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Artisan Wine Tours
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Traveller Overview
  • Excellent65%
  • Very good0%
  • Average0%
  • Poor0%
  • Terrible35%
24 Oct 2012
6 Aug 2012
Artisan Wine Tours has received a Certificate of Excellence from the CEO of Trip Advisor for outstanding service. We have also been voted the best touring company in the Sonoma Valley by the San Francisco Chronicle's online website SFGate. A...more
Napa, CA
+1 707-539-6889
Reviews (14)
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1 - 10 of 14 reviews
Reviewed 25 October 2012

After several phone calls and emails with Lin last week regarding a mid-November, 8 hour plus dinner tour, I was informed via a brief email that Artisan is now out of business. We were a repeat customer and really looking forward to another lovely day...More

2  Thank MinkySaintJoseph_MO
Reviewed 6 August 2012

I previously reviewed Lin for our trip to Sonoma in 4/12 and we loved every minute of the experience. At the end of the trip, we verbally committed to working with him again on a trip to Napa in 7/12. We were in frequent email...More

3  Thank ChiT0wnF00die
LinNapaValley, Owner at Artisan Wine Tours, responded to this reviewResponded 7 October 2012

It is ironic that I just noticed this review following receipt of a letter from the CEO of Trip Advisor awarding us a Certificate of Excellence. In this specific case, we regret any inconvenience placed on this customer and at the time we felt that...More

Reviewed 17 May 2012

Lin Durling you are a treasure! Our day touring three wineries in Napa was so much fun. Working with Lin we developed our own tour of the wineries we wanted to visit. His attention to detail and knowledge was demonstrated not only in his hotel...More

Thank nlwalshfamily
Reviewed 3 April 2012

My husband and I spent 2 days with Lin this March exploring the Dry Creek and Russian River Valleys. We had never been to Sonoma before, and wanted both a safe way to travel the wine roads, and a guide to help us find great...More

Thank ChiT0wnF00die
Reviewed 28 November 2011

Personalized, professional service and great company. We used Lin Durling for our tours in Napa during our 5 year anniversary trip and he made sure to make everything perfect! He knows a lot about wine and the area, so if you tell him what you...More

Thank Melissa C
Reviewed 8 November 2011

I have never written a review in my life but felt I should make others aware about this company. We had scheduled a private wine tour with Lin Durling, Owner of Artisan Wine Tours. We had a great tour planned and were eagerly awaiting his...More

2  Thank sandy s
Reviewed 30 October 2011

We had made reservations weeks in advance for a winery tour of the Healdsburg area. We were assured although the owner was a one driver company that if anything happened to him he had a back up. 20 minutes before he was due to arrive...More

2  Thank Dsmh7
Reviewed 4 September 2011

My wife and I recently visited Sonoma with Lin from Artisan wine tours, and had a wonderful experience. This was the second time we visited the Napa/Sonoma area, and after having Lin show us around Napa a couple of years ago we were excited to...More

Thank ebourassa
Reviewed 28 May 2011

   Artisan tours was a no show!!!     About an hour before owner operator Lin  Durling was to pick us up for the first of two days touring, he left a  message that he was "getting a touch of the flu bug."    Lin Durling thereafter...More

3  Thank Wlonadier
Reviewed 30 March 2011

Lin Durling was a wonderful host to us for our day touring the Napa wineries. He spent a lot of time before the day helping us plan where to go (we ended up using all of his suggestions and it worked out fine). He was...More

Thank Anne B
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