge.

The Chillout Ice Lounge combines the novelty of subzero temperatures with a unique interior design. It is a technological innovation in refrigeration, lighting, architecture & sculptured ice.

The diffused lighting changes its colours at certain intervals and it filters through crystal clear blocks of ice, filling them with low-lux hues of varying patterns, making the moment freeze in its ambience. All these elements have been intelligently composed to create one of the best ice lounges in the world.

The lounge serves hot soups, sandwiches, juices, hot chocolates, coffee, tea and a variety of deserts, mock-tails and confectionary, making it the first of its kind in the world to serve hot food & beverages.

Chillout Ice Lounge is located at the ground level, Times Square Center, on the Sheikh Zayed Road -Dubai.

Why not visit us for a memorable experience with friends and family. We are available for birthday parties, event, film shoots and private hire.

read more
Book In Advance
More Info
and up
Dubai's Chillout Ice Lounge
Why book on Viator?
  • Tour highlights & full itinerary
  • Easy online booking
  • Lowest price guaranteed
More Information ›

TripAdvisor Reviewer Highlights

Read all 85 reviews
Visitor rating
  • 14
  • 22
    Very good
  • 19
  • 6
  • 11
Too cold for me

This was never for me... I was uncomfortable right from the start and wanted to leave. My wife enjoyed it a bit though. If you like the cold .. like really really like the cold... read more

Reviewed 2 weeks ago
Anoop J
via mobile
Add Photo Write a Review

85 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 72: English reviews
Level Contributor
12 reviews
8 attraction reviews
Reviewed 2 weeks ago via mobile

This was never for me... I was uncomfortable right from the start and wanted to leave. My wife enjoyed it a bit though. If you like the cold .. like really really like the cold temperatures I guess you might like it. It was not for me ..

Thank Anoop J
Level Contributor
9 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 29 March 2017 via mobile

Nothing interesting actually offered here Either they don't know what a hot chocolate is or they think you don't! It was a chocolate milk we got instead!

Thank Alvand N
Sarajevo, Bosnia and Herzegovina
Level Contributor
18 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 17 March 2017

Great experience after hot Dubai days. Quick change and a lot of fun with friends and family. Something to talk about.

Thank Shamsa01
Newcastle upon Tyne, United Kingdom
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 25 February 2017

If you expect the biggest and the best like the rest of Dubai then don't go. Lacks any imagination-really disappointing and very expensive for the 'experience' offered. So embarrassingly dull it became quite funny and squeezed out some good photos!

1 Thank hbells2017
Milpitas, California
Level Contributor
88 reviews
45 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
Reviewed 7 February 2017

A chill place for a good hot chocolate drink. It's not an imagination - drinking a hot chocolate in a very cold area. Really great experience! Also, when you crack your popcorn, smoke coming out from your mouth. Before getting in, you will be provided with a complete outfit from head to toe. It's all included on your bill you... More 

Thank merlinda_trias
1 review
Reviewed 3 February 2017 via mobile

Small freezer room with sculptures You drink a hot chocolate to warm you Great idea, new in the region I like it

Thank Fatima H
Shirley, New York
Level Contributor
21 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 24 January 2017

As far as Ice bars go, you can get Hot Chocolate and take pictures with Ice Sculptures. Approximately $10 USA your in and out in Ten Minutes they give you hat, boots, gloves and coat. If you have never been in an Ice Bar, go for the experience I wouldnt call it a Must see but it was yet another... More 

1 Thank jjy510
London, United Kingdom
Level Contributor
46 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
Reviewed 16 December 2016

This was our second visit here. The staff were very friendly and helpful. The hot chocolate was a great addition to the experience. We would definitely recommend this in the Dubai heat

Thank gandt2000
Dubai, United Arab Emirates
Level Contributor
45 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
Reviewed 7 November 2016

We went to this place to experience the Cold from Hot and sunny Dubai. its an excellent place to wear thermal gear a( given by the location) and to sip a nice hot chocolate. they serve a few hot starters and some very tasty snacks.

Thank gayesha f
United Arab Emirates
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 1 November 2016

Its not really that much new for me but i just had some hot chocolate so far when i was there. I went with some asian friends and they like the freezing thing and so am I coz of they enjoyed it.

1 Thank Kelly Y

Travellers who viewed Chillout Ice Lounge also viewed

Dubai, Emirate of Dubai
Dubai, Emirate of Dubai
Dubai, Emirate of Dubai
Dubai, Emirate of Dubai

Been to Chillout Ice Lounge? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Chillout Ice Lounge and other visitors
1 question
Ask a question

See all questions (1)

Questions? Get answers from Chillout Ice Lounge staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Al Quoz

Neighbourhood Profile
Al Quoz
Al Quoz sits literally at the halfway point between old and new Dubai. At first sight it has little to recommend it: warehouses and factories dominate the area, with some residential areas on the outskirts. Heavy goods vehicles roar up and down the roads and laborers stop at small hole-in-the-wall cafes for a cheap lunch. But it is fast becoming a magnet for art lovers: Alserkal Avenue is a significant contemporary art hub, home to 25 galleries and arts spaces, with ambitious expansion plans. The galleries host exhibitions, talks, panel discussions, auctions, and community events. If you love art, pass by to visit the galleries, it’s a great opportunity to get a sense of art and community in the region and to sit alongside key influencers and artists as they go about their day.
Explore this neighbourhood