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Eska Wellness Spa Massage and Salon

| Nagoya Hill Ruko Mall Block P No. 3 & 3A, Riau Islands Province 29444, Indonesia
+62 778 7493906
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Review Highlights
Gel Manicure

Please do not attempt to do gel mani @ Eska Nagoya Branch. I was there on Saturday and one hour... read more

Reviewed 3 days ago
elmohf6
,
Singapore, Singapore
A lot of hidden things

The counter staff were not honest about a couple of things (1) membership - if you spent a certain... read more

Reviewed 2 weeks ago
HilyahMB
via mobile
Read all 312 reviews
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Overview
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Provides a head-to-toe spa experience with an extensive selection of treatments and therapies. ESKA offers a menu of pampering treats such as massages, manicure, pedicure, hair treatment only from the salon, facials with high end Japan Tech, eye treatment, ear candling, hydrotherapy treats, refreshing scrubs, body slimming program, permanent hair removal with PTF. Escape from the hustle and bustle of city life to a place of Essential, Soothing, Kindly and Ambience Tranquility.
  • Excellent42%
  • Very good23%
  • Average18%
  • Poor8%
  • Terrible9%
Travellers talk about
“mega mall” (31 reviews)
“main branch” (7 reviews)
LOCATION
| Nagoya Hill Ruko Mall Block P No. 3 & 3A, Riau Islands Province 29444, Indonesia
CONTACT
Website
+62 778 7493906
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Reviews (312)
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1 - 10 of 298 reviews

Reviewed 3 days ago

Please do not attempt to do gel mani @ Eska Nagoya Branch. I was there on Saturday and one hour later, the gel dropped off and all paints were uneven. total waste of monies. The manicurists were unexperienced too.More

Thank elmohf6
EskaWellnessSpa, Public Relations Manager at Eska Wellness Spa Massage and Salon, responded to this reviewResponded 2 days ago

Dear Ms/Mrs, I'm sorry for your unpleasant experience, we can assure you that all of our staffs are professionally trained and experienced in their fields. However we're more than happy to be given another chance to fix your nails, we'd like to make it up...More

Reviewed 2 weeks ago via mobile

The counter staff were not honest about a couple of things (1) membership - if you spent a certain amount on treatments, you can get a lifetime membership. But counter staff won't tell you this. (2) free transportation - again if you are spending or...More

Thank HilyahMB
EskaWellnessSpa, Public Relations Manager at Eska Wellness Spa Massage and Salon, responded to this reviewResponded 2 weeks ago

Dear Mr./Ms. Hilyah, We are sorry for the miscommunication between our staffs and you. However i would like to address each complain you have about our services. Firstly, our premier card will be given to customers who has spent a minimum amount of Rp 1.000.000,00....More

Reviewed 2 weeks ago via mobile

Went for the full body sport massage. Great ambience and service given! Very caring by constantly asking if the massage pressure is painful. Gave ginger tea at the end. Well recommended

Thank Billy A
Reviewed 3 weeks ago via mobile

Great customer service. Excellent manicure and pedicure. Highly recommended. Ambiance of the spa was relaxing. Great value for money. Booked in for a massage tomorrow.

Thank JeanHH
Reviewed 4 July 2017

5 family members arranged to have spa treatments, and we made prior bookings as we did not want to be disappointed. It was very professional, and we really enjoyed the pampering. Every one came out relaxed, and wished we could do more treatments but we...More

1  Thank KMSM44
Reviewed 10 June 2017

they are an expensive massage place in Batam and not worthy, they have new staff not friendly and the masseur are so noisy. their company has become bigger but the management become worst. Used to be very good last time but the previous 2 times...More

4  Thank susanapril20172
EskaWellnessSpa, General Manager at Eska Wellness Spa Massage and Salon, responded to this reviewResponded 14 June 2017

Dear Ms.Susanapril, Warm greetings from Eska.. Thank you very much for taking time to share your feedback at Trip Advisor. Obviously we are terribly disappointed that your overall experience was not what the vast majority of our customers normally enjoy so much at ESKA. We...More

Reviewed 9 June 2017

Very bad massage skills... Not really up to standard as Thai Odyssey is just next door. Should have tried Thai massage instead.More

3  Thank sghipster007
EskaWellnessSpa, General Manager at Eska Wellness Spa Massage and Salon, responded to this reviewResponded 14 June 2017

Dear Sghipster007, Warm greetings from Eska… Thank you for taking the time to record your comments on tripadvisor following your visit at Eska. We do apologize for your inconvenience experience regarding your recent visit. We take pride in giving the best service experience to every...More

Reviewed 16 May 2017 via mobile

Overall I was satisfied and definitely will come back for every month for massage.The massues in Nagoya Hill Eska was very superb.My body was very tense and muscles all aching before massage but I felt so much relieved after that.Would like to compliment Ms Ketut...More

1  Thank Nina S
Reviewed 7 May 2017 via mobile

Did a herbal therapeutic compress body massage, worst massage experience so far. Told the lady to press softer for umpteen times, pressed one time softly but second press onward hard and harder. I feedback over the counter.Their salon for hair treatment is not bad. The...More

2  Thank yihuirain
EskaWellnessSpa, General Manager at Eska Wellness Spa Massage and Salon, responded to this reviewResponded 14 June 2017

Dear Ms.Yihuirain, Warm regards from Eska.. Thank you for your review of Eska Wellness Spa Massage & Salon. We are happy to hear that you enjoyed the hair spa and that you had a good experience overall. We are truly sorry for the massage session...More

Reviewed 21 April 2017

When you're coming to Batam, it's all about getaway and relax. You can do hair to toe treatment in one place. You can save your time and do more activities to explore Batam. Friendly staff and will definitely come again, thank you ESKA.

1  Thank Nurul A
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Ask a question
Questions & Answers
Julie J
28 April 2017|
Answer
Response from iceblended | Reviewed this property |
they do offer couple spa. Enjoy yr season!
0
Votes
Siti N
14 January 2017|
Answer
Response from EskaWellnessSpa | Property representative |
Hi Ms.Siti, Yes we do provide one way complimentary transport based on the criteria treatment. For more details, you can inbox us at facebook, browse Eska website, or can be contacted at +62 811 7008778. Thank you for... More
0
Votes
Sharon N
23 November 2016|
Answer
Response from susanlim2016 |
Yes, the packages are still going on. You can browse the website. There is Romantic Wedding Anniversary package which already included 1-night aromatic deluxe room with breakfast, Exotic Spa Retreat for TWO, Candle light... More
1
Vote