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Jalan klia 2/1 | Terminal klia2, KL International Airport, Sepang 64000, Malaysia
+60 3-8775 6500
Review Highlights
Rude and unhelpful staff

I actually lived in Malaysia for 3 years before and never had a problem going in and out except for... read more

Reviewed yesterday
Bandung, Indonesia
via mobile
Great to hang out

Supermarket to buy fruit and snacks for the flight...awesome food court downstairs and some nice... read more

Reviewed 1 week ago
Marife D
via mobile
Read all 373 reviews
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gateway@klia2 is sandwiched between the drop-off and Main Terminal, gateway@klia2 is the bustling integrated complex that will welcome estimated 25 million passengers into the largest terminal for low cost carriers in the world. These millions include not just passengers but meeters and greeters from all over the nation, and shoppers from surrounding residential districts in Putrajaya, Cyberjaya, Nilai, Bangi, Sepang - just to name a few. With 350,000 square feet of net lettable area spanning over eight levels, a 5,600-bay multi-storey car park and a fresh mall-within-airport concept, it is fertile territory for success. gateway@klia2 can be easily reached via buses, taxis, coaches, rented vehicles and as well as train.
  • Excellent27%
  • Very good45%
  • Average16%
  • Poor5%
  • Terrible7%
Travellers talk about
“shopping mall” (26 reviews)
Jalan klia 2/1 | Terminal klia2, KL International Airport, Sepang 64000, Malaysia
This attraction is at Kuala Lumpur Intl Airport
+60 3-8775 6500
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Reviews (373)
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1 - 10 of 247 reviews

Reviewed yesterday via mobile

I actually lived in Malaysia for 3 years before and never had a problem going in and out except for this one time that I had to transit thru KLIA2 from Incheon Airport. I put an aloe vera and a facial foam cleanser that I...More

Thank annisanrel
Reviewed 1 week ago via mobile

Supermarket to buy fruit and snacks for the flight...awesome food court downstairs and some nice shops to visit

Thank Marife D
Reviewed 2 weeks ago via mobile

The mall has many levels of food and drink establishments including shops although obviously prices are a lot more expensive than in town itself. Signage as to which level you need, which level you're on (some directly contradict the sign next to themselves!) and where...More

1  Thank Richard W
Reviewed 2 weeks ago via mobile

My layover at KLIA2 was over 10 hours.. The bathroom were very clean .. there are many stores to shop and eat .. esp there was a food court on the 3rd floor.. where you can have mcdonald's, and many malaysian restaurants.. nice place to...More

Thank Stanzin G
Reviewed 6 October 2017 via mobile

The hygienes are good. Toilets are clean and there are trash bin located at everywhere in the airport. Besides, there are varity choices of the convenience store such as 7-11, Family Mart, Watsons and etc. It helps you get your stock up before you fly.

1  Thank Melanie Q
Reviewed 6 October 2017 via mobile

I feel disgusted when the toilet seat sanitizer has been refilled only "once a month". Surprisingly the cleanliness of the restroom at airport is so low.

1  Thank Meia メ
Reviewed 27 September 2017 via mobile

Klia2 has to be one of the best airports even if it's for a budget Airline Air Asia. The Management MAB is something else if not greedy. The distance to walk for senior citizens like me is an extremely long walk with my backpack. I...More

1  Thank Philor1
Reviewed 26 September 2017

We flew from Phuket over klia 2 to Penang and had two times a stop over there and spent each time about 2-3 hours there. The airport claims to be a next generation airport, well then poor next generation I just can say. We arrived...More

Thank GroovyGoofie
Reviewed 30 August 2017 via mobile

I am so disappointed with AirAsia domestic flight to KB. I've posted earlier regarding my flight being delayed and again as expected my flight is further delayed! Supposed to be at 4:00 pm and now MAYBE at 6:30pm. How on earth AirAsia won awards is...More

Thank DragonYg
Reviewed 20 August 2017 via mobile

We arrived early for our flight, hence we get to walk around a bit. Having an airport combined with a mall is very convenient. There are lots of branded shops inside as well as nice eateries. My husband & I dropped by at Baskin Robbins...More

Thank Ellen P
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Questions & Answers
zick a
2 December 2016|
AnswerShow all 5 answers
Response from Milan011 | Reviewed this property |
Sorry, but why would you need X-Ray scanner before baggage drop-off?
8 November 2016|
AnswerShow all 3 answers
Response from Stephen N | Reviewed this property |
I feel sorry for you if that's all your worrying about
30 August 2015|
AnswerShow all 8 answers
Response from Aaron1211 | Property representative |
Hi Yoey13, Thank you for writing in. Kindly PM us so we could explain to you further on this. Thank you and have a nice day ahead!