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Ara Spa at Ameristar

111 Richman Street, Black Hawk, CO
+1 720-946-4300
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Review Highlights
Spa weekend epic fail

Disappointed, is all I can say about how I feel after my 80 min message. The facility is... read more

Reviewed 6 days ago
Michael R
,
Cliffside Park, New Jersey
via mobile
Amazing Experience

I am local and visit Ara Spa on a monthly basis. LOVE it. Great atmosphere, exceptional service... read more

Reviewed 28 March 2017
clester80422
,
Black Hawk, Colorado
Read all 19 reviews
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Overview
  • Excellent80%
  • Very good10%
  • Average0%
  • Poor5%
  • Terrible5%
6 days ago
“Spa weekend epic fail”
27 Mar 2017
“Amazing Experience”
LOCATION
111 Richman Street, Black Hawk, CO
CONTACT
Website
+1 720-946-4300
Write a ReviewReviews (19)
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1 - 10 of 19 reviews

Reviewed 6 days ago via mobile

Disappointed, is all I can say about how I feel after my 80 min message. The facility is beautiful and had lots of time to take a sauna and use the hot tube. The problem didn’t start till I was greeted by my therapist, she...More

Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PNKinc, Guest Relations Manager at Ara Spa at Ameristar, responded to this reviewResponded 4 days ago

Hi Michael, Thank you for providing us with input regarding your last spa treatment. We always encourage our guests to provide therapists with preferences and feedback during the treatment, so as to ensure we are adequately addressing your comfort needs throughout your time with us....More

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Reviewed 28 March 2017

I am local and visit Ara Spa on a monthly basis. LOVE it. Great atmosphere, exceptional service. Local discount. The only suggestion I'd have is that they separate the women & mens waiting room. The locker rooms/hot tubs/etc are separate but the waiting room is...More

1  Thank clester80422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie D, Guest Relations Manager at Ara Spa at Ameristar, responded to this reviewResponded 4 April 2017

Good afternoon - Thank you again for your recent review. We really do love hearing from guests who love to see us at ara Spa. We sincerely appreciate your feedback, and we look forward to seeing you again soon. Kind Regards, Ameristar Black Hawk.

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Reviewed 21 February 2017

Arriving early by 30 minutes allows you to fill out their intake form and get changed in the locker room without rushing. New patrons receive a personal walk-through of the spa floor plan; these details are helpful later. There is a women's side and a...More

Thank R and L B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie D, Guest Relations Manager at Ara Spa at Ameristar, responded to this reviewResponded 24 February 2017

Good afternoon - Thank you for choosing to relax with us at ara Spa. We're thrilled to hear you had such a wonderful experience with us. Good choice with the seasonal Soak and Scrub! We sincerely appreciate your feedback, and we hope to see you...More

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Reviewed 30 January 2017 via mobile

Got this for my daughter and she was in heaven. Loved it and so relaxing. There were two of us and should be family not friends.

Thank BeverlyB638
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie D, Guest Relations Manager at Ara Spa at Ameristar, responded to this reviewResponded 1 February 2017

Good afternoon - Thank you for choosing to visit us at ara Spa. We're thrilled to see you and your daughter had an overall enjoyable experience. We sincerely appreciate your feedback, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.

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Reviewed 18 November 2016

My husband and I were celebrating our Anniversary with a 5 night stay at Ameristar and booked a massage for our last day in Black Hawk. Every time we visit Ameristar, a highlight is the Ara Spa. I requested Sheila, she had been my massage...More

Thank Virginia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie D, Guest Relations Manager at Ara Spa at Ameristar, responded to this reviewResponded 22 November 2016

Good afternoon - Thank you for taking the time to review your recent experience with us at ara Spa. We're thrilled to hear you both enjoyed the outstanding treatment you received from Sheila and Erin. We'll be sure to pass along your comments to them....More

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Reviewed 1 November 2016

We booked a couples massage at the ARA Spa. I had read reviews that the spa was dirty towards the end of the day, we arrived at 3:30 p.m. for a 4 p.m. massage. Both sides were clean and well maintained. The massage itself was...More

1  Thank ebeth79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie D, Guest Relations Manager at Ara Spa at Ameristar, responded to this reviewResponded 8 November 2016

Good evening - Thank you again for your kind words. We're thrilled to hear you enjoyed your relaxing experience at ara Spa, and we look forward to welcoming you back again soon. Kind Regards - Ameristar Black Hawk.

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Reviewed 3 September 2016

I visit the Ara Spa a couple of times a year and I am never disappointed. Even without a massage or service, a Day Pass is a great way to spend a few hours while my family and friends enjoy the casinos. The hot tub,...More

1  Thank Sakart V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie D, Guest Relations Manager at Ara Spa at Ameristar, responded to this reviewResponded 7 September 2016

Good evening - thank you for choosing to relax with us at ara Spa. We love hearing that you choose to spend time with us when you visit, and we're thrilled that you enjoy the wonderful facilities and even better team members and massage therapists....More

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Reviewed 25 May 2016 via mobile

I really needed a massage. A sauna and a relaxing time. Great atmosphere and wonderful stone massage. Enjoyed thoroughly

1  Thank BeverlyB638
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie D, Guest Relations Manager at Ara Spa at Ameristar, responded to this reviewResponded 25 May 2016

Thanks so much for taking the time to review your experience at ara spa. We're so glad to hear you enjoyed the great atmosphere and wonderful massage, and we hope to see you again soon.

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Reviewed 22 May 2016

Of all the spa experiences I have had, this one is among the best. The staff was friendly and very helpful, reassuring me that they were there to help with anything from locker combination help to showing me around. I was given a nice pair...More

2  Thank Marianne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie D, Guest Relations Manager at Ara Spa at Ameristar, responded to this reviewResponded 24 May 2016

Thanks so much for the glowing review! We're so glad you had a great experience at ara spa with the great environment and massage. We can't wait to see you again soon!

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Reviewed 13 May 2015

Visited Ameristar in Blackhawk over Mother's day weekend, called the spa in advance to book massages for myself, my Mother and my Aunt. At the time they only had two massage appointments available for the Saturday before, both at 5:30. Explained it was a girl...More

Thank MzRotn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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