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I'm a regular customer of Rex. Whenever I needed a suit, Rex is definitely the tailor that I would visit. I had 4 suits with them, all came out perfectly as my expectation. Customer service was great, they are happy to do some minor alterations when I requested. For those who lives in Penang, you should give Rex a try.…
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Date of experience: September 2020
Helpful
Response from chung74, Owner at REX Custom Tailor
Responded 26 Oct 2020
Hi James, Thank you for your great review. As you know due to the covid-19 outbreak, our business is severely impacted as travelers now unable to visit our showroom. Therefore, we appreciate regular customers like you who are still constantly supporting us. It's was always a good experience to serve as your tailor in Penang. We hope to see you again soon! Do recommend us to your friends & family. Regards, Chung
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I got my 3-piece business suit with Chung, the owner of the shop and he really did a great job for my suit. Unfornutately, MCO came a week after I picked up my suit. Of course, my body shape went a little off after months of quarantine at home. Lucikly, Chung was able to help me alter the suit to fit me perfectly again. Thank you for the excellent after sales service! To those who needed a suit, Rex Custom Tailor is definitely your choice. Recommended to every Penangites!…
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Date of experience: March 2020
1 Helpful vote
Helpful
Response from chung74, Manager at REX Custom Tailor
Responded 9 Sep 2020
Hi Calvin, Thank you for your great review. As you know due to the covid-19 outbreak, our business are severely impacted as travellers now are not able to visit to our showroom. Therefore, we appreciate doing business with the locals especially when you are a Penangite! Once again, thank you for the fantastic review and please do recommend us to your friends & family. We are proud to serve as your tailor! Regards, MH.CHUNG
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My teenage son needed urgently a tailored suit.. It was excellent. It fitted perfectly. The price was good and the quality amazing. I will definitively come back. These are masters!!!!! As we needed the suit urgently and had to leave the country they even delivered an extra shirt directly to the place we were staying. A BIG BIG THANK YOU. The whole family in Switzerland loved the quality of the suit. Thank you so so much! The 2 brothers are masters.…
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Date of experience: January 2020
1 Helpful vote
Helpful
Response from chung74, Manager at REX Custom Tailor
Responded 23 Jan 2020
Dear Rebeccah, Thank you for your kind compliments. We had a wonderful experience serving you and your son too! It's always our mission to deliver the best service to our customers, and we're really glad to hear that your whole family loved our suits! Once again, thank you for taking the time out to leave us this fantastic review. Hope to see you again soon. Cheers! Regards, M.H.Chung
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Friendly and attentive service with good recommendations with regards to current styles and trends. Great workmanship for a very reasonable price. A rare find indeed.
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Date of experience: January 2020
Helpful
Response from chung74, Manager at REX Custom Tailor
Responded 24 Jan 2020
Hey there, Thank you for taking the time out to leave us this review! You're such a cool and friendly customer. I'm so happy that you are satisfied with our work. Hope to see you again soon! Regards, M.H.Chung
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The staff were vary attentive, have a great selection of fabrics in stock and are also willing to get material in for you. It will take a few days extra, so go there at the start of your stay. A suit will normally take around 4 days. They will ask you to come back for a fitting and then a day or 2 later to pick up the finished product. The guys are really friendly, can speak pretty good English and great attention to detail. Prices are not the cheapest, but certainly not the dearest, but definitely great value for money when you consider each suit is custom tailored to you. Could not recommend them highly enough!!…
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Date of experience: January 2020
Helpful
Response from chung74, Manager at REX Custom Tailor
Responded 17 Jan 2020
Hi there, Thank you for the recommendation. We are so glad to hear that you loved your experience! We work very hard to deliver the best service possible to our customers, so I am happy to see that reflected on your last visit. It's always customers like you that make our job wonderful. Once again, thanks for sharing your review with us and the community. Hope to see you again soon. Cheers! Regards, M.H.Chung
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