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Austin Visitor Center

Certificate of Excellence
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Address: 602 E. 4th Street, Austin, TX 78701
Phone Number:
+1 800-462-8784
Website
Today
09:00 - 18:00
Closed now
See all hours
Hours:
Sun 10:00 - 17:00
Mon - Sat 09:00 - 18:00
Description:

Let our friendly volunteers guide your stay in Austin. Stop by our new...

Let our friendly volunteers guide your stay in Austin. Stop by our new downtown Visitor Center for information on tours of the city, events, can't-miss destinations . . . even dining suggestions. And while you're there, browse around Austin's official gift shop.

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Book In Advance
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US$19.95*
and up
Austin Hop-On Hop-Off Tour
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US$25.00*
and up
Hotel Hop Around in Austin
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US$25.00*
and up
Texas Capitol Quest - GPS Scavenger Hunt

TripAdvisor Reviewer Highlights

Read all 116 reviews
Visitor rating
  • 54
    Excellent
  • 29
    Very good
  • 13
    Average
  • 5
    Poor
  • 0
    Terrible
Visited the Austin Visitor Center today

This is where we started our segway tour of the capital and surrounding area. After a brief training session, we were ready to segway through the city center and around the state... read more

5 of 5 bubblesReviewed 16 January 2017
michaelbaugh
,
Anaheim, California
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116 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Anaheim, California
Level Contributor
7 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 January 2017

This is where we started our segway tour of the capital and surrounding area. After a brief training session, we were ready to segway through the city center and around the state capital building as well.

Helpful?
Thank michaelbaugh
Wilmington
Level Contributor
33 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 11 January 2017

Nice facility, cultivated selection in the store and friendly staff. Thanks! The clean restroom was appreciated and the center was a great place to begin our city tour. The live music in the lobby was such a nice touch.

Helpful?
Thank Polly M
Santa Fe, New Mexico
Level Contributor
441 reviews
179 attraction reviews
common_n_attraction_reviews_1bd8 355 helpful votes
4 of 5 bubbles Reviewed 1 January 2017

Mr. Eppwright at the help desk was super helpful and detailed in answering our questions, suggesting places to visit, and giving directions for how to get to those places. He provided a map and internet research to confirm details. The Visitor Center also features a gift shop and is the pick-up location for tourist buses. Unless you already have everything... More 

Helpful?
1 Thank DB-Raw
Clearfield, Utah
Level Contributor
60 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 31 December 2016

This is a great wall mural to send home to your 'butter half' if you are there alone or to take with your 'butter half' if traveling together

Helpful?
1 Thank pattense2001
Gilbertsville, Pennsylvania
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 18 November 2016

We purchased Duck boat tour tickets here. The cashier was very helpful and kind. The tour was fantastic. I would recommend it for any age. It was a nice tour of the city and Lake Austin. Very informative.

Helpful?
1 Thank Natalie W
Prescott, Arizona
Level Contributor
324 reviews
69 attraction reviews
common_n_attraction_reviews_1bd8 85 helpful votes
5 of 5 bubbles Reviewed 8 November 2016

We were looking for a place to have a late Saturday lunch as several of the places we checked were full and had long waits. Harrison at the Visitor Center recommended Annies Cafe. He was spot on as the food and service were great. Recommend you stop by when in Austin to learn of tours, restaurants, etc. Very helpful staff.

Helpful?
Thank Prescott2007
Atlanta
Level Contributor
112 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 7 November 2016

We went there to book a tour of Austin and the people were very helpful. There was a lot of information there on Austin and the tour was excellent. The gift shop was nice and well stocked. Clean restrooms.

Helpful?
Thank travelgirl065
Perth,Western Australia
Level Contributor
44 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 4 November 2016 via mobile

Very disappointing! Center seem more interested in selling souvenirs etc, than giving information & telling us about attractions of Austin. This Center can learn a lot from Fredericksburg's Visitor Center - they don't sell stuff, the charming lady is so friendly, informative & so helpful! Room for improvement.

Helpful?
Thank leongie
Tombstone, Arizona
Level Contributor
119 reviews
67 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 2 November 2016 via mobile

We love visitor's centers! Not only is it a place to find answers to questions, they sell tickets for the double decker and other tour plus lots of info to pick up and take with you. I enjoyed the gift shop, the prices were reasonable and the staff was very friendly. Parking is around the corner in a pay lot.

Helpful?
Thank Donna V
Almelo, The Netherlands
Level Contributor
32 reviews
12 attraction reviews
5 of 5 bubbles Reviewed 26 October 2016

Worth a visit and be helped by the friendly staff. A full range of gifts and nice souvenirs from Austin.

Helpful?
Thank Kevin S

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Austin Visitor Center and other visitors
1 question
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Woodwaod ok, United States

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Questions? Get answers from Austin Visitor Center staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?