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Friendly Shoe Shop

#16 of 407 Shopping in Hoi An
Certificate of Excellence
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Address: 18 Tran Phu Street, Hoi An 51000, Vietnam
Phone Number:
+84 93 521 13 82
Website
Today
08:30 - 21:00
Open now
See all hours
Hours:
Sun - Sat 08:30 - 21:00
Description:

Make the shoes you ever dreamed of. Leather boots, sport shoes......

Make the shoes you ever dreamed of. Leather boots, sport shoes... everything is possible. Free internet for customers. Delivery in your hotel in 12h. Visit us ! No like = no pay!

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TripAdvisor Reviewer Highlights

Read all 1,046 reviews
Visitor rating
  • 741
    Excellent
  • 129
    Very good
  • 32
    Average
  • 10
    Poor
  • 11
    Terrible
Second visit for more perfectly made shoes

We bought a selection of shoes here 2 years ago and so returned to purchase more - they are that good. Nothing beats having shoes made just to fit your feet. I took a couple of... read more

Reviewed 2 days ago
BandBL
,
Australia
via mobile
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1,046 Reviews from our TripAdvisor Community

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Showing 923: English reviews
Australia
Level Contributor
96 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 73 helpful votes
Reviewed 2 days ago NEW via mobile

We bought a selection of shoes here 2 years ago and so returned to purchase more - they are that good. Nothing beats having shoes made just to fit your feet. I took a couple of photos of what I wanted and also bought a couple of pairs as displayed. Great range of leathers. Quick service. Ready for trial fit... More 

Helpful?
1 Thank BandBL
Brisbane, Australia
Level Contributor
18 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 3 days ago NEW via mobile

The friendly shoe shop was recommended to us by friends. The staff were very helpful and the prices were reasonable. I wanted several pair of shoes ( purchased 4 to be exact ), but only purchased 2 pair from here as I couldn't find the colours I wanted. I did find them elsewhere. So look around. You will be reasonably... More 

Helpful?
Thank Justin H
Level Contributor
13 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 1 week ago NEW via mobile

My wife and I shopped for shoes and an overnight bag. My overnight bag is awesome. I chose the leather and style I wanted and they had it made the next afternoon. I'm very happy with the bag. My wife had some ladies shoes/sandals made. One was a copy of something she brought from home and another couple of pairs.... More 

Helpful?
Thank Aaron Q
Adelaide, Australia
Level Contributor
26 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 1 week ago NEW

I had a pair of heels made and my husband a pair of boots. He has problems with getting shoes to fit and says his boots are comfortable but they are not of the same standard as a pair of custom-made shoes he got from Yaly couture. Considering both cost USD80 I would recommend Yaly instead. Will see how long... More 

Helpful?
Thank K H
Newcastle, Australia
Level Contributor
57 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
Reviewed 1 week ago via mobile

Let's me make a few things very clear. There are 100's of shoe shops in Hoi An, and all the shoes are made by the same factory. Shop around and negotiate as the ladies who are selling you the shoes are simply the salespeople. My wife had some heels and a pair of sandals made, the quality of the work... More 

Helpful?
Thank Peter D
Thong D, Owner at Friendly Shoe Shop, responded to this review

Dear, Thanks for spending time to review us. We wish that 100% of our happy customers could take time as you did to review our products. Just to make things clear on our side, you got the refund by Paypal few days ago (policy of our shop) promising to reconsider and balance your judgement. Im sure you are honest cause... More 

Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

We recently visited Hoi An and had quite a few pairs of shoes and handbags made in the Old town. We had such a great experience having shoes made at this shop. The staff were so friendly and helpful. I had initially taken pictures of a pair of boots I wanted made, but when I got there they had a... More 

Helpful?
Thank B5954WIjoannew
1 review
Reviewed 1 week ago

I have two tote bags made and was very pleased with how they came out. The stitching was perfect, the leather high quality. They were really well made. The staff too was friendly and attentive, and took my instructions carefully. Visiting this shop was definitely one of the highlights of my trip and I would recommend this shop to others... More 

Helpful?
Thank Ampyinherelement
Jersey, United Kingdom
Level Contributor
15 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

Friendly service and very quick to make the shoes. I bought 3 pairs of sandals and a leather holdall and they're all great. Love the choice of colours and the speedy service. We didn't have time for adjustments as we were leaving on the day of pick up but they're happy to make adjustments if they're not perfect when you... More 

Helpful?
Thank StephanieJersey82
Tonyc32
Level Contributor
138 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 103 helpful votes
Reviewed 1 week ago

I bought three pairs of shoes from Friendly Shoe Shop. Initially I complained they were too tight but they insisted they would stretch. Months later and I was barely wearing the shoes because they would not stretch, even after being stretched by a cobbler they still went back to being too tight - they were just made too small. Anyway,... More 

Helpful?
Thank Tonyc32
1 review
Reviewed 2 weeks ago via mobile

Only the name was friendly. And mote expensive than other places, the shop next door was more friendly and cheaper with same quality

Helpful?
Thank Danny H
Thong D, Owner at Friendly Shoe Shop, responded to this review

Dear Danny, This review is clearly written by the shop next door that you mention. It seems like there's a campaign against our shop. This review as well as few other one are running contrary to 1000 reviews. We trust that travellers will see clear. Thanks for spending time to review us Ms. Thong More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Friendly Shoe Shop and other visitors
7 questions
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5 months ago
Vung Tau, Vietnam
Vung Tau, Vietnam

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Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?