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Review Highlights
Difficult process

The ferry to tioman is an interesting process to say the least. First if you are coming from... read more

Reviewed 1 week ago
jamesfM2170GC
,
Dallas, Texas
via mobile
It Works

Instruction manual for Bluewater Express. We brought our tickets online no problem ( were informed... read more

Reviewed 28 August 2018
JKaussi
,
Newcastle, Australia
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Traveller Overview
  • Excellent1%
  • Very good11%
  • Average38%
  • Poor21%
  • Terrible29%
Travellers talk about
“ferry ride”(2 reviews)
“ferry cost”(2 reviews)
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n. 24 Jalan Pasar | Mersing Kecil, Mersing 86800, Malaysia
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Reviewed 1 week ago via mobile

The ferry to tioman is an interesting process to say the least. First if you are coming from Singapore or KL the buses often arrive late and miss the boat. Causing you to spend a night in Mersing. Not a place you want to stay...More

Date of experience: January 2019
1  Thank jamesfM2170GC
Reviewed 17 September 2018 via mobile

So we booked online bus ticket for 2 persons for Friday night including ferry (Mersing) Saturday morning to Genting (Tioman) 15th September 2018. Because the bus arrived way too late and we were unable to catch the ferry in Mersing, we had take another ferry...More

Date of experience: September 2018
2  Thank Driesdebock
Reviewed 28 August 2018

Instruction manual for Bluewater Express. We brought our tickets online no problem ( were informed about schedule change by email) at Mersing go to the Bluewater express office before the ferry terminal it is sign posted, go to the counter directed by the ticket, this...More

Date of experience: August 2018
2  Thank JKaussi
Reviewed 25 August 2018 via mobile

The organisation is a nightmare including the need to do 4 different queues of you're lucky. This is what we experience: 1. Buy the ticket in counter by the bus stop 2. Validation of ticket in jetty counter W2 3. Passport validation in W1 4....More

Date of experience: August 2018
1  Thank reymon77
Reviewed 17 August 2018 via mobile

We bought to ferry return tickets from Mersing to Tioman. The first leg of the trip was uneventful yet very unpleasant comfortwise. The return one turned out to be one of those "fiascos" you wiahed you had not gine through: the clerk in Mersing had...More

Date of experience: August 2018
2  Thank capsicum0620
Reviewed 15 August 2018

When returning from Tioman, you need to go to jetty by 1 hour before departure time. If you see the time table of ferry departure from Tioman, you should have a question why the time is only once although there are 3 or more jettiies...More

Date of experience: August 2018
1  Thank 良夫 小
Reviewed 25 July 2018

From the purchase of the ticket till the issuance of boarding pass, board and alight the ferry are totally a mess. No allocated seats and everyone have to rush and squeeze into the ferry with fear that not enough seats. The seats are small and...More

Date of experience: June 2018
Thank ng_angie16
Reviewed 4 July 2018 via mobile

My family and I planned for a trip to Tioman and we went online to purchase tickets. There were two ferry services and we had to take BlueWater Express due to timing. The other ferry services, CataFerry (looked much professional) did not have the timing...More

Date of experience: June 2018
Thank WishPriya1628
Reviewed 22 June 2018 via mobile

We booked this ferry online from tiomanferry website. We can put in the date and time on the website and pay via online transfer. We can check the availability on the website too. We did all. Booked for 2pm ferry from Mersing. Reached there 45min...More

Date of experience: June 2018
Thank Faryal S
Reviewed 22 June 2018 via mobile

Very surprised with a lot negative comments on this company. Personally, the boat service is good. Despite I went during festive session, boat came on time for both trips and the staffs on the boat are friendly and giving helping hand to those families with...More

Date of experience: June 2018
1  Thank VincentC507
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Questions & Answers
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TenthJuly
28 February 2018|
Answer
Response from GrahamB8888 | Reviewed this property |
I believe it does. We are traveling from Tanjong Gemok to Tioman in a couple of weeks using Cataferry. Bit more expensive but better service well recommended. I won't use Bluewater again, please see my review on them.
0
Votes
GrahamB8888
20 October 2017|
AnswerShow all 5 answers
Response from Daisycat1UK | Reviewed this property |
You can park your car near the ferry port. Just so you are aware they have moved the ticket sales to inside the new harbour centre
1
Vote
Subin_Thakuri
19 July 2017|
AnswerShow all 4 answers
Response from elizas | Reviewed this property |
I think you can charter a private boat which is going to be expensive. The unpredictability of the ferry schedule not only cost me a night's accommadation in Mersing but also loss of time at the resort. When I was at Tioman... More
0
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