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Address: BP 21 Maharepa, 98728, French Polynesia
Phone Number:
(689) 56 57 64

TripAdvisor Reviewer Highlights

Read all 215 reviews
Visitor rating
  • 96
  • 27
    Very good
  • 4
  • 14
  • 28
Hero is a character but he did right by us....

We were trying to decide between one of Hero's tours and a competitor (in the 10 years since we last visited Moorea, it seems that a not so healthy competition has developed... read more

Reviewed 6 days ago
San Francisco, California
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215 Reviews from our TripAdvisor Community

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Showing 169: English reviews
San Francisco, California
Level Contributor
23 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 6 days ago NEW

We were trying to decide between one of Hero's tours and a competitor (in the 10 years since we last visited Moorea, it seems that a not so healthy competition has developed between Hero and Albert's. We initially made a reservation with Hero but then reading comments about potential problems, decided to cancel. Hero operates on a cash only basis... More 

Phoenix, Arizona, Usa
Level Contributor
195 reviews
108 attraction reviews
common_n_attraction_reviews_1bd8 82 helpful votes
Reviewed 1 week ago

This was a tour that we found at the marina from a fella named HIRO. Hiro is a wheeler dealer, promoter in the tour industry on the island and through his family helped the hotel and tour industry of the islands. He is a little rough on the edges, so some take offence to his personality. His local contact on... More 

Thank Michael L
Sydney, Australia
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

We arrived in April in Papeete, French Polynesia, off the cruise ship Carnival Legend. We did not have an shore excursion organised that day or for the following day when we were to arrive in Moorea. We certainly wanted to take a tour in Moorea and when we got off the ship in Papeete we saw a number of tour... More 

Thank Habibi50
Hiro T, General Manager at Hiro's Tour, responded to this review

That s the Hiro s tour spirit. Thanks for a true comment. More 

Houston, Texas
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 20 April 2017

I was with a group that visited Moorea in January. In Tahiti we took a bus from the airport to the ferry dock to Moorea. When we exited the bus we were herded to the luggage area and then escorted to an upstairs area where we were lead to believe we had to listen to the "presentation" about the islands.... More 

Thank Susan G
Hiro T, General Manager at Hiro's Tour, responded to this review

This review was written by Albert tours who does not accept the information given to visitors. All false. More 

Honolulu, Hawaii
Level Contributor
15 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 19 April 2017

By far one of the most amazing adventures ever. The stingrays swim up to you as the sharks just swim through. I felt a bit wary at first but once in the water it was so magical. The stingray are slippery to the touch and just glide right on the side of you. Times like this I wish I had... More 

Thank Lilysanichiban
A TripAdvisor Member
Reviewed 8 March 2017 via mobile

We actually did this tour yesterday! We left from the Manava resort about 9:20, and returned later that afternoon - I'm on island time, so not exactly sure the exact time. However, we did the all day tour and never felt rushed or like we needed more time doing anything. There was ample time to see (and feed) the stingrays,... More 

Thank A TripAdvisor Member
Hiro T, General Manager at Hiro's Tour, responded to this review

Thank you. Choose Mako and Christina. Small groups. Private spot. Mako s blue lagoon tour awesome! Albert tours 80 to 100 people. Factory tour. More 

Edgewood, New Mexico
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 27 February 2017

There were six adults in our party and we booked blue lagoon/ picnic excursion on the 16 January 2017 for the excursion on the 18th in the amount of $420.00 US. It had to be paid in cash so we met him Hiro in the lobby of the Hilton resort in Moorea to pay for our excursion for the 18... More 

2 Thank cvacan
Hiro T, General Manager at Hiro's Tour, responded to this review

Chris bought a tour with Sandy at Tourism office and unfortunately the country suffered hurricane wheathers and Chris Vacan wasn't refunded quickly and accused us of ripping him off. He has been fully refunded by western union cash back. Boo on him. More 

Auckland Region, New Zealand
Level Contributor
10 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 24 February 2017

I was apprehensive after paying for a tour ahead of time, and then checking trip advisor and seeing the mixed reviews. Then there was a last minute delay to another day due to poor weather, and I was wondering if we had made a mistake. However we didn't suffer any of the disasters the others talked about. It was a... More 

Thank Allister2015
Level Contributor
3 reviews
Reviewed 14 February 2017 via mobile

Mako was funny and informative. He took the time to answer our questions and gave us plenty of time at the shark/sting rey and snorkeling spots. He prepared us an amazing bbq lunch with some of the best tuna we'd ever had. The snorkeling was fantastic and the sharks and sting reys were even better. We were on a smaller... More 

Thank Melissa Q
1 review
Reviewed 9 February 2017

The supposedly all day tour began with a 3 hour wait which Hiro tried to spin as him a service to us by dropping us at a place we didn't ask to go. He was also a bit creepy to us as young women we felt uncomfortable with him and how grateful we were supposed to be for every thing... More 

Thank Tara P
Hiro T, General Manager at Hiro's Tour, responded to this review

I don t believe you went with hiro s nor Mako s because we don t do what this review says at all. Wrong company. More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?