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Review Highlights
Polaris Club is beautiful, but lacking some amenities

The United Polaris Club is quite large and beautiful. Complimentary buffet and restaurant dining... read more

Reviewed 4 February 2019
DoctorDeb
,
Fort Lauderdale, Florida
via mobile
FIRST IMPRESSION

I have been Star Alliance gold for a long time and when possible I like to hit the lounge before a... read more

Reviewed 2 February 2019
JayM869
,
Bealeton, Virginia
Read all 21 reviews
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Traveller Overview
  • Excellent28%
  • Very good35%
  • Average9%
  • Poor14%
  • Terrible14%
Travellers talk about
“slippers”(2 reviews)
“makeover”(2 reviews)
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SFO, Highway 101, International Terminal, Boarding Area G, Near Gate G-98, South San Francisco, CA 94128
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1 - 10 of 14 reviews
Reviewed 14 February 2019 via mobile

This Polaris lounge is larger than the one in Newark. I used the shower room and had a delicious sushi lunch. The service staff was extremely nice and they said I could do just about anything I wanted. Plenty of space to relax or work...More

Date of experience: February 2019
Thank 235danp
Reviewed 4 February 2019 via mobile

The United Polaris Club is quite large and beautiful. Complimentary buffet and restaurant dining along with a well stocked bar. Plenty of spaces to sit for various purposes. Showers and quite rooms are available as well. We utilized the club in Houston and found the...More

Date of experience: February 2019
Thank DoctorDeb
Reviewed 2 February 2019

I have been Star Alliance gold for a long time and when possible I like to hit the lounge before a flight - up until now it was ALWAYS United Club since I upgrade to business class I wanted to try out the "Polaris /...More

Date of experience: February 2019
Thank JayM869
Reviewed 23 December 2018 via mobile

This is the new lounge for United gold and above members. The old location has become the Polaris lounge but only for business or first class passengers or paid members. This one is next to gate 98 of sfo international lounge. While the lounge is...More

Date of experience: December 2018
Thank Hacksj
Reviewed 8 November 2018

The redone lounge is all it promises. The seated dining was excellent. Service was rapid and friendly. The food is tastefully done. The drinks were of high quality. For those wishing not to sit there is ample food for self service. There are both shower...More

Date of experience: November 2018
Thank waiake1
Reviewed 17 October 2018 via mobile

The lounge is nice, clean, and modern, but the service is dated. We sat in the restaurant section and it took 45 minutes for our order to be placed in the food delivered. There is a broad variety of food ample seating and plenty of...More

Date of experience: October 2018
Thank Marc_W_14
Reviewed 28 July 2018

Best place to go when waiting for your flight Excellent free food. Excellent free bar service. Always go in when waiting for my flight to leave. Disk people very nice...

Date of experience: July 2018
Thank dcs1755
Reviewed 24 May 2018 via mobile

The new SFO Polaris lounge lives up to all expectations. United has come through brilliantly. Spacious and inviting with top shelf champagne and cocktails. The food selection far surpasses the high bar set by the Amex centurion lounges. A fantastic success!

Date of experience: May 2018
Thank BerkeleyTravelAddict
Reviewed 6 January 2018

We enjoyed this lounge prior to boarding our flight to Singapore. This is a relaxing albeit, a little crowded lounge depending on the time of day. Upon checking in, one needs to either use the elevator or stairs to go down one level. Many food...More

Date of experience: December 2017
Thank Jay A
Reviewed 30 October 2017

We went to enter the United Club at the International Terminal and discovered it was closed until 2018 while undergoing a makeover to become a United Polaris Club. A sign directed members back to clubs in other terminals. Those flying Business Class or above were...More

Date of experience: October 2017
1  Thank Rumples
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