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Gray Line Costa Rica

La Uruca, San Jose 10110, Costa Rica
+506 2220 2126
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San Jose Airport Roundtrip Transfer
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Fantasy Bus Transfer to San Jose
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Rainforest Canopy Tour from San Jose
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We are a full-service tour operator and destination management company (DMC), affiliated to Gray Line Worldwide, the most recognized international network of sightseeing and DMCs around the globe. We are recognized for our high quality standards, our professionalism, and corporate responsibility.Tourism leaders in Costa Rica and Central America since 1978, we give our services to over 100,000 tourists per year. We offer one day tours, countrywide daily shuttles to Costa Rica’s main tourist attractions, hotel reservations, car rentals, airport shuttles to/from the San José and Liberia airports, vacation packages, tailor made itineraries, and our hotel pass open voucher program. In addition, our proprietary operations throughout Central America allow us to offer multiple-destination programs, as well as extension packages within the various countries. We have offices within the country’s main tourist regions (the Central Pacific, Guanacaste, Arenal Volcano, and San José) and in major hotels, and over 24 customer service centers throughout the country.With Gray Line Costa Rica, you enjoy personalized service while discovering and appreciating the natural wonders of our beautiful country… like a local!
  • Excellent44%
  • Very good17%
  • Average6%
  • Poor8%
  • Terrible25%
Travellers talk about
La Uruca, San Jose 10110, Costa Rica
+506 2220 2126
Write a Review
Reviews (197)
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1 - 10 of 197 reviews

Reviewed 1 week ago

I'm surprised by the negative reviews this company has gotten. I used them for a half-day Volcán Irazú tour and found all of my interactions with the company positive. It was a great tour at a great price. However, I did wish that we would...More

Thank Matt P
Reviewed 2 weeks ago

We booked a day trip from San Jose with Gray Line. The company simply took our money and passed us to another company that was really doing the tour. During the trip, the tour bus was in an accident that affected our trip. Despite repeated...More

Thank stefanelNewYork
Reviewed 3 weeks ago via mobile

This is a late review which i didnt plan to write..but i think other people deserve to know.on may 2 2017 my friends and i book a water rafting tour for 99 dollars .we didnt book it together ...i made the reservation first for 4...More

Thank Yamili L
Reviewed 4 weeks ago via mobile

We booked a city tour of San Jose for two hours and the guy working at the Gray line desk (inside the Holiday Inn lobby) showed us with the guarantee of a bigger van that can seats up to 12 people. We were 6 only...More

Thank MIKE P
Reviewed 11 May 2017

I booked a half day tour to Irazu volcano and Cartago with Viator/Gray Line. I spent more than 5 hours on the bus and barely an hour on the site in a half day trip. The only reason booking Gray Line makes sense if you...More

Thank Smeeta B
Reviewed 2 May 2017 via mobile

We booked round trip airport shuttle through this company prior to our trip. Upon departure we were told to arrive early, which we did. We proceeded to wait 45 minutes for our shuttle and the driver never showed. After calling a different taxi service and...More

1  Thank Kayleena L
Reviewed 22 April 2017

Can I just say a big huge thank you to Antonio. (hope i've spelt your name correctly) we had an absolute ball! Family of 3, (one 7 year old) and we had the pleasure of a calgary gentleman. He made my Tabitha's day. So if...More

Thank sam h
Sharon S, Gray Line at Gray Line Costa Rica, responded to this reviewResponded 24 April 2017

Hello Sam H, Thank you for taking the time to review your recent trip with Gray Line Costa Rica. It sounds like you had a nice experience and we appreciate the nice words about Antonio We hope to see you on another Gray Line trip...More

Reviewed 25 March 2017 via mobile

My husband and I booked a Grayline shared shuttle from Tamarindo to Monteverde. They came recommended to us as a reliable company, but I wish we had done a little of our own research first. First off, the shuttle arrived late (came at almost 8am...More

Thank Jennifer N
Reviewed 25 March 2017

Took a half day tour of the city of San Jose. Bus was nice, guide was a character, a little pushy but ultimately funny, very knowledgeable, knew the city's history very well. We just plowed into the traffic and crowds on a busy Sunday, then...More

Thank Ray S
Reviewed 10 March 2017

We combined this trip with the Grayline Combo tour which included the Poas volcano, Dona coffee plantation and La Paz waterfalls. We had a very early start but the day was so interesting it was worth it. The volcano is a10 to 15 minute walk...More

Thank jackiesumerfield
Sharon S, Gray Line Team at Gray Line Costa Rica, responded to this reviewResponded 11 March 2017

Hello Jackiesumerfield, Thank you for taking the time to review your recent Combo Tour trip with Gray Line Costa Rica. It sounds like you had a nice excursion and we appreciate the nice words. We hope to see you on another Gray Line trip soon....More

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Questions & AnswersAsk a question
How long is the ride between Tamarindo and San jose? Will they take me to my hotel?
21 February 2017|
Answer Show all 5 answers
Response from sundance000 | Reviewed this property |
I would book a different transportation company they are not reliable
what's the cost for 2 persons to be picked up at a hotel in san jose and to be dropped off to ferry entrance in Punternas to Paquera( sometime in the month of February ) thanks
30 August 2016|
Answer Show all 2 answers
Response from waterdance | Reviewed this property |
The shuttle prices are pretty consistent among companies. It's around 45 per person in shared vehicle. Taxi fare would run you close to 200.