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St Lucia Tours & Charters

Features Animals
1 McKenzie Street | Dolphin Centre, St Lucia 3936, South Africa
+27 35 590 1259
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Review Highlights
Whales and dolphins... what else?

We booked a whale watching tour and were not disappointed at all! The tour started a bit slow (as... read more

Reviewed 5 weeks ago
Nadine H
An expert skipper

My rating of this tour as "very good" refers only to the company rep's inability to clearly state... read more

Reviewed 6 October 2017
specas
,
Lithuania
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From end May till December the mighty 40ton Humpback Whales migrate alongs the KwaZulu Natal coastline to breed and calf, this is where legal permit holder, Advantage charter operates their boat based whale watching operation since 1998! Our staff is highly trained as qualified marine skippers, they will handle the boat with care, being a surf launch there is always a safety issue, so please do not be upset if the captain is very strict. The Captain's word is law!! This trip is a direct high energy surf launch and we need 3 hours of your time to complete the tour - within season you are Guaranteed to see a Humpback Whale, if you do not see a whale you get 40% refund after the trip - In case of bad weather, rough sea, Sandbanks or tidal issues trips can be cancelled at the last minute - we will not cancel a trip just for no reason, so please respect our decision if we cancel a trip - your R$'s is our income, so obviously we prefer to do the tour and take you out and let you see those magnificent whales and other ocean mammals, but sometimes we do have to cancel trips - we will not tolerate people fiddling around with cameras and backpacks if we have to launch and give our safety briefing - and our captain will have to be strict - IF there is any concern about an equipment issue, my competent staff will deal with it there and then, fixing everything before we head out to sea - and if this results in a delay , please just bare with us - this is not an easy operation as we have a surf launch and no harbor, so we will sometimes encounter hassles on the each, but we have done this since 1998 so we know what we are doing - it is also a very expensive operation, so in the beginning of the season if we do find we have only limited clients we will make the decision to cancel the trip as it might not be financially viable - we appreciate you using our web page to have all your questions answered and do a direct online booking - We also have the legal iSimangaliso Wetland Park Authority concessions for 2hour hippo/croc boat cruises and deep sea Game Fishing - find much more daily pics and description on FB under St Lucia Tours
  • Excellent49%
  • Very good26%
  • Average10%
  • Poor3%
  • Terrible12%
Travellers talk about
“whale watching” (22 reviews)
“fish eagles” (9 reviews)
Open Now
All hours
Hours Today: 8:00 AM - 1:00 PM
Suggested Duration: More than 3 hours
LOCATION
1 McKenzie Street | Dolphin Centre, St Lucia 3936, South Africa
CONTACT
Website
+27 35 590 1259
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Reviews (182)
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1 - 10 of 117 reviews

Reviewed 5 weeks ago

We booked a whale watching tour and were not disappointed at all! The tour started a bit slow (as they checked the engine before leaving) but once we headed up to the sea, the trip was great. We were lucky to spot a group of...More

1  Thank Nadine H
Reviewed 6 October 2017

My rating of this tour as "very good" refers only to the company rep's inability to clearly state the meeting place. Otherwise, I would have rated it 'excellent'. The company has two offices in St. Lucia. When booking, please make sure whether the tour meeting...More

1  Thank specas
Reviewed 5 October 2017

we enjoyed an educative two hour tour cruise on Lake Lucia on which we were able to see many pods of hippopotamus and a few crocodiles lying on the banks and swimming in the lake. There was also a pair of eagles sitting on a...More

1  Thank peripatus333
Reviewed 24 September 2017 via mobile

We had a great time. We booked over the phone with only a days notice. Finding the location is fairly easy. Our guide was very professional and knowledgeable. He clearly enjoyed his job. He even went out of the way to look for a specific...More

1  Thank Mckenzie727
Reviewed 13 September 2017 via mobile

A wonderful two-hour cruise during which we saw crocodile, hippopotamus, and birds. The Advantage II boat had an open upper deck and covered lower deck from which the viewing was great. The boat has a bathroom and bar. The female Captain was wonderful. She got...More

1  Thank william s
Reviewed 1 September 2017

My husband and I recently went on a whale watching trip with Advantage, launching from Richard's Bay, and we had a great time. We saw lots of whales throughout the 2-3 hours of the trip, and found the commentary from the guide informative. It was...More

1  Thank Helen M
rixx, Owner at St Lucia Tours & Charters, responded to this reviewResponded 6 September 2017

Dear Helen, it was great having you and so grateful that you send us such a good review. if our customers are happy then we are happy - hope to see you back again -

Reviewed 28 August 2017

My wife and I did a 3 hour whale watching trip in August 2017. Picked up from their offices in St Lucia and driven to the beach (10 mins approx) and then climbed on board a small boat that can accommodate 10 guests. There was...More

Thank ianandaby
rixx, General Manager at St Lucia Tours & Charters, responded to this reviewResponded 1 September 2017

Dear Ian, thanks very much for taking the time to give us a very good review. I will definitely try to make sure there is more decent communication between the 2 offices, we do run into some trouble in August as it is our most...More

Reviewed 21 August 2017 via mobile

I must say the service was great. After canceling the first day (due to weather) the team were so fantastic at phoning, following up and ensuring they could help us to get into the following day. Even called to ensure I made it onto the...More

1  Thank Rob K
rixx, General Manager at St Lucia Tours & Charters, responded to this reviewResponded 27 August 2017

Dear Rob, thanks so much for taking the time to give us a review - we really appreciate it - hope to see you back again

Reviewed 10 August 2017

We did the 2h boat trip on the river. Lots of hippos, some crocs. Some birds (eagle, herron, kingfisher). The river is wide and fairly straight. The hippos were just floating around in the water, not much happening. So it got quite boring after a...More

Thank RBR-66
rixx, General Manager at St Lucia Tours & Charters, responded to this reviewResponded 27 August 2017

Dear RBR - thanks for taking the time to give us a good review on our boat cruises - we always try our best to make sure our customers depart with some more knowledge and also some good photographs - hope to see you back...More

Reviewed 6 August 2017 via mobile

What fantastic staff at Advantage Cruisers. We had a school group who were delayed exiting their camp at Hluhluwe due to an elephant obstructing the road yesterday. We informed the office about the delay & they made a plan for us! Moving the boat to...More

1  Thank Tiashnee
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Questions & Answers
jolee4
28 September 2016|
AnswerShow all 2 answers
Response from rixx | Property representative |
Dear Jolee, yes, we operate in St Lucia South Africa, and our whale watching season is from 1 June till 1 December annually - in this period of time, if you go out with us, and you have NOT seen a whale after 2hours on the... More
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