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Go Shark Diving

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Postnet Suite 1024 Private Bag X2, Cape Town Central 7435, South Africa
+27 71 684 7136
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Thieves

Booked a shark trip with these criminals; all very helpful when enquiring about the trip but they... read more

Reviewed 3 weeks ago
Paul A
Big 7 trip

Booked through Sharkquest. These people are criminals. They don't care if you enjoy your trip... read more

Reviewed 1 October 2017
wood5555
,
Port Williams, Canada
via mobile
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Overview
  • Excellent2%
  • Very good4%
  • Average5%
  • Poor0%
  • Terrible89%
3 weeks ago
“Thieves”
1 Oct 2017
“Big 7 trip”
LOCATION
Postnet Suite 1024 Private Bag X2, Cape Town Central 7435, South Africa
CONTACT
+27 71 684 7136
Write a ReviewReviews (108)
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1 - 10 of 93 reviews

Reviewed 3 weeks ago

Booked a shark trip with these criminals; all very helpful when enquiring about the trip but they then took more than the cost of the trip three times from my credit card, didn't respond to my emails and the phone number on their site is...More

Thank Paul A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2017 via mobile

Booked through Sharkquest. These people are criminals. They don't care if you enjoy your trip, they cancelled portions of the trip unnecessarily (they claimed it was high winds, the water was calm) and didn't issue any refunds as promised. We had to double pay for...More

2  Thank wood5555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2017 via mobile

Cancel and then promise a refund. Liars and scum. You give people a bad reputation when so many are fantastic at their jobs. Karma will get you!! Hope you can sleep at night.

3  Thank Rachel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 19 June 2017

DO NOT USE!!! I stupidly did not check Tripadvisor before booking this trip for our honeymoon in South Africa. We were told that due to weather the boat would not be able to go out, the weather was pretty bad so therefore we believed them....More

3  Thank Craig P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2017 via mobile

So I booked a shark cage dive through a company in Cape Town called #sharkquests The dive couldn't happen due to no shark activity. I told them I didn't know when I would be able to go again and requested a refund. I said that...More

2  Thank Sanchia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2017

do not pay until you're on the boat! A common scam is to take full payment then cancel "due to conditions" and never pay the refund. This happened to us and has been reported by others.

1  Thank flamingo832
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2017

I booked a shark dive in April last year for my trip to Cape Town on December 21st. They cancelled on me the day before blaming bad weather. Ever since then I have been trying to get the money that I paid refunded but they...More

2  Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2016 via mobile

Be aware: it's not a diving company, but a third party agency in Capetown which books for Shark Lady in Gansbaai. They can't know the time of the diving until the night before the reserved date. On SharkLady, they told we should have booked directly....More

1  Thank RRod003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2016 via mobile

Booked with company and day before the activity , bad weather cancelled trip , promised refund no refund despite numerous emails , phone calls ! Shocking customer care and after sales considering it's a once in life time opportunity to travel to south Africa and...More

2  Thank audreyvdnoort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2016 via mobile

Hi never NEVER use this company they have ripped us off for more then 30,000 rand and they will make your holiday not one of the worst but the WORST Paul is not a person to trust the only thing that we can say nice...More

1  Thank Bruce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
Sinfathisar
10 May 2016|
AnswerShow all 3 answers
Response from Steph8824 | Reviewed this property |
I suggest putting in a dispute in with your bank with the credit card you used.
2
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