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gateway@klia2

Jalan klia 2/1 | Terminal klia2, KL International Airport, Sepang 64000, Malaysia
+60 3-8775 6500
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Review Highlights
Best airport toilet paper

Relaxed airport with the shopping mall in the middle in a circle. Good and cheap food shops. The... read more

Reviewed 2 days ago
Eddie O
,
Wollongong, Australia
via mobile
This place sux. Avoid at all costs

Terrible terrible airport. KLIA isn’t so bad, KLIA2 is a nightmare. Once you pass customs there is... read more

Reviewed 1 week ago
Chris H
via mobile
Read all 420 reviews
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gateway@klia2 is sandwiched between the drop-off and Main Terminal, gateway@klia2 is the bustling integrated complex that will welcome estimated 25 million passengers into the largest terminal for low cost carriers in the world. These millions include not just passengers but meeters and greeters from all over the nation, and shoppers from surrounding residential districts in Putrajaya, Cyberjaya, Nilai, Bangi, Sepang - just to name a few. With 350,000 square feet of net lettable area spanning over eight levels, a 5,600-bay multi-storey car park and a fresh mall-within-airport concept, it is fertile territory for success. gateway@klia2 can be easily reached via buses, taxis, coaches, rented vehicles and as well as train.
  • Excellent25%
  • Very good47%
  • Average16%
  • Poor4%
  • Terrible8%
Travellers talk about
“shopping mall” (27 reviews)
“jaya grocer” (6 reviews)
“nice airport” (6 reviews)
LOCATION
Jalan klia 2/1 | Terminal klia2, KL International Airport, Sepang 64000, Malaysia
This attraction is at Kuala Lumpur Intl Airport
CONTACT
Website
+60 3-8775 6500
Write a ReviewReviews (420)
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All reviews
"shopping mall"
in 27 reviews
"jaya grocer"
in 6 reviews
"nice airport"
in 6 reviews
"last minute shopping"
in 7 reviews
"free buggy"
in 3 reviews
"burger king"
in 6 reviews
"tune hotel"
in 6 reviews
"checking in"
in 4 reviews
"free internet"
in 3 reviews
"long wait"
in 3 reviews
"lots of shops"
in 4 reviews
"food court"
in 10 reviews
"food outlets"
in 5 reviews
"international airport"
in 4 reviews
"gateway"
in 26 reviews
"klia2"
in 96 reviews
"flight"
in 71 reviews
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1 - 10 of 274 reviews

Reviewed 2 days ago via mobile

Relaxed airport with the shopping mall in the middle in a circle. Good and cheap food shops. The airport does not seem crowded like most. Able to spend 14 layover in a sleeping area with a flat bed in a box for $32 AUD. However...More

Thank Eddie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Terrible terrible airport. KLIA isn’t so bad, KLIA2 is a nightmare. Once you pass customs there is basically nothing except endless narrow corridors. There is no indication all the food and shops are BEFORE the customs check. What airport operates like that. It is just...More

Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

This huge shopping centre is located within the KLIA2 so called low cost terminal which not low but high prices of everything compared with the others in city. There are many different retailers in the shopping centre making it convenient for travellers to pick something...More

1  Thank JamesKMTan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 3 weeks ago

I always come early to Klia2 for my flights because i know there are lots to do there before boarding. I would take meals at any one of the many restaurants available, buy the many choices of breads and buns to bring home and relax...More

Thank Mario D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2018 via mobile

The Gateway at KLIA2 is a great place to shop and eat but if you make the mistake of going through security, forget it. There is basically nothing on the domestic departures level except a few food kiosks. So you have to check-in and drop...More

Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2018 via mobile

I arrived in may 2018, and found several desks selling local sim card just before the immigration. Looking at the ads on the desk of U mobile, on which written RM25 4.3GB, I decided to buy it. On second day in Malaysia, I got an...More

Thank Jermia Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2018 via mobile

It has plenty of stores and restaurants. You can do window shopping or shop till you drop 😃 This is the right place to buy chocolate and candy or snacks before you leave this country. I always come here before leave Kuala Lumpur eventhough my...More

Thank Inez P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2018

Overall: Bad signage and not many information counter in the airport. Be prepared to ask around but locals are quite helpful. Try asking the guards or staff at the shops. Layover: For a few hours - It's a good layover as there are shops and...More

Thank Ley-lynn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2018

1. poor signage 2. totally disorganized 3 employees poorly educated regarding dealing with public and airport information 4. toilets are deplorable 5. Eat and/or buy onboard food before you go through security because once you are through there is no going back. If you are...More

3  Thank enigma401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2018

First of all it is a nice airport with good connection to KLIA1. From Ground Floor are different ways to get there. Free Shuttlebus, KLIA Express etc. The Immigration is terrible. Arrived with an early Flight from Thailand I was waiting over 1 hour until...More

Thank divra67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Martonlee
28 February 2018|
AnswerShow all 3 answers
Response from Santhira S | Reviewed this property |
Sir, The transportation hub is just outside the KLIA 2. Which means it is just at the "border" of KLIA2. As you enter , there is a indian muslim restaurant where you can have a tea. Then you take a lift ( elevator) to... More
1
Vote
zick a
2 December 2016|
AnswerShow all 6 answers
Response from Milan011 | Reviewed this property |
Sorry, but why would you need X-Ray scanner before baggage drop-off?
0
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