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Mike's Cigars

1030 Kane Concourse, Bay Harbor Islands, FL 33154-2107
+1 305-866-2277
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Groupon

Bought a sampler through Groupon cigars arrived not even one decent brand in the lot. The cigars... read more

Reviewed 23 April 2018
John M
via mobile
Bought a small sampler pack of cigars

Awful customer service. Cigars were supposed to be packed in a gold gift box. Box wasn't shipped... read more

Reviewed 27 December 2017
salutefamily
,
New York City, New York
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Overview
  • Excellent61%
  • Very good6%
  • Average3%
  • Poor3%
  • Terrible27%
22 Apr 2018
“Groupon”
27 Dec 2017
“Bought a small sampler pack of cigars”
Closes in 15 min
Hours
Hours Today: 8:00 AM - 11:00 PM
LOCATION
1030 Kane Concourse, Bay Harbor Islands, FL 33154-2107
CONTACT
Website
+1 305-866-2277
Write a ReviewReviews (29)
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1 - 10 of 23 reviews

Reviewed 23 April 2018 via mobile

Bought a sampler through Groupon cigars arrived not even one decent brand in the lot. The cigars were no better then twigs unsmokeable guess this what you get thru Groupon and mikes cigars.More

Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KimFromMikes, General Manager at Mike's Cigars, responded to this reviewResponded 24 April 2018

Hi John, Thank you for your feedback. We offer a wide variety of cigars at Mike's Cigars, from introductory cigars that we offer on Groupon, to the premium cigars geared towards the more sophisticated palette. Our Groupon listings not only feature a photo that displays...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2017

Awful customer service. Cigars were supposed to be packed in a gold gift box. Box wasn't shipped. Found out that I would have had to pay extra for said box. Bait and switch all day!More

Thank salutefamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KimFromMikes, Manager at Mike's Cigars, responded to this reviewResponded 28 December 2017

Hi Salute Family, Thank you for purchasing our Black Friday Cigar Special from Groupon. The gold box in the image is part of the scene setting, and is not on the list of included items which are clearly listed on the Groupon page as follows:...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2017

I purchased Cigars via groupon and had difficulty redeeming them. I emailed Mike's and they gave me different suggestions on what to do. When I finally was able to get my code fixed through groupon, I emailed Mike's immediately and they were on top of...More

Thank katiela34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KimFromMikes, Manager at Mike's Cigars, responded to this reviewResponded 27 December 2017

Hi Katie, Thank you for your kind review! We are glad we were able to assist you with your order, and we look forward to assisting you in the future.

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Reviewed 5 May 2017

Buyer be forewarned! Cigar orders and other products they bait and switch. Their customer service is shameful as they do not treat customers with respect and they deceive them with trickery. Also, their cigars have something wrong with them...not just dry, but also have a...More

Thank William A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KimFromMikes, Customer Service at Mike's Cigars, responded to this reviewResponded 26 May 2017

Hi William, I am so sorry to hear your report on your experience! In fact, I checked with another member of our team and she recognized you from your profile picture and was surprised to hear about your review as she remembered you from your...More

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Reviewed 18 October 2016

Mikes has a large walk-in humidor where you can buy your cigars. Then enjoy them in the large expansive lounge. WeI was there with my wife who also smokes cigars. It features a big bar and very comfortable leather chairs and couches. This is what...More

Thank Modris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KimFromMikes, Guest Relations Manager at Mike's Cigars, responded to this reviewResponded 26 May 2017

Hi Modris, Thanks for your review, and for visiting our lounge. We are glad to hear you enjoyed yourself, and we look forward to seeing you here again! - Kim

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Reviewed 29 July 2016

I went to Mike's last summer for the first time after friends told me the cigar prices were good and the lounge interesting. I am a physician. My friends got free lighters, samples and perks. I came with a friend who is quite tall and...More

1  Thank gotan6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2015 via mobile

My friend, Mike moved to Miami and invited me to come have a cigar at what he described as a unique cigar lounge , Mike's Cigars. When I walked in I was greeted and made to feel very welcome. The lounge is large and well...More

Thank djsays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2015

I ordered Romeo y Julieta Primer Lote 770 Cigar box of 5 from Mike's Cigars and happy with my choice. Their products are reasonable to smoke and shipped on time.

Thank georgiamoore425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2015

I generally used to smoke Perdomo Habano, but I like to smoke different cigars too. Therefore, I eventually visited mike cigar store for a sampler. Thanks to MikesCigars for cigars rich in quality and taste.

1  Thank Saniabaker425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2015

I have been a mail order customer of Mike's Cigars for many years. After dinner at the Palm I had wanted to enjoy a good cigar that I had brought with me on our first trip to Miami, a cigar that I had mail ordered...More

1  Thank William P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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