Penang Hill

Penang Hill, George Town: Hours, Address, Penang Hill Reviews: 4/5

6:30 AM - 11:00 PM
Monday
6:30 AM - 11:00 PM
Tuesday
6:30 AM - 11:00 PM
Wednesday
6:30 AM - 11:00 PM
Thursday
6:30 AM - 11:00 PM
Friday
6:30 AM - 11:00 PM
Saturday
6:30 AM - 11:00 PM
Sunday
6:30 AM - 11:00 PM
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About
Penang Hill is the oldest British hill station in Southeast Asia, dated late 1700’s. The highest peak of Penang Hill stand at 833 metres (2,732ft) above sea level. Penang Hill funicular train service started on October 1923 The current funicular trains is the 4th generation system which started its operation on 24th April 2011. The funicular track stretches a distance of 1,996 metres (1.99KM) from lower to Upper Station which is the longest in Asia. Penang Hill funicular tunnel, at 79 metres (258ft) long and 10feet (3.0m) wide with a steepness of 27.9degree, is the steepest tunnel track in the world. There are a total of 52 hill bungalows located on Penang Hill (42 of them are private-owned and 10 bungalows are state-owned). Most of them are more than 100 years old and Bel Retiro (Governors Bungalows) built in1789 is the oldest. Number of visitor to Penang Hill in 2016 exceed 1.6million.
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.0
8,303 reviews
Excellent
2,674
Very good
3,280
Average
1,697
Poor
419
Terrible
235

284caroline
Boise, Idaho41 contributions
Bought tickets up to the hill or ride after waiting for an hour to be able to get into the cable car. It was not a pleasant ride though it was only about 5 mins to ride up., arrived at 4.40 pm. To be exact. When we were walking up the hallway after disembarking from the train, we saw a waiting line to board back the train down for about a mile long. Not much to see on the hill, with just a food store and local performance that wasn’t that interesting. We did not see anything else interesting so we went he ticket counter that sells tikets for fast lane , just so you’ll be able to board early and is called the ‘fast lane’. We asked the guy manning the closed gate so we could buy and board early, given the mile long wait line. We were told that the fast lane ticket counter is closed and being not sure himself, he said the counter re open again at about 6.30 pm

I do not see the purpose of this tour at all. We were denied buying the fast lane tickets but surprisingly, we can see people walking through the fast lane. We just don’t understand the situation. I also se people in line being physically drain and tired.

I do not recommend this tour at all unless you want to waist your time.
Written 6 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Eddie Lim
16 contributions
Love the cool whether, ferfect place to enjoy natural in Penang.

Suggest to come early to enjoy the sunrise .
Drink a cup of coffee in cool whether
Written 5 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Ho C
1 contribution
Better keep your tickets properly through out, otherwise staff will simply ask you to repurchase ticket just to exit the ticket gantry, pretty ridiculous even when you have the receipt of payment with you.
Written 4 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Nigel O
4 contributions
Fun and cozy. Nice view of Penang from the top. Food and drinks tastes good and reasonable price as well. Recommend 100%%.
Written 3 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

thebigkiddo
Kuala Lumpur, Malaysia84 contributions
there will be super long queue especially on weekend and public holiday. to avoid wasting your time for long queue, you might wanna opt for fast lane ticket. but the price is 3x higher than normal ticket. Dont forget to purchase return ticket for your ride so that you done need to queue one more time to purchase return ticket at the hill.
Written 16 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Keals97
20 contributions
Wouldn't recommend. Highly inflated prices for tourists compared to locals (over double the price!). Spent ages queuing just to find out half the activities aren't open. The views that are open are covered by trees/banisters. Lots of rats around.
Written 13 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Lhl
1 contribution
Friends
To whom it may concern,

I would like to make a complaint against the person who stood outside the queue to the ticket purchase area. The staff was wearing his own clothing instead of the uniform. He is a Malay guy standing about 1.7m tall. Based on a Chinese elderly staff, the malay guy is a new staff.

Here’s what happened. We were walking towards the string of queue to purchase our ticket but this malay guy actually stopped us and said that only 1 person is allowed to enter into the queue area. He also requested to view my nric. As I could not understand Malay, my friend had came back and told me what he had said. I further took out my friend’s nric and my friend proceed to walk into the queue. When he saw my friend holding on to 1 nric, he actually asked for another nric whereby my I am a foreigner, there is no need to present the nric right? Fast forward after finished purchasing the tickets, he walk directly to my friend and talk like a hooligan questioning my friend on what she had said earlier. It is questioning my friend and shouting at my friend. When i walked over to speak in english, he refused to even speak with me and continue speaking in Malay to my friend. He claim that we did not respect him, but in the first place when we walk towards the queue, the way he speak is already beyond how a customer service person should speak. I constantly asked him for his name but he refused to turn his landyard and staff pass over to show me. His action shows that he almost want to start a fight with my friend.

I have came by Penang Hill happily and wanted to enjoy myself, but it was so unfortunate to meet such incident. It was horrendous behaviour for someone who stands forward and represent Penang Hill. It is such a shameful action, even after trying to get him to show some manners, he did not show any form of apology action.

I demand for an explanation for his behaviour with a phone call and I would like your end to take action against this staff.

Regards
Beatrice
Written 12 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Remy Jugue
Doha, Qatar1 contribution
So maybe it was circumstances. We’d just spent 5 nights in Langkawi, in a hotel in the middle of the jungle. It was also Eid weekend.
But!
We waited 1.5 hours before getting to the train! Said train was packed, queues are packed. When we finally got up that hill, there was only forest (which we had the week before) and of course the views. But not much considering all the queuing involved. Then we queued again for another 1.5 hours to get the train down.
All in all the waiting, the crowd, the same-yness to our Langkawi stay made this way too much painful for what it was worth.
This was not an enjoyable experience for us.
Written 10 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Samuel M
Singapore, Singapore76 contributions
Visited the Penang hill and got to ride on the funicular Swiss train- it’s really Steep both up and down!

Penang hill offers great views of the island and I hear that sunrise and sunset are popular times. Do set aside at least half a day to explore the hill at a leisurely pace. Temperatures are cooler since you’re way up which offers comfort while you’re trekking around. Do check the weather forecast as well given that if it’s rainy or cloudy- you won’t get much of a view while up there
Written 24 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Bella Liew
1 contribution
Family
Visit during Hari Raya holiday. I queued for 2+ hours just to get up to the hill by the train. The scenery is OK but not many activities up there. Not advisable to bring elderly along due to the extremely long queue plus no chairs are provided. SOP is not adhered during the queue and in the train. The train is pack of people like sandwich.
Written 4 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Frequently Asked Questions about Penang Hill

Penang Hill is open:
  • Sun - Sat 6:30 AM - 11:00 PM
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