Kuala Lumpur Sentral Railway Station

Kuala Lumpur Sentral Railway Station

Kuala Lumpur Sentral Railway Station
4
Points of Interest & LandmarksArchitectural Buildings
Top ways to experience Kuala Lumpur Sentral Railway Station

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Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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4.0
1,548 reviews
Excellent
536
Very good
689
Average
268
Poor
44
Terrible
11

Soko37
Budapest, Hungary4,524 contributions
Feb 2024 • Family
Connecting metro, commuter trains, monorail or buses. A lot of shopping possible, restaurants and cafés ☕️. Pls book more time when travelling for first time
Written 13 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Phua_Zhengjie
Singapore, null, Singapore18 contributions
Nov 2023 • Friends
The highlight of the stay is definitely the executive lounge team. Everyone is so happy and friendly, and interaction with them really makes one's day.

Dinesh was very attentive in service, clearing our plates, refilling our wine promptly during evening cocktail hours, and checking in on us at the right moments. He is also not shy to strike up a conversation!

Zarif was patient when we asked about cocktails and whipped up an interesting and pretty one for us.

Rizal and Halilah are forever so happy, smiley and welcoming. Seeing them fills your heart immediately. They are also considerate and preempt guests' needs.

I would come back again for the crew at the executive lounge!
Written 17 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jeff1955malaysia
Kuala Lumpur, Malaysia5,276 contributions
Oct 2023 • Solo
This is a central hub near bricfields. It is connected with the LRT, Monorail, MRT and KTM. Very convient place to take your transport.
Written 11 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

lbyrne99
Dublin, Ireland326 contributions
Jul 2023 • Family
We were a family of 4 ( 2 adult and 2 teens) . We traveled from kl to Penang . Train station was very easy to figure out and staff very helpful
Written 2 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Janet C
16 contributions
Jun 2023 • Couples
We used KL Sentral station to catch the Electric Train Service - ETS - to Butterworth and then to transfer to Penang. We were in "Business" class - what would be first class on other railway systems.
The journey (four and a quarter hours) as such was fine: an interesting change from short-haul flying, air-conditioned, comfortable and reasonably spacious. Arrived into Butterworth exactly on time. We were served a sort of curry+ rice lunch at our seats, which bore all the hallmarks of airline food (the trolley it was served from still had the MAS logo!) but it filled a gap - and was part of the cost of the business class ticket, which was good value (M$147 per person - around £30).
For someone with limited luggage, this would be a good value way of doing a side-trip, say to Ipoh or Georgetown (Butterworth station links directly to the foot-passenger ferry to Georgetown).

But - KL Sentral station: what to say? There were no baggage trollies anywhere, or porters: fine if you only have "hand luggage" but surely, with a reasonably long journey like this, passengers might be expected to have more bags.
Help was limited, and mostly didn't speak English. The KLIA Express train (also from Sentral) is advertised for foreigners, but the ETS is clearly targeted at locals.
There was a business-class lounge, but its existence wasn't advertised in advance, or obvious on the station forecourt - we were only told of it after we'd been hanging around, waiting for help, for some time. (The "stewardess" in the lounge was more helpful than other staff and did try to get us assistance.)
And getting to the train was almost as bad as flying, with repeated checks and queuing. Why make it so complicated and officious?
Written 20 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

S Townsend
Tokoroa, New Zealand29 contributions
May 2023
Easy to find the Express train but keep looking for the signs up high as we walked straight past it. We were going to the Mandarin Oriental. Caught the express train to Sentral and then got a taxi outside. I would suggest ordering a Grab. I knew we got ripped off from the guy at the counter. R60 but a grab would’ve been R14.
Written 16 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Heli P
Helsinki, Finland6,406 contributions
Jan 2023
There are two MRT lines to reach the station stopping above the concourse and the monorail which ends up in Nu Sentral mall next door. Klia Express to the airport operates underground from a different point than the ETS trains for Penang and even Thailand, their waiting area on ground floor is clearly visible. All trains and lines have separate ticket offices, the long distance ones near the entrance by the budget taxi counter.
Written 27 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nina
21 contributions
Dec 2022 • Couples
We bought a KL travel pass for our return to KLIA on the day before our flight. This covered the KLIA Transit train (the Ekspress wasn't running) AND included two calender days use of LRT, MRT & Momorail. Made a great way to see and get around the city at the end of our trip.
NB staff on the rail ticket counters had no knowledge of it and on the KLIA Transit desk needed prompting, so you need to be persistent!
Written 11 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

andrea2359
Asia290 contributions
Dec 2022
The main interchange / public transport hub here. Easy to navigate the train systems to get all around KL, and the trains arrive frequently.

Foreigners will need to get the single-trip token to commute; was told by the counter staff that there's no multi-trip card/token available. Note that the token machines only take small notes (up to 10 if I don't recall wrongly) and coins (all except the 5 cent coins).
Written 10 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jeffsreview
Surfers Paradise, Australia957 contributions
Aug 2022 • Friends
Absolutely appalling and abhorrent service by belligerent and rude staff members in the booth who don't want to help any tourist can you sit on my backsides and do nothing except talk down to tourists.

The belligerent rude female I encountered didn't want to explain the tickets didn't want to give me change didn't want to help me with anything she was just a lazy incompetent belligerent person that should be terminated.

There is no Wi-Fi on the trains or at the stations and the stations are old and dirty and there is very little help for foreign tourists so I would not recommend using this you're better off getting a taxi
Written 19 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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KUALA LUMPUR SENTRAL RAILWAY STATION: All You Need to Know BEFORE You Go (with Photos)

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