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Address: Puerto Viejo de Talamanca, Costa Rica
Phone Number:
+506 2756 8159
Website
Today
08:00 - 17:00
Closed now
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Hours:
Sun - Sat 08:00 - 17:00
Description:

Gecko Trail Costa Rica is full service travel agency based in Costa Rica....

Gecko Trail Costa Rica is full service travel agency based in Costa Rica. We offer a wide selection of tours, activities and transportation all over the country. We are specialized in helping clients to set up a customized and authentic experience of the real Costa Rica. We plan your trip to maximize your holiday time enjoying the incredible nature and wide selection of activities, and make sure to offer a fun, safe and hassle-free experience of the best Costa Rica has to offer - whether this is for individual travelers, couples or groups, we make sure you get the right fit. Our Vision• Excellence in customer service• Innovative travel options• Professionalism in dealing with clients as well as with vendors• Provide the best quality possible• Use local providers and help the local community grow in a sustainable way• Fair employment of local staff including accurate training and salary

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TripAdvisor Reviewer Highlights

Read all 383 reviews
Visitor rating
  • 290
    Excellent
  • 31
    Very good
  • 5
    Average
  • 3
    Poor
  • 9
    Terrible
Gecko is very dependable and set up a great itinerary for us!

After we requested certain experiences in Costa Rica, Gecko put together a great vacation package for my family. The lodging, taxi from the airport, tours, everything was well... read more

5 of 5 bubblesReviewed 4 January 2017
kem81
,
Michigan

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383 Reviews from our TripAdvisor Community

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Showing 338: English reviews
Michigan
1 review
5 of 5 bubbles Reviewed 4 January 2017

After we requested certain experiences in Costa Rica, Gecko put together a great vacation package for my family. The lodging, taxi from the airport, tours, everything was well done and reasonably priced. We had a few personal problems and when I contacted Gecko for assistance, they were extremely helpful. I highly recommend this company.

Helpful?
Thank kem81
Mablethorpe, United Kingdom
Level Contributor
54 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 31 December 2016 via mobile

I only used gecko trails to book a shuttle bus, but I also enquired about a few other things. As I only had wifi, I did this all via email. I found there responses quick, usually within a hour or two, and helpfully. :)

Helpful?
1 Thank paul216x
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 December 2016 via mobile

This company has been wonderful to work with. They are responsive and know all about the best tours. We did a week stay in Costa Rica and they arranged everything. Can't thank them enough. Highly recommended.

Helpful?
Thank Marianna L
Jamestown, New York
Level Contributor
55 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 15 December 2016

We used Gecko Trails to book a shuttle transport and a Tortuguero package. Everyone we communicated with, especially Monika, were very helpful with answering questions and making sure all the details were perfect. We have used Gecko Trails many times in the past, and every experience has been great. We will definitely be using them again for our future trip... More 

Helpful?
Thank annika_lucky13
Hereford, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 December 2016 via mobile

I decided on a route around the country and used Gecko Trail to fix my transport. They were efficient responsive to e mails and everything worked perfectly. We were unlucky enough to be there during the Otto hurricane which required some travel changes and again Gecko were extremely helpful. I feel confident in thoroughly recommending their travel agency services.

Helpful?
Thank 670johnt670
London, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 November 2016 via mobile

Gecko Trail (Irene and other members of the team) were amazing in putting together a great itinerary and then having to make numerous last minute changes due to Hurricane Otto. They responded to emails promptly and practically 24/7 and were able to make bookings with practically zero notice. All our pick ups were seamless and on time. We have had... More 

Helpful?
Thank Ben C
GeckoTrail, General Manager at Gecko Trail - Day Tours, responded to this review

It was a real pleasure Ben, to make sure you had a good time even with Otto hitting the country and bringing much rain and last minute changes to your holiday. It is very motivating to hear our efforts were appreciated and that you had an excelent time in Costa Rica! Pura Vida! More 

ottawa
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 23 November 2016

We went on three tours out of Puerto Viejo with Gecko Trail - ziplining, snorkel / hike, and Rescue Centre / Chocolate Lady / Waterfall. All were excellent. I swear that each pickup was within about 20 seconds of being perfectly on time. Further, every person with whom we interacted seemed absolutely dedicated to making sure we had an excellent... More 

Helpful?
1 Thank neildOttawa
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 6 November 2016 via mobile

Thank you for such a great trip. My friend and I lucked out and had a "private" group tour. Our guide did a wonderful job pointing out all kinds of wildlife (vipers - eyelash and hognose, toucans, a sloth, bats, raccoons, and more). When we went snorkeling we saw a manta ray, a hoxbill turtle, and lots of colorful fish.... More 

Helpful?
Thank Amanda B
2 reviews
5 of 5 bubbles Reviewed 13 October 2016

After reading the many 5-star reviews, I can not agree more with all of them. Gecko Trails planned our 10 day trip from start to finish and it was flawless. From hotels to transport to adventures, they have it all figured out. My wife forgot her passport in 1 hotel the day we traveled 4 hours east to a different... More 

Helpful?
Thank Ryan S
Hobe Sound, Florida
Level Contributor
28 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 17 September 2016

Gecko Trail (Irene) planned our entire vacation in Costa. Went so smoothly, and the excursions were AMAZING!!! Have already recommended them to family and friends. We will be back.

Helpful?
Thank Melissa C

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Gecko Trail - Day Tours and other visitors
4 questions
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Costa Rica
over a year ago

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?