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Urban Escape Day Spa & Beauty Lounge

Review Highlights
Regular

3rd visit today. took the usual 90 min deep tissue massage and the quality remains. the best part... read more

Reviewed 8 February 2019
daughterette
,
Johor Bahru, Malaysia
via mobile
Amazing!

I went today for the first time as I was recommended to go here from 2 other people. My massage... read more

Reviewed 29 December 2018
biddiebrat
,
Johor Bahru, Malaysia
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  • Excellent94%
  • Very good6%
  • Average0%
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Travellers talk about
“bukit indah”(4 reviews)
“ginger tea”(3 reviews)
About
Urban Escape Day Spa & Beauty Lounge is a luxury oasis for high quality massage and professional beauty treatments in a relaxing Balinese/Thai environment. Urban Escape offers a sanctuary for the senses and the perfect retreat for complete physical...more
Suggested duration: 1-2 hours
Contact
Jalan Indah 15/2 | Hotel Granada, Johor Bahru 81200, Malaysia
Website
+60 12-616 3429
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Recommended experiences in and around Johor Bahru
from US$31.70
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Reviews (46)
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Reviewed 8 February 2019 via mobile

3rd visit today. took the usual 90 min deep tissue massage and the quality remains. the best part is always towards the end of the session, when the masseuse stretch the spine right left and center and u can hear the praaakkkk sound! πŸ˜† highly...More

Date of experience: February 2019
Thank daughterette
Bish65, Owner at Urban Escape Day Spa & Beauty Lounge, responded to this reviewResponded 4 weeks ago

Hi Ms. Daughterette So happy to welcome you back for a third visit and delighted to hear you enjoyed your treatment again. Your positive feedback is very much appreciated and I will share it with the team. Many Thanks & Kind Regards, Claire

Reviewed 12 January 2019 via mobile

Despite claims of Swedish or aromatherapy massages, the style is unabashedly thai in principle, philosophy and execution. I was disappointed as I took up the service expecting Swedish massage and ended up with thai. Service and ambience is great, otherwise.More

Date of experience: January 2019
Thank Minxminxmin
Bish65, Owner at Urban Escape Day Spa & Beauty Lounge, responded to this reviewResponded 4 weeks ago

Dear Minxminxmin, Many thanks for taking time out to give us a review. Your feedback is much appreciated as we continually strive to improve our services to our customers. My sincere apologies for the mix-up over your treatment and I will ensure that we rectify...More

Reviewed 29 December 2018

I went today for the first time as I was recommended to go here from 2 other people. My massage girl was a very nice Thai girl by the name of Khun Anna, she was wonderful! She had a very strong touch but would ease...More

Date of experience: December 2018
Thank biddiebrat
Bish65, Owner at Urban Escape Day Spa & Beauty Lounge, responded to this reviewResponded 6 January 2019

Dear Biddiebrat, Thank you for taking your friends advice and visiting Urban Escape & we highly appreciate you taking time out to provide us with such valuable feedback. We have passed your kind words onto your thai therapist Anna and we would delighted to see...More

Reviewed 20 December 2018 via mobile

Hands-down the best massage I’ve ever had in my life, and I’ve had many! The masseuse Noi is a miracle worker, and managed to release all the tension I was carrying in my shoulders and back. I did the 2hr deep tissue massage, and while...More

Date of experience: December 2018
Thank Zethrop
Bish65, Owner at Urban Escape Day Spa & Beauty Lounge, responded to this reviewResponded 6 January 2019

Dear Ms. Zethrop, Many thanks for your wonderful feedback which we passed onto our therapist Noi who was thrilled. Yes Noi is one of our most experienced therapists and is an ideal choice for customers requiring stronger pressure. We are so glad you enjoyed the...More

Reviewed 6 November 2018 via mobile

Great spa with lovely, relaxing rooms, good selection of treatments and good value packages. The ginger tea they serve is delicious, the perfect start to your treatment.More

Date of experience: May 2018
Thank Julie M
Bish65, Owner at Urban Escape Day Spa & Beauty Lounge, responded to this reviewResponded 21 November 2018

Hi Julie, A big thank you for taking time out to review us which was much appreciated. We are so happy to hear that you enjoyed your visit to Urban Escape and also found it good value for money. Our team of professional therapists aims...More

Reviewed 27 September 2018 via mobile

Had a 2 hr swedish massage at $215 Ringgit. Each massage room has its own bathroom and sink for you to take a shower before or after the massage. My masseuse was a Thai lady with strong hands but adjustable according to your needs. I...More

Date of experience: September 2018
Thank EstelleFoo
ClaireC2784, Owner at Urban Escape Day Spa & Beauty Lounge, responded to this reviewResponded 9 October 2018

Dear Ms. Estelle, Thank you so much for taking the trouble to give us a review which is very much appreciated. We are glad to hear that found your first spa experience both relaxing & refreshing. I will pass your kind words onto your Thai...More

Reviewed 18 September 2018

Fantastic massage and terrific pedicure. Very helpful staff and relaxing surroundings. Easy to book appointment.More

Date of experience: September 2018
Thank Matebi
ClaireC2784, Owner at Urban Escape Day Spa & Beauty Lounge, responded to this reviewResponded 26 September 2018

Dear Ms. Matebi, We really appreciate you taking time out to kindly give us a review of your recent visit to Urban Escape. Delighted to hear that it was a positive experience for you as we aim to please & pamper our customers. Thank you...More

Reviewed 15 September 2018 via mobile

My fiance & i loved every bit of it! From the Balinese embiance to the service given by the staff. We highly recommend you guys to have a spa date with them. Worth every cent! Will definitely come again soon! πŸ˜ŠπŸ‘πŸΌMore

Date of experience: September 2018
Thank Daarreennaa L
ClaireC2784, Owner at Urban Escape Day Spa & Beauty Lounge, responded to this reviewResponded 26 September 2018

Dear Ms Daarreennaa L, So happy to hear that you and your fiancΓ© loved your visit to Urban Escape. We are aware that our prices are a little higher than others but we aim to provide value for money & a high quality service in...More

Reviewed 11 September 2018 via mobile

Very clean and great place for relaxation! Staffs were also friendly! Would recommend the romantic couple massage package. πŸ‘πŸΌβ­οΈπŸ’†πŸ½β€β™€οΈπŸ’†πŸ½β€β™‚οΈMore

Date of experience: September 2018
Thank micmic6
ClaireC2784, Owner at Urban Escape Day Spa & Beauty Lounge, responded to this reviewResponded 26 September 2018

Dear MicMic, Many thanks for your wonderful review and your kind words are very much appreciated by the Urban Escape Team. I have shared your comments with the staff and they were very happy. Glad you liked the Romantic Couples Massage Package and we encourage...More

Reviewed 10 September 2018

I highly recommend Urban Escapes spa for all of your pampering needs. All of the treatments are relaxing and professional. Claire, the owner, is so friendly, caring, and helpful. If it’s a massage you are looking for, all the masseuses are wonderful, respectful, and well-trained....More

Date of experience: September 2018
Thank Skeets2014
ClaireC2784, Owner at Urban Escape Day Spa & Beauty Lounge, responded to this reviewResponded 9 October 2018

Dear Rita, Wow ! Thank you so much for your beautiful review. Doctor Noi is one of our most popular therapists and you should have seen the big smile on her face when we showed her your review. We are so happy that you have...More

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Questions & Answers
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TinA1040
25 March 2017|
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Response from ABIAS76 | Reviewed this property |
Check the website provided. All info is set out there.
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