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Vail Mountain Resort

2,215 Reviews
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Vail Mountain Resort

2,215 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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Top of Gondola One, Vail, CO 81658
Get to know the area
Listen to a Tour Guide While you Drive between Vail & Denver
Cultural Tours

Listen to a Tour Guide While you Drive between Vail & Denver

Use your smartphone &amp; vehicle's stereo to make your drive come alive!<br><br>Using GPS, our professional and fun tour guides will transform this beautiful drive into a sight-seeing, fact-finding, trivia-answering, family-friendly adventure!<br><br>Ideal for traveling between destinations, or as a one way tour.<br><br>Over 50 points of interest include things to see &amp; do, local animals, popular people, historical events &amp; more!<br><br>Don't just see the mountains, hear what they have to say!<br><br>Route.<br>I-70 b/w Golden &amp; Vail + Boulder to Golden and Breckenridge extensions. <br><br>Freedom.<br>Start anywhere along route &amp; travel in either direction. Take detours &amp; stop at attractions for as long as you like.<br><br>Hands Free. <br>Fun audio clips play automatically as you drive. Live GPS map. No data used during tour. <br><br>Easy to Use.<br>Download the app. Select the tour. Go!<br><br>Trivia Fun. <br>Each point of interest has a fun multiple choice trivia question. Keep score or just listen!<br><br>Inexpensive. <br>Only 1 tour booking needed per vehicle.
US$3.75 per adult
2,215Reviews20Q&A
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Marcelo H wrote a review 26 Jan
1 contribution
I bought the Epic pass online in Nov, 2020 for a Mar, 2021 trip for my daughter and me, paid the shipping cost and all other fees. After a month, I received via mail my daughter's pass, but not mine. Every email that I sent was answered the same way, it looks like a machine-generated response, but it's not. It says: "Don't worry, you can go to any ticket office in the morning to get your pass". If I wanted to pick my pass at the lifts, I wouldn't buy it 4 months in advance. In addition, if you call Vail Resort, the automated system will tell you right away that if your pass wasn't delivered, you pick it up at the ticket office. There is not even an option to talk to someone about it. When I finally got a call back, the person told me that they have a lot of delivery issues, that I should pick my pass up at the ticket office - very helpful. Long story-story short, don't buy it online.
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Date of experience: November 2020
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flechasport99 wrote a review 26 Jan
Bronx, New York43 contributions15 helpful votes
This was our third time out west and it didn’t disappoint. This mountain is endless, trails are huge and at one point we got lost in the back bowls but couldn’t complaint. I would definitely come back again to this mountain hopefully after Covid ends. Hate wearing that mask every where. Other than that I would recommend it.
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Date of experience: January 2021
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Dave B wrote a review 20 Jan
5 contributions3 helpful votes
Despite the obvious lie that Vail resorts would refund the Epic pass if certain criteria were met I bought a pass for 20-21. In December it was obvious that all the resorts I wanted to ski were already full with reservations. Epic opened a very small window from around December 3-7th saying that if you could not make a reservation at a resort you could apply for a refund. I submitted my claim showing that I could not ski at Stevens Pass Saturday December 12th. I followed all their rules and as of January 20th they will not refund my pass! Saying I did not have a qualifying reason. The current CEO needs to be fired! Very disappointed with the Epic pass. Thanks Ikon I am your customer for life.
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Date of experience: December 2020
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kjuric wrote a review 20 Jan
MA2 contributions
We have enjoyed skiing the Vail resorts for over 30 years. As with everyone else who bought a pass this year we were forced to purchase "pass insurance". Travel from Massachusetts to CO requires a quarentine on return. Unfortunately hospitals are at capacity and can not afford to have staff out for additional time. My husband(anesthesiologist) sent documentation from his hospital stating the requirement for staff to limit personal travel. He received a lovely form letter that in addition to a bunch of other nonsense stated "Epic Coverage also does not provide refunds for apprehension or inconvenience related to COVID-19." I'll be sure to let the next patient I'm speaking with who is suffering from ongoing shortness of breath etc that COVID-19 is merely an inconvenience and nothing to be apprehensive about. The final straw in the insurance scam. I initially submitted a claim under travel restriction but suffered a torn retina before providing my documentation. I submitted the note from my physician stating I was restricted from exercise and air travel for 4-6 weeks. I got the same form letter as my husband. No one even bothered to read what I submitted. It's obvious Vail is concerned with only it's bottom line and is unconcerned with it's loyal ridership. ICON here we come
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Date of experience: January 2021
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Stuart P wrote a review 9 Jan
Washington DC, District of Columbia70 contributions14 helpful votes
+1
We stayed at the Tivoli Lodge and skied 3 out of 5 days in Vail. We booked everything online prior to our trip and did not buy the epic pass. Based on some review we read, it was clear that calling customer service to do anything would be a frustrating experience. So we didn’t have any experience with the call center. In person, the staff at the ticket window ( had to add a day to our ticket cards) lifts, ski school, and dining facilities was great. A totally different experience than what you are reading about epic pass refund or customer service issues. The people that work on the mountain are fantastic. The skiing is some of the best in the country. The village was so charming and all of our dining experiences were perfect. Reservations are required for dinners and a safe play for lunches as well but you can still find walk in first come first server lunches at most all village restaurants. Here is our list of awesome places to eat: Fall Line Mountain Standard Bol ( we ate at table then bowled) El Segundo Up The Creek The little Diner (lions head) The Big Bear Bistro Vendettas Pizza Everything closes at 10, totally fine after a long day of skiing. 💤 Highly recommend the Tivoli Lodge, great access to Riva Bahn Lift and Gondola 1 for quick morning mountain and bowl access. Awesome staff! Lift lines were minimal, we went the week after New Years which helped. Don’t need a car, most things are walking distance but transportation form Eagle is expensive. Best you will do is $120 each way plus tip if lucky. Book this ahead, we didn’t and almost had an issue getting to vail. Uber/ Lyft unavailable.
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Date of experience: January 2021
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