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Lakes & Lagoons Tour Company

#1,069 of 1,053 things to do in Kerala
Certificate of Excellence
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Address: P.O. Alleppey 688006, Kerala, India, India
Phone Number:
+91 477 223 6181

TripAdvisor Reviewer Highlights

Read all 355 reviews
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A Royal Experience

My wife and I had a fantastic trip through the backwaters of Alleppey. Gliding through the canals in our own houseboat and with a crew of three to cater to all our needs was a... read more

Reviewed yesterday
Rungsted, Denmark

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355 Reviews from our TripAdvisor Community

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Showing 338: English reviews
Rungsted, Denmark
Level Contributor
27 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed yesterday NEW

My wife and I had a fantastic trip through the backwaters of Alleppey. Gliding through the canals in our own houseboat and with a crew of three to cater to all our needs was a truly royal experience. The staff provided excellent service and the food was fantastic and plenty and the boat itself was truly amazing with Sleeping Quaters... More 

Thank AlexDenmark
Arlington, Texas
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

We were a group of 9 people and booked a 4 BR boat. It is definitely one of the vacations that our family talks about and wish about going back again. Every single person enjoyed the trip and we are a group with different tastes. I enjoyed the serenity, the company of my family and the food. My husband is... More 

Thank sagarib
Southport, Australia
Level Contributor
435 reviews
61 attraction reviews
common_n_attraction_reviews_1bd8 238 helpful votes
Reviewed 1 week ago

There seems to be many houseboat sizes and grades, ours was configured for 2 couples (ie 2 bedrooms) but we were the only guests. The sights and sounds as we leisurely cruised the backwaters were just marvellous. There was always something to see – even though just sitting back and enjoying the peace and quiet was a joy itself. With... More 

Thank ChrisandJudy1000
London, United Kingdom
Level Contributor
29 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago

Hard to put into words how incredible this experience was. I was with my friend - just the two of us and we had a crew of three. Nothing was too much trouble. The food they cooked was just so delicious and so much of it. We felt as if we were treated like royalty. If you can picture what... More 

1 Thank Simone B
Edinburgh, United Kingdom
Level Contributor
27 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

We had two days of gentle drifting around the backwaters with our very attentive crew. It was totally relaxing and a great way to see wildlife. Our cabin was beautiful, lovely and cool, lots of details. The crew were lovely and really looked after us, the food produced from such a tiny kitchen was amazing and delicious! My husband is... More 

Thank shenton b
Holstebro, Denmark
Level Contributor
20 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 4 weeks ago

We had read ahead of time about dirty boats, lice, bad food......and couldn't recognize any of that. Our wonderful boat was clean, the rooms very surprisingly spacious, and our staff (Matthew, Peter and Kumar) were lovely people, friendly, smiling and always ready to point something out on the shore and tell us little stories about, what we passed on our... More 

Thank mettegrith
Maidenhead, United Kingdom
Level Contributor
65 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
Reviewed 22 March 2017

Coming up to our trip through Kerala, I was really struggling to find a reputable company offering houseboats with great reviews. I finally found Lakes and Lagoons and after reading many good reviews, booked through them. I had initially asked if they had any boats with an upper deck, but they could guarantee that we would be able to have... More 

Thank londongeejay
Northampton, United Kingdom
Level Contributor
185 reviews
43 attraction reviews
common_n_attraction_reviews_1bd8 100 helpful votes
Reviewed 20 March 2017

How disappointing! The boat was billed as Deluxe . Cripes if we had had a standard! It was atrocious. Dirty . Badly maintained. Staff who spoke little or no English. No welcome No information No schedule of travel Staff who may know what they are doing just going through a routine that they've done many times before to make it... More 

Thank RedorDead58
vcz123, General Manager at Lakes & Lagoons Tour Company, responded to this review

Dear Mr Philip Lomas, Thank you for your valuable time spent to write a review of your trip. Regret to note that we couldn't meet your expectation about the houseboat cruise. Really sorry to note that crew were failed communicate as desired and remark about cleanliness. Taken necessary steps to ensure the service without lapses. While going through the comments,... More 

Singapore, Singapore
Level Contributor
42 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
Reviewed 20 March 2017 via mobile

It was our first time to Kerala and we just had to do the backwaters that so many talk about. We booked through an agent in Delhi and we were 4 couples. We came off a long drive from Munnar so we were looking forward to a quiet relaxing time. We finally got on our Houseboat which was quaint, modern... More 

Thank sandhum
Barrow-in-Furness, United Kingdom
Level Contributor
84 reviews
44 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
Reviewed 19 March 2017 via mobile

Our houseboat picked us up from our hotel jetty which was great. We had 3 staff with us. The houseboat was immaculate and comfortable. We had taken our own alcohol on board so the staff put it in the chiller for us and brought us a welcome fruit juice. We discussed the menu plans and our likes and dislikes with... More 

2 Thank Redders1610

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?