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Swasana Spa

13 Jalan Pinang | Impiana KLCC Hotel, Kuala Lumpur 50450, Malaysia
+60 3-2147 1089
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Review Highlights
90 minute “ultimate chill”

Great service, very relaxing, very clean and lovely professional staff. For under 400RM we could... read more

Reviewed 6 days ago
Belinda T
,
Mullalloo Beach, Western Australia, Australia
via mobile
Wonderful Spa Treatments

I was there for the holistic chill spa treatment and it was fantastic. The whole expeience was... read more

Reviewed 26 May 2018
Bliybliy
,
Kuala Lumpur, Malaysia
Read all 113 reviews
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Overview
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Swasana Spa provides a selection of seven body massages in the form of Balinese, Thai and Malay traditional treatments. All massages are conceptualized to provide guests with the perfect indulgence, rejuvenation and pampering. Swasana Spa has been rated as the 5-star facility by Ministry of Tourism Malaysia, World Luxury Spa Award winner and many other awards it has received.
  • Excellent87%
  • Very good10%
  • Average2%
  • Poor1%
  • Terrible0%
Travellers talk about
“impiana hotel” (9 reviews)
“body scrub” (4 reviews)
Closed Now
Hours
Hours Today: 10:00 AM - 10:00 PM
Suggested Duration: 1-2 hours
LOCATION
13 Jalan Pinang | Impiana KLCC Hotel, Kuala Lumpur 50450, Malaysia
CONTACT
Website
+60 3-2147 1089
Top Selling Tours & Activities in and around Kuala Lumpur
Write a ReviewReviews (113)
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"impiana hotel"
in 9 reviews
"relaxing massage"
in 6 reviews
"body scrub"
in 4 reviews
"cup of ginger tea"
in 3 reviews
"signature massage"
in 3 reviews
"foot bath"
in 3 reviews
"spa located"
in 2 reviews
"pressure points"
in 2 reviews
"couple room"
in 2 reviews
"massage oil"
in 2 reviews
"therapist"
in 16 reviews
"kl"
in 24 reviews
"therapeutic"
in 2 reviews
"session"
in 3 reviews
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1 - 10 of 102 reviews

Reviewed 6 days ago via mobile

Great service, very relaxing, very clean and lovely professional staff. For under 400RM we could not have asked for a better experience to soothe our sore feet and legs.

Thank Belinda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2018

I was there for the holistic chill spa treatment and it was fantastic. The whole expeience was really good and the place is very nicely decorated and feels very comfortable. Staff is very friendly too. Recommended if you are thinking of going to this place....More

1  Thank Bliybliy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Management_IKLCC, Manager at Swasana Spa, responded to this reviewResponded 30 May 2018

Dear Bliybliy, Greetings from Swasana Spa, Impiana KLCC Hotel! We are pleased to hear that you've enjoyed the Holistic Chill which is one of our new concept of reflexology spa treatment and thank you for sharing your wonderful experience. Your high rating will definitely contribute...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2018 via mobile

Excellent reception Excellent staff Excellent service Very much enjoyed it. They respected and accommodated our specific requests.More

Thank Abdelhalim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Management_IKLCC, Manager at Swasana Spa, responded to this reviewResponded 16 May 2018

Dear Abdelhalim H, Greetings from Impiana KLCC Hotel! Thank you for staying with us and for sharing your review, it's great to see you enjoyed the service and hospitality extended. We hope to see you soon again soon! Warm regards, The Management of Impiana KLCC...More

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Reviewed 1 May 2018

Unfortunately I did not use the spa until my last day! This was a big mistake as it was excellent. Everything about it oozes calm, comfort and luxury. I had the best massage I have ever had.More

Thank sonia349
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Management_IKLCC, Manager at Swasana Spa, responded to this reviewResponded 16 May 2018

Dear sonia349, Greetings from Swasana Spa, Impiana KLCC Hotel! We are pleased to hear about your fantastic experience at the spa. How we wished you have more time spending with us during your stay! Thank you for your compliment on everything and most of all...More

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Reviewed 27 April 2018

The therapists obviously knew what they were doing! It was a very relaxing experience from the start to finish. The massage oil used doesn't leave a damp texture after application.More

Thank cys934
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Management_IKLCC, Manager at Swasana Spa, responded to this reviewResponded 16 May 2018

Dear cys934, Greetings from Swasana Spa, Impiana KLCC Hotel! Thank you for spending time with us and for sharing your review, it's great to know you had a terrific spa experience with us. We truly appreciate your kind words about our therapist and product. It's...More

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Reviewed 23 April 2018

This was therapy for my soul. It came through my ears, my closed eyes, my nose and skin. All effortlessly done whilst being simultaneously coordinated. A gorgeous experience.More

Thank hiskesmart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Management_IKLCC, Manager at Swasana Spa, responded to this reviewResponded 16 May 2018

Dear hiskesmart, We are pleased to hear that you've enjoyed the therapy at the spa and thank you for sharing your gorgeous experience. It will definitely contribute to our continuous efforts to improve our services for the demand of our guests. We truly appreciate your...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2018

The moment you walk into the place, you are greeted with a warm welcome and the aroma throughout the place makes you immediately at ease. My girlfriend and I were booked in the couple room for the Impiana Swasana Spa Package. It was divine! Started...More

4  Thank jdwong90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Management_IKLCC, General Manager at Swasana Spa, responded to this reviewResponded 22 February 2018

Dear jdwong90, Thank you for your recent visit to Swasana Spa and taking your time to share your truly experience in detail. It will definitely contribute to our continuous efforts to improve our services for the comfort of our guests. We truly appreciate your kind...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2018

I and my best friend had an amazing time at this spa.we were greeted with the moment we walked in and was well served until the end of our session.More

4  Thank intan f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aarron_Nelson_IKLCC, General Manager at Swasana Spa, responded to this reviewResponded 1 February 2018

Dear intan f, Greetings from Swasana Spa, Impiana KLCC Hotel! Thank you for having a treatment with us and for sharing your review, it's great to know that you enjoyed the service and hospitality extended. We truly appreciate your kind words about the spa. It's...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017

An evening at Swasana is perfect after a hectic day of work. I had the 60-min. relaxing Balinese spaMore

2  Thank 2017elaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aarron_Nelson_IKLCC, General Manager at Swasana Spa, responded to this reviewResponded 13 December 2017

Dear Elaine, Greetings from Swasana Spa, Impiana KLCC Hotel! We are pleased to hear that you've enjoyed the treatment at the spa and thank you for sharing your relaxing experience. It will definitely contribute to our continuous efforts to improve our services for the comfort...More

Report response as inappropriate
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Reviewed 2 December 2017 via mobile

The place was god but you are paying for the Atmosphere. The massage it’s like all others massage places.More

1  Thank Aleks P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aarron_Nelson_IKLCC, General Manager at Swasana Spa, responded to this reviewResponded 13 December 2017

Dear Aleks P, Greetings from Swasana Spa, Impiana KLCC Hotel! Thank you for your feedback and we sincerely apologize for the treatment services that you've received during your recent visit. We will definitely look into the quality of treatment and work on improvising to provide...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
A T
2 May 2018|
Answer
Response from hiskesmart | Reviewed this property |
It is around 270-350 MR depending on the length of the session (Balinese aroma massage). If you stay in the hotel you get 15% discount. It is extremely professional and done in much quietness. It was extremely therapeutic.
1
Vote
snickershershey
23 April 2018|
Answer
Response from The_Management_IKLCC | Property representative |
Hi sir, thank you for your question but unfortunately we do not have that service offered here. Thank you.
0
Votes
datosrij
29 August 2017|
Answer
Response from The_Management_IKLCC | Property representative |
Hi datosrij, sorry to have missed out your message. Unfortunately we do not do only leg scrubbing but full body scrub. However every treatment will begin with a foot ritual which includes some scrubbing on the lower legs and... More
0
Votes