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El Refugio Spa Garden

Certificate of Excellence
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Address: Camino Real - Barrio San Vicente, Banos, Ecuador
Phone Number:
+593 3-274-0482
Website
Today
07:00 - 20:00
Open now
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Hours:
Sun - Sat 07:00 - 20:00
Recommended length of visit: 1-2 hours
Description:

We are an Ecological Spa that offers alternative therapies. We treat you as...

We are an Ecological Spa that offers alternative therapies. We treat you as a whole person: mind, body and spirit in a space of 80 thousand meters of fruit orchards, flower gardens and ecological trails that pass between plants, flowers, natural springs, pure air, contact with mother nature and warm reception from the staff

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TripAdvisor Reviewer Highlights

Read all 280 reviews
Visitor rating
  • 55
    Excellent
  • 18
    Very good
  • 4
    Average
  • 4
    Poor
  • 0
    Terrible
Very relaxing and reasonably priced

I went for a 90 minute massage and the steam box. The massage was wonderful and I went back for a 2nd one during my month long stay. The steam box was interesting, but the shock... read more

5 of 5 bubblesReviewed 18 January 2017
Amy H
,
New York City, New York
via mobile
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280 Reviews from our TripAdvisor Community

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Showing 81: English reviews
New York City, New York
Level Contributor
16 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 18 January 2017 via mobile

I went for a 90 minute massage and the steam box. The massage was wonderful and I went back for a 2nd one during my month long stay. The steam box was interesting, but the shock of cold water was not what I expected I just wants to stay warm! But then had the massage and it helped loosen the... More 

Helpful?
Thank Amy H
ELREFUGIOSPA, Director de Relaciones con Clientes at El Refugio Spa Garden, responded to this review

Thanks for your positive comments. It’s great to hear you had such a good experience. Hope to see you again in the near future EL REFUGIO SPA GARDEN More 

Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 January 2017 via mobile

Relaxing but a little pricey. We had the place to ourselves for the morning. They bring you tea at the hot tub and you end with pineapple. Lovely views!

Helpful?
Thank Joy R
ELREFUGIOSPA, Propietario at El Refugio Spa Garden, responded to this review
Google Translation

Estimada, Gracias por su calificación, nos agrada saber que disfruto su vista al#ELREFUGIOSPA, nos esforzamos para que siempre el cliente... More 

London, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 2 January 2017 via mobile

If you're looking to restore some energy after much of the 'exploring' you'll be doing in Baños, make sure you visit 'El Refugio' Spa. The selection ranges from traditional treatments, to new & exciting ones (try their mud bath!). They're premises are beautiful and conveniently located away from noisier areas (the box steam treatment overlooks one of Baños beautiful silent... More 

Helpful?
Thank DiabloMorgan
ELREFUGIOSPA, Director de Relaciones con Clientes at El Refugio Spa Garden, responded to this review

Thanks for your positive comments. It’s great to hear you had such a good experience. Hope to see you again in the near future More 

Cape Coral, Florida
Level Contributor
320 reviews
106 attraction reviews
common_n_attraction_reviews_1bd8 76 helpful votes
2 of 5 bubbles Reviewed 9 December 2016

The massage was very average. The Therapist did not connect, and although I speak Spanish very well, was very quiet. She did an OK massage... I have had over 500 massages, and this was not the worse, but definitely not very well done. The massage bed was very small, not not very comfortable.

Helpful?
Thank diver34118
ELREFUGIOSPA, Director de Relaciones con Clientes at El Refugio Spa Garden, responded to this review

I am really sorry you did not enjoy the massage, but thank you for your nice words about EL REFUGIO SPA GARDEN, We just forwarded your suggestion to our Management. I send you my best regards. More 

Chicago, Illinois
Level Contributor
5 reviews
4 of 5 bubbles Reviewed 27 November 2016 via mobile

We did the pools, the mud treatment and the ear cleaning. The pool were nice and clean. Luckily, it wasn't busy when we went so we had the whole place to ourselves. The mud treatment was interesting. We thought we were supposed to bathe in mud. In fact, they just bring you a bowl of hot mud for you to... More 

Helpful?
Thank Keiko A
ELREFUGIOSPA, Director de Relaciones con Clientes at El Refugio Spa Garden, responded to this review

Thanks for your positive comments, it’s great to hear you had such a good stay en EL REFUGIO SPA GARDEN . I send you my best regards. More 

Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 November 2016 via mobile

The prices are extremely reasonable. The staff was lovely and took care, of our needs. I celebrated my birthday there and I received a free service. The ladies even sang for me. They were lovely. We tried the steam box treatment, facials, foot massage, and warm stone body massage, which was superb. The views are amazing!!! Highly recommended.

Helpful?
Thank Laura B
ELREFUGIOSPA, Director de Relaciones con Clientes at El Refugio Spa Garden, responded to this review

Thank you for sharing your photos, we like to know that I enjoy your sight to #ELREFUGIOSPA, we strive so that the customer is always satisfied, we hope to visit us again soon. More 

Puyallup, Washington
Level Contributor
35 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 11 October 2016 via mobile

I went with some folks I met while traveling in Banos to do the baños deal cajones. I don't like heat or saunas, but this is actually something I plan on doing again. The entire experience takes about an hour. The staff was wonderful and the facilities were great (including the bathrooms which over look the canyon and river). The... More 

Helpful?
Thank Cortneyse14
ELREFUGIOSPA, Director de Relaciones con Clientes at El Refugio Spa Garden, responded to this review

Thanks for your positive comments, it’s great to hear you had such a good stay en EL REFUGIO SPA GARDEN . I send you my best regards. More 

Seattle
Level Contributor
197 reviews
57 attraction reviews
common_n_attraction_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed 5 October 2016 via mobile

Girlfriend and I were looking forward to a spa treatment. This place is out if town ($2 taxi). The grounds are gorgeous and filled w trees and flowers. Spa prices are way too expensive (similar to usa). $40 for exfoliation. $30 for 45 min massage. Place was clean, staff professional. My massage even included hot stones at the end. Afterwards,... More 

Helpful?
Thank MeaningfulTrip
ELREFUGIOSPA, Director de Relaciones con Clientes at El Refugio Spa Garden, responded to this review

Thanks for your positive comments, it’s great to hear you had such a good stay en EL REFUGIO SPA GARDEN . I send you my best regards. More 

Guayaquil, Ecuador
Level Contributor
30 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 20 September 2016

We went with my wife who of course loves this type of places. The sevice was excellent and the people working there always was in great mood helping us relax and have a good treatment. Very quite place away from town with a excellent view of river pastaza this place has gardens and trils for you to walk and replax... More 

Helpful?
Thank Ricardo N
ELREFUGIOSPA, Director de Recepción at El Refugio Spa Garden, responded to this review

Thanks for your positive comments, it’s great to hear you had such a good stay en EL REFUGIO SPA GARDEN . I send you my best regards. More 

Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 August 2016 via mobile

The spa is awesome. This is the best spa experience I've had. Definately worth going to. Prices are very affordable.

Helpful?
Thank destinationchaser
ELREFUGIOSPA, Director de Relaciones con Clientes at El Refugio Spa Garden, responded to this review

Thanks for your positive comments, it’s great to hear you had such a good stay en EL REFUGIO SPA GARDEN . I send you my best regards. More 

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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