On the 21st August 2023, had boarded the MRT Putrajaya lane at 6am from Damasara Damai station, and this will be the usual routine that i used to board the train for morning shift at 6am from Damansara Damai ahead to MRT Chan Sow Lin station, which the usual time it takes to reach MRT Chan Sow Lin will be around 6:35am, unfortunately for today's trip around 6:30am it still haven't reach Chan Sow Lin station but only reach Hospital Kuala Lumpur station which cause alot of hassle for me to report for my work which start at 8am, meanwhile appreciate if the management of Rapid KL can improvise the service or if any delay or issue with the service, please do report in advance before boarding the train and not only board the train, which we can go with an alternative option to plan on our routine for work.

What’s with announcement blaring away reminding people to mask up whilst at the station & on board the MRT train; there isn’t any proper enforcement taken & it’s truly absurd to have that recorded audio played over & over again & again throughout the day. With the prevalent of the new Covid 19 strains ; it’s about time that proper & serious enforcement be undertaken & penalize those flouting the regulation for the safety of others boarding the MRT services. As per hereunto is a photograph which speaks for itself & the auxiliary police are no where to br seen nor is any of the operational staff. These is a serious matter as your auxiliary police & operational staffs should come on board & intervene with full authority. As frequent commuter, we approach these people but they just glare at us & asked for our authority to get them to mask up. Why can’t EapidKL deploy their staffs to do this rather than having their staffs congregate at at certain stations gossiping away whilst on duty or they are just being too busy with their personal hand phone either gaming away or trawling on social media during operational hours. What’s the use of built in CCTV that you have on board the train? They could actually zoom in & identified these perpetrators for flouting the regulation.