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Address: Main street Gili Trawangan, Sanur, Denpasar, Indonesia

TripAdvisor Reviewer Highlights

Read all 68 reviews
Visitor rating
  • 8
  • 16
    Very good
  • 5
  • 5
  • 13
Ok service, old and dirty boat

We travelled from Sanur to Nusa Lembongan with Ocean Star. The boat was looking really old and dirty (the floors and seats) and we had to go inside without our shoes.. Staff was... read more

Reviewed 6 October 2014
via mobile
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68 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 6 June 2015

The most deadliest trip awaiting an explosion was aboard that oceanstar months before it went up now another explosion We used Gill cat but put on oceanstar ,the super fuel was everywhere the bilge full the back floor awash cupping fuel out for 20mins, the cabin more vapour then that of a petrol sniffers cup head ache in 10 mins,... More 

1 Thank Frederick V
Victoria, Canada
Level Contributor
25 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
Reviewed 10 January 2015

My sister and I booked the "Lembongan Island Day Package" with Ocean Star so that we could have a memorable end to the trip and experience some amazing snorkeling on our last day in Bali. The package also included a number of interesting extra activities. Everything about this day was a huge disappointment, WELL below the first class experience we... More 

4 Thank feelinrosie
Singapore, Singapore
Level Contributor
22 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 31 December 2014 via mobile

This is so terrible! The fast boat was atrociously late and the staff were not apologetic at all! We bought tickets for the 11am ferry from gili air to bali padang bai. But at 1030am when we checked in, they told us that the boat would be reaching at 1130am. Eventually, we boarded the boat only at 1230pm! The staff... More 

1 Thank WeiyiLeng
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 13 November 2014

When I bought the ticket in Sanur I first had to wait for a two hours and with finally 30 minutes to departure they told me that the boat suddenly was full and that I had to take the next one (one hour later). I protested and then they got me a seat on a different boat but then I... More 

1 Thank Josefine L
Sydney, Australia
Level Contributor
126 reviews
44 attraction reviews
common_n_attraction_reviews_1bd8 74 helpful votes
Reviewed 24 October 2014

The transfer from Bali to harbor was smooth and as per schedule. Once you reach the harbor, you wait at a restaurant and no one gives you any timelines or talks to you. You just wait.It would have been better if we started a little later from Bali instead of standing and waiting outside a restaurant at the harbor. The... More 

1 Thank ashimprabhakar
Munich, Germany
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 20 October 2014

We booked two trips at Ocean Star, one to Lembongan and the other to Padang Bai. Everything went as planned, very smoothly with nice guides and drivers.

1 Thank Jibe79
Level Contributor
93 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
Reviewed 6 October 2014 via mobile

We travelled from Sanur to Nusa Lembongan with Ocean Star. The boat was looking really old and dirty (the floors and seats) and we had to go inside without our shoes.. Staff was friendly and the trip was organized really well but the boat was disturbing our relaxed day.

Thank JJB90
Golden Beach, Australia
Level Contributor
74 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 67 helpful votes
Reviewed 19 September 2014

Quick easy & on time service, friendly crew carried our bags & assisted us on the boat. Good price return from Sanur to Lembongan

Thank sunshinegoldenbeach
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 13 September 2014 via mobile

Good transport from hotel (on time and safe) The boat trip to Lembongan was fast and uneventful although a little rough. However the 'tours' booked with them were lacking and lunch was very basic. It could have been greatly improved with some interaction and information from the the 'guides' and a better location and facilities for lunch. It was an... More 

Thank jasond256
Level Contributor
14 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
Reviewed 24 August 2014 via mobile

We went from Kuta, Bali to Gili Trawangan. Upon arrival we found a great host that was honest enough that they charged us DOUBLE for the trip. It's Indonesia and I'm a tourist so I expect to pay a bit too much but 600k instead of 300k is just awful. Besides that; the pickup from the hotel was an hour... More 

1 Thank Rkarta

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?