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Address: 100 N. Hayford Road, Airway Heights, WA 99001
Phone Number:
+1 509-242-7000

TripAdvisor Reviewer Highlights

Read all 187 reviews
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  • 69
    Excellent
  • 54
    Very good
  • 24
    Average
  • 17
    Poor
  • 23
    Terrible
Kind of smokey and depressing

Our daughter wanted to go here since she turned 21. We had to walk through the whole casino just to get to the non-smoking area. It was fun at first but then when you get to... read more

4 of 5 bubblesReviewed 24 August 2016
dennymas
,
Spokane, Wa
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187 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

We stayed here for 3 nights for a combination of business and fun. We were blown away by the customer service. My husband and I have been to MANY casinos on the west side of the state and they could all learn some things about customer service from Northern Quest. We are looking forward to returning!

Helpful?
Thank Amy K
Port Matilda, United States
Level Contributor
63 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 27 November 2016

The hotel area was nice enough, but the casino is so smokey and just not something that we enjoyed having to walk through to get to the restaurant. We did visit the hotel gift shop as we stood in line for a long wait to get into the buffet for food. The history of the tribe is very cool and... More 

Helpful?
Thank Ali C
1 review
1 of 5 bubbles Reviewed 17 November 2016

I stopped in there to unwind after class one day (I quit drinking 3 years ago) to unwind and recharge. I take public transportation so I had my school bag. About 30 minutes in I was not only stopped by a very arrogant security guard and his sidekick, but I was forced to stand in the middle of a crowded... More 

Helpful?
Thank Joe D
Spokane, Washington, United States
Level Contributor
76 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 27 October 2016

A friend suggested the buffet at the casino on a Friday night. All you can eat crab and prime rib. I was salivating all day. We arrived around 6 and had to wait in line for about 20 minutes to be seated. Well worth the wait. They offered 3 different kinds of crab; king, snow and Bairdi. Other seafood included... More 

Helpful?
1 Thank Shelli D
Phoenix, Arizona
Level Contributor
99 reviews
69 attraction reviews
common_n_attraction_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 29 September 2016

This is not just a luxury hotel, it's an event. The rooms are great. A low watt blue light goes on as you enter the bathroom. The regular shower head is accompanied by three others so the stream of water hits all of your body. Therefore, the shower is a full body massage. Plan to spend time in the spa... More 

Helpful?
Thank Ruth M
Fort Mohave, Arizona
Level Contributor
234 reviews
85 attraction reviews
common_n_attraction_reviews_1bd8 96 helpful votes
5 of 5 bubbles Reviewed 20 September 2016

We visited this casino and found it to be staffed by conscientious and courteous employees. There is a huge variety of machines to play and if you didn't know better, would swear you were in a Las Vegas establishment. It's well lit, and offers a non-smoking gaming section that is a welcome change from many other casinos where non-smokers cannot... More 

Helpful?
Thank Brian S
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 13 September 2016 via mobile

Superbly run! The staff was friendly and helpful. We appreciated that you could find craps tables and roulette table that had actual dealers, not machines only.

Helpful?
Thank Jkdfromokc
Airway Heights, Washington
Level Contributor
15 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 31 August 2016

Great customer service with attention focused on the customer. Great atmosphere and food always enjoy it!!

Helpful?
Thank DougHarlow
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 August 2016 via mobile

It's quite a large large. Went there on Saturday night. Crowded but most casinos are on Saturday. No problem finding a machine to play. Broke even so I consider it cheap entertainment. Had the pizza in the Deli. Large slice and pretty good.

Helpful?
Thank Gloria B
Spokane, Wa
Level Contributor
119 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 24 August 2016

Our daughter wanted to go here since she turned 21. We had to walk through the whole casino just to get to the non-smoking area. It was fun at first but then when you get to looking around, it's depressing to see a bunch of older people sitting around. I have a feeling that's how they spend their entire day.... More 

Helpful?
1 Thank dennymas

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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