Urban Retreat Spa Mont Kiara

Urban Retreat Spa Mont Kiara

Urban Retreat Spa Mont Kiara
5
11:00 AM - 9:00 PM
Monday
11:00 AM - 9:00 PM
Tuesday
11:00 AM - 9:00 PM
Wednesday
11:00 AM - 9:00 PM
Thursday
11:00 AM - 9:00 PM
Friday
11:00 AM - 9:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 9:00 PM
About
Urban Retreat Spa is a Multiple Award-Winning Spa, offering an extensive range of delightful treatments, from full-body to simple à la carte massages. The name 'Urban Retreat' stems from the desire of city dwellers to find a sanctuary amidst urban chaos. It's a place to escape the busyness of life and work, enjoy the finer things, and pamper oneself. Urban Retreat Spa has answered these needs by providing the perfect retreat, right here in the city—a personal paradise created just for you. It has been awarded the World Luxury Spa Award in 2019, Harper's Bazaar Best Spa in 2023,2020,2019, Traveler's Choice in 2023,2020,2019, Best World Spa in 2023, and Women's Weekly in 2015.
Duration: 2-3 hours
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  • Mary N
    9 contributions
    5.0 of 5 bubbles
    First experience
    This is my first visit and first experience at this Urban Retreat Spa Center. I had a full body massage. The front desk receptionist is sweet and welcoming. I highly recommend My therapist. She is strong and knows exactly where the pressure points are. I thoroughly enjoyed the massage and been relieved of my body acne and pain . Will certainly go again.
    Visited September 2023
    Travelled solo
    Written 20 September 2023
  • Global22483600875
    1 contribution
    5.0 of 5 bubbles
    Relaxed
    Ambience is nice and warm that i fell asleep. Staff are gentle. The massage bed is warm🙂 enjoyed that one. Get to shower after. Feeling all relaxed, cleaned and lighter. Masseur Pinky was good and her massage strength good for me. 👍👍👍
    Visited September 2023
    Travelled solo
    Written 29 September 2023
  • Nunu A
    Johor Bahru, Malaysia1 contribution
    5.0 of 5 bubbles
    Prenatal Massage
    I went for 90mins of prenatal massage but it definitely was not enough. Wish I had booked for two hours instead. My masseuse, Misha, who looks tiny surprised me with her firm , strong touch and took her time to massage me and went over the same area a few times having all my sores of pregnancy be relieved. Do ask for her if you’re planning on getting a massage!
    Visited September 2023
    Travelled solo
    Written 29 September 2023
  • Go53208490954
    1 contribution
    5.0 of 5 bubbles
    Trust me
    I rarely write reviews but when I means it must be good and I tell you this is the best massage I HAVE EVER HAD. I’ve been to this branch only twice and both times were my best massages. Good job on training your masseuse! This place is too good to gatekeep❤️
    Visited October 2023
    Travelled solo
    Written 1 October 2023
  • Wan Syafira I
    2 contributions
    5.0 of 5 bubbles
    Great experience!
    I had several sessions here. So far, I had a great experience. Misha was my latest masseuse, and she really experience and paid attention to detail. Furthermore, the promptness of delivery, and the friendly and knowledgeable staff made my experience not just satisfying, but genuinely delightful. Thank you Urban Spa!
    Visited November 2023
    Travelled solo
    Written 7 November 2023
  • Ashlynn
    2 contributions
    5.0 of 5 bubbles
    Fantastic Massage!
    I've been visiting this spa for many years and it's just as good today as it's always been. They've recently changed the lounge chairs used for the Head over Heels massage which is even better. It was fantastic and exactly what I needed. Ririn was my therapist and she was perfect! I highly recommend her. Thank you!
    Visited November 2023
    Travelled solo
    Written 9 November 2023
  • Mohd Farid Scott
    Cyberjaya, Malaysia1 contribution
    5.0 of 5 bubbles
    Fantastic experience
    From start to finish my experience with the therapist Ah Dee, was amazing! Superb massage technique, reasonable pressure points (tailored to customer's request) and highly attentive to the problem areas. Very much recommended and will visit again 😀
    Visited November 2023
    Travelled as a couple
    Written 13 November 2023
  • kar yong L
    1 contribution
    4.0 of 5 bubbles
    Good massage
    I had an incredible experience ! From the moment I walked in, the ambiance was serene and welcoming. The staff was attentive and made sure to understand my specific needs before the massage began. My therapist, was absolutely phenomenal. They had an expert touch and seemed to understand exactly where I needed the most attention. The massage itself was both relaxing and therapeutic, easing away the tension I had been carrying in my shoulders and back. What stood out was the attention to detail throughout the session. The use of essential oils and soothing music added to the overall experience. The atmosphere was tranquil, allowing me to completely unwind and de-stress. I'll definitely be returning!
    Visited November 2023
    Travelled solo
    Written 22 November 2023
  • Tour39986752080
    2 contributions
    5.0 of 5 bubbles
    Deep massage ⭐️⭐️⭐️⭐️⭐️
    Ririn was really good in doing deep massage. I went here as I feel not really good with my body and told here I got muscle strain on left hand and neck. I received a very good treatment here and i am thinking I might return here again for another time.
    Visited November 2023
    Travelled solo
    Written 25 November 2023
  • Ginalove
    Shah Alam, Malaysia123 contributions
    5.0 of 5 bubbles
    Fantastic experience
    I love my aromatherapy massage experience. Ah Char was really attentive and professional. Love the warm bed too. So comfortable and relaxing. Will definitely return and request for Ah Char. Ive always been a follower of urban retreat and will definitely return. highly recommended!
    Visited December 2023
    Travelled with friends
    Written 30 November 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles1,011 reviews
Excellent
900
Very good
98
Average
6
Poor
1
Terrible
8

Adventurer63984
2 contributions
3.0 of 5 bubbles
Mar 2021 • Couples
Would recommend for the massages. I have been a frequent customer here. But this time around, the front desk experience is really hurting. Understand that the credit card machine is a problem, but with the situation where it has been charged to client already, yet the machine doesn't reflect a report, doesn't mean the transaction is not valid. Even so I cannot enjoy the price of packages, while we are paying, I am just giving a feedback that the machines should be changed. Unexpectedly, the response got back from the front desk was devastating. If this is not a fulfilling environment for you to work, that would be a reflection back to the employer not your customers. Raising the tone don't help.
Written 14 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Audrey
6 contributions
4.0 of 5 bubbles
Oct 2022
Service was great, very efficient as the people handling the outlet's Whatsapp line was very responsive and quick to respond to ensure fast and seamless booking experience for a last minute massage. Therapist was skilled as well and checks in with you if the pressure was okay and if you are comfortable. However this branch does not provide tea/cake after the massage as compared to one in Urban 163.
Written 3 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Leonj59
Kuala Lumpur, Malaysia4,308 contributions
4.0 of 5 bubbles
Jan 2021 • Couples
Visited the spa with my better half for her selecting a lymphatic massage and yours truly going for the aromatherapy, although I wished they had hot stones.
The Mrs was quite satisfied with hers so no complaints there. For me, they initially asked me to use the room at next to the reception counter. From the reviews I read it appears that there were complaints of noise so I declined and selected a another.
The masseuse, Nelly was good at her work. Her small frame belies her strength and she worked out the knots in my tired body.

The time spent on me was almost perfect so that was good although the Mrs wasn't too happy that we were not offered the usual beverage after the session as would most centres.
Written 4 January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TheTraveller0630
Singapore, Singapore106 contributions
2.0 of 5 bubbles
Aug 2022 • Solo
Prenatal massage at Urban retreat spa 1MK was really poor. I felt all the time that the lady handling me is not really sure of what she is supposed to do, it felt very chaotic.
Plus she was using that menthol tiger balm on my neck and shoulders without prior asking me!!! Also apparently I was lying on a heated mattress that she turned on, without telling me, and at one point I could feel my body was overheating?!
Very strange prenatal massage, I really don’t recommend it as you could put your pregnancy at risk.
Written 2 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

kar yong L
1 contribution
4.0 of 5 bubbles
Nov 2023 • Solo
I had an incredible experience ! From the moment I walked in, the ambiance was serene and welcoming. The staff was attentive and made sure to understand my specific needs before the massage began.

My therapist, was absolutely phenomenal. They had an expert touch and seemed to understand exactly where I needed the most attention. The massage itself was both relaxing and therapeutic, easing away the tension I had been carrying in my shoulders and back.

What stood out was the attention to detail throughout the session. The use of essential oils and soothing music added to the overall experience. The atmosphere was tranquil, allowing me to completely unwind and de-stress.

I'll definitely be returning!

Written 23 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Resort39413418421
1 contribution
5.0 of 5 bubbles
May 2023 • Solo
Uroot was very helpful and fast in responding through their automated messages despite receive inquires through WhatsApp during midnight. Upon arriving the location, I was attended very by Ririn and Siti. Ririn was the masseur that did my foot massage and throughout the whole session, I had a very relaxing and good massage from her. Ririn is always very friendly, helpful and always smiling in attending her customer and that made the session very comfortable. If youre looking for a private, comfortable and quiet place to massage, Uroot definitely should be the place of choice.
Written 7 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jesscet
Kuala Lumpur, Malaysia753 contributions
5.0 of 5 bubbles
Nov 2022
I have been returning to this spa- signing up packages with them - in the last few years. They have one of the best massage treatments in town and not over-expensive. The outlet is serene and clean, and the individual room gives privacy and a very relaxing ambience. Almost all the therapists who gave with massages were very experienced and skilful. Today, being away for two months, I had one of my best and most relaxing massage where I was induced to sleep.. and my tired body was soothed by my therapist from Indonesia Mei. I will return and sign up a package again soon.
Written 3 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

SMD
Cheras, Malaysia1 contribution
5.0 of 5 bubbles
Mar 2024 • Solo
The place is cosy and neatly tucked at the 2nd floor of the 1 Mont Kiara mall. I received a gift card from my friends recently as a birthday gift, so finally I got the time to try them out yesterday before the card expired. The booking was very easy and fuss-free via WhatsApp and staff very responsive. As I arrived on time, I was warmly greeted and welcomed by the front desk staff. The place had a very cosy feel and very tropical-ish, fragrant, welcoming ambience, I already feel like I am in a holiday! I chose the Thai fusion yoga massage for 90 minutes. I had a really wonderful experience during the massage. I believe my therapist was called Sing and she was petite however very masterful at her techniques. Thai fusion yoga massage was a dry massage targeting at pressure points and some deep stretches that really helped to relieve my tight muscles. The massage room was gently lit, with soft music in the background and the mattress was warmed. Only comment I have that they have thin walls across the other massage rooms, that I can hear what's going on the other side. Otherwise, the massage itself was so good, I thoroughly enjoyed the session. I would definitely recommend it.
Written 23 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mandy H
1 contribution
4.0 of 5 bubbles
Dec 2023 • Solo
Found this prenatal massage spa when I brought my daughter to 1 MK for her ballet class, walked in to try and amazed by how relaxing and how friendly the staff inside was. I didn't do any early booking and the staff tried to accommodate me too. The masseuse that attend to me was very experienced and good too. I had a very good time there, the only downside of my experience is that they don't have a private room for the prenatal massage session. The spa is for unisex therefore it feels a bit insecure to do massage with males' voices heard around the spa. Anyway, I will still go back again for their prenatal massage.
Written 2 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

SkyJuice
2 contributions
5.0 of 5 bubbles
Sept 2021 • Solo
Always greeted by smile friendly receptionists. Therapists are always on point, firm yet calming hands. Feel safe to go alone, and am a regular for over 3 years ever since pregnancy massage.
Written 27 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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URBAN RETREAT SPA MONT KIARA (2024) All You Need to Know BEFORE You Go (with Photos)

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