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Friendly Shoe Shop

18 Tran Phu Street, Hoi An 51000, Vietnam
+84 93 521 13 82
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Review Highlights
Great service!!

I bought a pair of beautiful brown leather boots in March of 2018. They fit me like a glove and did... read more

Reviewed yesterday
oceania26
,
Toronto, Canada
great place

After making bag at friendly leather bag, i go to the new friendly shop for making shoes. i take 3... read more

Reviewed 3 days ago
jordanvanhoecke
,
Lille, France
Read all 1,199 reviews
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Overview
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Make the shoes you ever dreamed of. Leather boots, sport shoes... everything is possible. Free internet for customers. Delivery in your hotel in 12h. Visit us ! No like = no pay!
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“pair of boots” (56 reviews)
“sole” (49 reviews)
“great service” (109 reviews)
Open Now
Hours
Hours Today: 8:30 AM - 9:00 PM
LOCATION
18 Tran Phu Street, Hoi An 51000, Vietnam
CONTACT
Website
+84 93 521 13 82
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All reviews
"pair of boots"
in 56 reviews
"sole"
in 49 reviews
"great service"
in 109 reviews
"knee high boots"
in 16 reviews
"leather sandals"
in 25 reviews
"brown leather"
in 14 reviews
"custom made"
in 29 reviews
"finished product"
in 26 reviews
"leather goods"
in 15 reviews
"back home"
in 29 reviews
"my partner"
in 33 reviews
"fitted perfectly"
in 23 reviews
"final product"
in 20 reviews
"minor adjustments"
in 14 reviews
"within hours"
in 24 reviews
"next morning"
in 16 reviews
"excellent quality"
in 20 reviews
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1 - 10 of 1,064 reviews

Reviewed yesterday

I bought a pair of beautiful brown leather boots in March of 2018. They fit me like a glove and did not require any break-in period. The store measured them perfectly and also included my orthotics in their measurements. I also got a pair of...More

Thank oceania26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 days ago

After making bag at friendly leather bag, i go to the new friendly shop for making shoes. i take 3 pairs for everyday and for work and they are so great! thank you for this very great job!!! don't hesitate to go there.

1  Thank jordanvanhoecke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 days ago

I had read good reviews about this shop. I went to the shop with my old sandals and wanted that they would make me new ones. They hadn't exactly the same materials than in my old shoes but I was satisfied with their options. Result...More

Thank Olga K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 1 week ago via mobile

I brought a picture of some shoes I liked (I found shoes back in Canada that I loved - but they were a bright orange colour, which wouldn't go with the dresses I have....) and she made them in the colour I wanted in less...More

Thank ElleC10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

I had a pair of suede loafers made here and supplied a photo of what I wanted, they even had a similar pair in the store. I wanted a soft insole, but they had trouble getting their head around that even though I showed an...More

1  Thank TravellingWilburys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 1 week ago

Hello TravellingWilburys, We totally understand that you were a little upset about the insole. We really want you to know that we do our best everyday to make your perfect dream pair of shoes comes true and we want you to be happy so that's...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

I had a picture of the kind of bag I wanted and Friendly Shop made it for me in only 24h! Contrary to all the other shops in town, they were very professional and really know what they are doing. They wrote down every single...More

Thank susis212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

My wife and I got 3 pairs of shoes(total) made. The process is selecting the shoes, getting measured up. Day later you get to try on your shoes. If any adjustment needs to be done, they will will do it without any problems. On second...More

2  Thank Suthan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

I visited Hoi An about 2 years ago now and had a bag made perfectly how I wanted it. 2 years on I am back in england and having another one made! Amazing bags

1  Thank d4clarkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

My experience from walking into the store, getting my feet measured, designing my sandals and picking them up was excellent. Today I even received and email from the owner checking to see if my sandals were ok. To date the quality is great and already...More

1  Thank Carla O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2018

I recently had two pairs of boots made at the Friendly Shoe Shop and love both of them. The quality of the suede seems really good. They are comfortable and fit perfectly. There were many colours and materials to choose from. I knew exactly what...More

1  Thank debbieguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thong D, Owner at Friendly Shoe Shop, responded to this reviewResponded 19 April 2018

Hello Debbieguy ! We do our best every day to make the perfect shoes for our customers and we are so happy when we see that you love your new shoes ! Don't hesitate to send us some pictures with your shoes ! Have a...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Stella L
11 September 2017|
AnswerShow all 3 answers
Response from Kavita V | Reviewed this property |
No idea!!
0
Votes
Patrick L
1 March 2017|
Answer
Response from Greg C | Reviewed this property |
I realise that it's some months since you asked this question but given that no-one has replied, I hope my answer helps. We've just got back from Hoi An. The bag show that is owned by the same people were happy to do email... More
0
Votes
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