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Dolly Varden Alaska - Day Tours

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Address: Haines, AK
Phone Number: +1 360-719-5888
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DO NOT USE!

I haven't read Trip Advisor's policy on how strongly reviews can be written. If it gets taken down, so be it. Dolly Varden is a "middle-man" for the actual operator of their... read more

1 of 5 bubblesReviewed 8 February 2016
bossrik
,
Iwaki, Japan
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6 Reviews from our TripAdvisor Community

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Showing 6: English reviews
Iwaki, Japan
Level Contributor
27 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 8 February 2016

I haven't read Trip Advisor's policy on how strongly reviews can be written. If it gets taken down, so be it. Dolly Varden is a "middle-man" for the actual operator of their different tours. Like the last three reviewers, I also wasn't refunded after an inclement weather cancelation. I also tried numerous times to contact DV via phone and email... More 

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1 Thank bossrik
Boca Raton, Florida
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 29 September 2014

Our dog sledding tour was cancelled due to bad weather. I was told by the company in Alaska that Dolly Varden has been notified and will refund our money. It has been almost 2 months and 50 phone calls and nothing yet. They are disgusting with how they think they can just ignore your phone calls and emails and keep... More 

Helpful?
3 Thank ROSA VG G
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 5 July 2014

Booked Mendenhall helicopter and dog sleigh tour at the cost of 998 dollars for two people and nobody from dolly varden tours turned up to meet us in Juneau Alaska. We were off the boat and waited 45 mins both before and after the arranged pick up time, so no issues with timing. We called their office several times on... More 

Helpful?
4 Thank Helbels58
Bay Port, Michigan
1 review
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 13 June 2013

Our Helicopter/Dog sledding tour in Juneau on Aug. 9, 2012 was cancelled because of weather. Per their policy, I contacted DollyVarden within the 12 days of excursion date to receive my refund. I was told they have to receive their refund from the helicopter company before they can refund me. I waited two billing cycles but no refund on my... More 

Helpful?
6 Thank Deb H
Adelaide, Australia
2 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 13 January 2013

Unfortunately poor weather caused our Helicopter tour to be cancelled in Juneau on August 2, 2012. Dolly Varden have not provided the refund promised, have not answered email or phone messages enquiries or complaints despite regular contact attempts. Even removed my posts on the Dolly Varden Alaska Facebook page asking them to contact me!

Helpful?
7 Thank Bill-Nene
Baltimore
Level Contributor
414 reviews
258 attraction reviews
common_n_attraction_reviews_1bd8 207 helpful votes
4 of 5 bubbles Reviewed 12 July 2010

We arranged this tour through Dolly Varden, trying to avoid booking through Princess Cruises. The trip down the river was lovely. We saw many bald eagles as well as a golden eagle, which was really cool. Our raft operator, Victor, was great. He had lots of information and was a lot of fun. We got so many great pictures even... More 

Helpful?
Thank primerstar6

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