Cataferry
7:00 AM - 5:00 PM
Monday
7:00 AM - 5:00 PM
Tuesday
7:00 AM - 5:00 PM
Wednesday
7:00 AM - 5:00 PM
Thursday
7:00 AM - 5:00 PM
Friday
7:00 AM - 5:00 PM
Saturday
7:00 AM - 5:00 PM
Sunday
7:00 AM - 5:00 PM
About
Premium Ferry Service to Tioman Island and Langkawi Island. We offer online booking system for ferry ticket, with seat selection online with fixed ferry seat number and clear ferry schedule.
Suggested duration
1-2 hours
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  • kenkeh
    Subang Jaya, Malaysia2,828 contributions
    A better ferry ⛴ compare to its competitor
    Thanks God we choose this ferry ⛴ to go to Tioman island from Mersing , this is a definitely a much better and comfortable ferry ⛴. On time , punctual , comfortable and clean .. I bought this ferry ticket online through its direct website , price will fluctuate according to dates , so please buy early for cheaper price .. print your booking ticket online and that’s the boarding pass to board the ferry
    Visited September 2020
    Travelled with family
    Written 29 September 2020
  • CLD
    29 contributions
    Good way to get to the Island
    No ATM at the ferry terminal - only one 10 min drive away. Hubby had to rush to get cash as we learned there was no ATM at Genting on the Island either; so get CASH before you get there to make your trip run smoother as no one seemed to take credit cards. You need to pay a conservation fee of 30RM each person - also cash only. Our trip to the Island was rough due to weather and the stops were not well marked (only by voice announcements which were hard to understand - we were worried we would miss our stop) but on the return trip it was much smoother sailing and the stops were displayed on the TV screens which was much nicer. It's like an airplane with the way they allocate seating and overhead bin areas.
    Visited March 2020
    Written 16 March 2020
  • Novatliz
    Singapore, Singapore19 contributions
    Glad took Cataferry
    Took Cataferry as there were many good reviews on it despite being more costly than Bluewater. Not exactly on schedule, ferries arrival were around + 30mins, still acceptable for me. Seats are spacious and the staff manning the entrance are helpful especially with the heavy luggage. Cool, clean cabin and toilets. Thankfully, no motion sickness despite the rough waves. Tips: Proceed to the Harbour Centre first upon arrival which is across the Mersing Jetty to print out the boarding pass and pay for the Marine Park fee.
    Visited July 2022
    Written 6 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
189 reviews
Excellent
133
Very good
33
Average
6
Poor
8
Terrible
9

Kelvin lim
Ipoh, Malaysia3 contributions
Sep 2023 • Solo
If you have a tight schedule, then don’t pick this ferry. Had to wait more than an hour and missed my bus back to KL. One of the worst experience for a ferry. Best to use the other ferry provider.
Written 14 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Sir Kindly state which ferry company that you picked during your trip. If you book your bus trip as per Cataferry's ETA. timing to mainland, very unlikely you will miss your bus. We suspect you taken another budget ferry operator during your trip. Tioman has 2 ferry providers. Cheer.
Written 15 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

BlightyEngland
England92 contributions
Aug 2023 • Family
Easy to book……but I had booked my return and then the bus for onward journey…..they sent me a cancellation which ended up in my junk box…….very luckily I found it…if I hadn’t I would have ended up standing on the jetty at Tioman at 6am…no ferry would have turned up and I would have missed my 12.00 bus to Terengganu.
So, I had to leave the hotel on Tioman one day early, so costing me a day on the island.
As a result I had to pay for a hotel in Mersing to catch the bus the next day.
Not even a sorry…..but they have an almost monopoly on the transfers.
Written 14 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jasmine
3 contributions
Jul 2023 • Friends
Easy to book this ticket ferry , and so punctual . So it's make our journey goes smoothly . The seat also comfortable , so far i glad i was booked this ferry for our trip .
Written 7 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Hansje
The Hague, The Netherlands873 contributions
Jul 2023
Compared to the alternative (which once left us flooting around in the middle of the sea between Tioman and Mersing) Cataferry is so much better. New and clean boats. Easy booking on the website
Written 2 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Francismlee
Singapore147 contributions
Jun 2023 • Family
Efficient service and stable boat, not much rocking but maybe we were lucky. Be aware of the timings as sometimes the boat trip can take as long as 3hours (Tioman to Mersing) because the tide at Mersing is not high enough and they will wait on the sea until it’s high enough.
Written 20 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Alii Lee
Melaka, Malaysia1 contribution
May 2023 • Friends
My friend recommended we book cataferry as it is clean and comfortable - she is right! No seasickness despite the strong waves, instead the ride was so peaceful I dozed off many times and tried to stay awake to gaze at the sea 😭

Service was great, your staff are friendly when I ordered some snacks and drinks 🥰

Had a pleasant time to and fro mersing-tioman via cataferry. Will definitely book this ferry again when I come 💕
Written 18 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

shankarsubramani2019
Irvine, CA7 contributions
Apr 2023
Clean modern ferry. Very efficient and on time. Choose this ferry over bluewater and you will be pleasantly surprised
Written 10 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

hpcroad
Menlo Park113 contributions
Sep 2022
We had seats at the upper deck and this provided a very comfortable trip to and from Tioman island. Something I can definitely recommend.
Written 8 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

602niranjans
1 contribution
Sep 2022
Just amazing customer support by the Cataferry team. The angel from the enquiry team stayed in FB Messenger for more than an hour and helped me sort out a number of issues with my booking of 15 people. Without that person our trip to Tioman would have been a complete mess. Thanks a lot Cataferry.
Written 6 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kien
3 contributions
Aug 2022 • Family
I took Cataferry from Mersing to Paya Jetty Tioman. The journey was good. The condition of the ferry was clean and staff was helpful.

BUT the return trip was an unpleasant experience.
I boarded the Cataferry ferry from Paya to Mersing for the return trip only to find out that our seats were taken by others. I have 3 elderly with me. Apparently, this was double book and they have not depart on the stop.
We were asked to sit elsewhere without any arrangements by staff. When we stop at the next jetty, we realize we have taken some other family seats and were left with no seats again. What’s funny is the announcement were asking everyone to sit base on their ticketing number.

Was asked to move again. This time I had to approach a staff and requested to find us a seat instead of leaving us to search for seats ourselves all the time. Please take into consideration there’s 3 Elderly over 70 and 80 with me.

I suggest 1. Please improve on your booking system. 2. Get your staff/crew on board to help arrange the seats and not let your customers search and keep changing their own seats when there’s no information if the seat they have taken has already been booked.

P.S - I was with 3 elderly. My parents and aunt. Your review has no such selection so I will select family with children.

Thanks.
Written 11 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi First of all, thank you for your review and choose Cataferry as your transportation to Tioman. We notice that your negative feedback in on your return trip from Tioman. We wish to clarify that our system will not allowed any double booking on the same seat. Refer to our announcement on website that required customer to read before proceed to the payment page, detail as below for other visitor to review as well. Especially on notice no. 10 and 12. IMPORTANT NOTICE WHEN YOU AT TIOMAN 1. Info to Cataferry Passenger, arrival time to Tioman in the ticket is the 1st stop and last stop might be 60 min later from arrival time. 2. Departure time from Tioman is from vary between 30 minutes earlier or 30 minutes later depend on your pier. 3. We will sms if pick up ealy, keep your phone reachable. 😊 4. Make sure your contact is reachable.(for Malaysia and Singapore roaming Number) 5. You can send email to us or Facebook message Cataferry if you need any assistance. 6. Cataferry have Service counter at Tioman,Tekek Pier from 8.00am to 2.30pm. 7. Internet line at Tioman might be limited, hence, we advise you get return printed ticket for our ferry pick up. 8. Departure time from Tioman is refer to Tekek Pier. (official pier with marine department and Custom) 9. Ferry might be retime from Tioman depend on the pick up of other passenger. If you wish to return to Singapore by bus, we suggest you book bus 30 mins away from our arrival time at Mersing Jetty to avoid miss the bus. 10. Please note that we are droping and picking passenger at the same time, so your seat might not be vacant when we pick you from Tioman until we leave from Tioman to Mersing/Tg Gemok. 11. If you purchase 1 WAY ticket from Tioman and you never seen Cataferry before, please aware on the look of CATAFERRy to prevent board to wrong ferry. 12. As Tioman have more than 1 jetty, some jetty is small and boarding to ferry have to be more careful and reduce the risk on your own especially when peak season. Please inform us early if you need special assistance. 13. For those stay at resort using private jetty with speed boat transfer, PLEASE INFORM YOUR RESORT THAT WE MIGHT PICK UP EARLY. We believe that your unpleasant experience can be avoided if you already read the announcement. Cheer.
Written 12 August 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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CATAFERRY: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Cataferry

Cataferry is open:
  • Sun - Sat 7:00 AM - 5:00 PM