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Mr. Francis, Legoland representative provides excellent service through out our weekend visit. His kind and friendly attitude has given me and my family a pleasant trip. Bravo!!!
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Date of experience: April 2021
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Response from LEGOLAND_Malaysia, Guest Excellence at Legoland Malaysia
Responded 2 weeks ago
Hi Samoth912, Thank you for your fabulous review and rating us 5 stars. We are glad to know that you and your family enjoyed your daycation at our park. Hope to welcome you and your family soon again at LEGOLAND Malaysia Resort.
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+1
Had a lovely day (24/4) here with my family. We bought the combo tickets to enter legoland and sealife. Since it was drizzling, we started off with visiting Sealife. Love the experience there. Less crowd in the day due to Ramadan, we felt like we had the whole place to ourselves. My daughter enjoyed her time there exploring different types of sea creatures. The seahorses were beautiful. It’s not as huge as Aquaria KLCC but enough for us to enjoy. An hour later we went to Legoland. This was amazinggggg! Again there were no crowds, we didn’t have to queue and whatever rides we went on, we were treated like vips, no, we didn’t pay for hot pass whatever that is, there’s no need for that now 😆. We followed what one guy reviewed, that is to start clockwise(to your left from the main entrance). We did all the main rides first then ended the day with some easy going rides 😅 Plan your time ahead if you prefer less crowds especially during this pandemic. We had a big breakfast outside at 9am, went to Legoland at 10am sharp. Around 1pm, you’ll see more people coming in but that didn’t bother us as we’ve had already done most of the rides. Food wise, if you can afford the tickets, don’t complain about the food price 🙂 Bring mosquito repellent and umbrella! Great place for parents and children.…
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Date of experience: April 2021
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Response from LEGOLAND_Malaysia, Guest Excellence at Legoland Malaysia
Responded 2 weeks ago
Hi yervvon, Thank you for taking the time to share your awesome review and rating us 5 stars. We are glad to know that you and your family had a BRICKTASTIC day at our park. We hope to welcome you and your family again at LEGOLAND Malaysia Resort.
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Worst annual pass ever! Annual pass holder only can visit on weekend instead of 1 whole week. If the park’s access is only limited on Friday to Sunday, it shall not be labelled as “Annual Pass” but instead, a “Weekend Pass” that shall come with a lower price. Such information was not fairly conveyed during the sales of Legoland’s Annual Passes and I have a strong ground to believe that such sales was not carried out with transparency and justification. The sales staff at the counter was just mentioned the two block-out months which are June and December, little did the guy further articulate more on the weekly’s limited access. The park only open on weekend start from Nov 2020 until now.…
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Date of experience: April 2021
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Response from LEGOLAND_Malaysia, Guest Excellence at Legoland Malaysia
Responded 1 week ago
Dear Chloegoh615, Thank you for taking the time to provide feedback on your recent visit with us. In LEGOLAND® Malaysia Resort, we endeavor to provide the best experience possible to all our customers. We believe you have been contacted with regards to the Annual Pass membership. As a valued customer, we encourage you to visit our official website to stay updated on LEGOLAND® Malaysia Resort’s park calendar, latest promotions and updated SOPs. We hope that you decide to visit us again soon and if you do then please feel free to contact us before your visit and we will be happy to assist you in planning your day. Thank you.
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My husband and daughter went during weekdays. Ticket was free below 3 yr old and government staff got 50% off. Went to theme park. Very few people and we could play our favourite rides 3 to 4 times! My daughter loved the boat, train and concert by friends. My husband enjoyed the roller coaster. Lego was everywhere including the fries!!! Staffs were friendly. Hand statizers were everywhere too. For the sea life, it was still unique as we could see lego with sea life theme. My daughter enjoyed the park. I guess can't compare it with aquaria klcc as it was smaller but still had good experience :) my daughter keeps mentioning legoland til now!!!! You can have dinner at BIG restaurant in Medina mall after that :)…
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Date of experience: April 2021
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Response from LEGOLAND_Malaysia, Guest Excellence at Legoland Malaysia
Responded 2 weeks ago
Hi iloveohana, Greetings from LEGOLAND Malaysia Resort! Thank you for taking time to review and share your feedback with us! We are happy to know that you and your family enjoyed your daycation at our park. We will share your feedback with the wider team and do hope to welcome you and your family again at our park.
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Built and test section. Our favourite place because we can build and race our own lego car. The place is very comfortable with air cond.
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Date of experience: April 2021
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Response from LEGOLAND_Malaysia, Guest Excellence at Legoland Malaysia
Responded 2 weeks ago
Hi Rasyiqah123, Thank you for your kind review. It is great to know when guests enjoy their day as you have described. We do hope you choose to visit us again soon at LEGOLAND Malaysia Resort!
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