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107690 Overseas Hwy, Key Largo, FL 33037-3101
+1 305-453-5007
Review Highlights
Bad news avoid them

On our family vacation, I made the mistake of paying cash for a one week boat rental (big discount... read more

Reviewed 3 May 2017
Michael M
Worst Customer Service Ever

This was my second time renting from Pontunes. This first time was about a year ago and everything... read more

Reviewed 17 April 2016
Homestead, Florida
Read all 31 reviews
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  • Excellent34%
  • Very good16%
  • Average9%
  • Poor9%
  • Terrible32%
3 May 2017
“Bad news avoid them”
16 Apr 2016
“Worst Customer Service Ever”
Closed Now
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Hours Today: 9:00 AM - 6:00 PM
107690 Overseas Hwy, Key Largo, FL 33037-3101
+1 305-453-5007
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Reviews (31)
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1 - 10 of 31 reviews

Reviewed 3 May 2017

On our family vacation, I made the mistake of paying cash for a one week boat rental (big discount for cash). Boat was worn. Promised equipment was not available.Motor broke down 5 miles out. On day three, I had a medical emergency. Pontunes took their...More

Thank Michael M
Reviewed 17 April 2016

This was my second time renting from Pontunes. This first time was about a year ago and everything was great then, but the second time was horrible. It all started when we went to return the boat. There was a Hispanic lady who was extremely...More

Thank flipflop258
Reviewed 13 May 2015

Ignore all the negative reviews on Pontunes!!!!!. This is now Sanddollars and the folks here were amazing. On very short notice they were able to help me with a half day rental on a well maintained and fresh Bennington 20ft pontoon. The equipment was all...More

1  Thank TN-Squire-in-ATL
Reviewed 8 February 2015

I recently did a several day boat rental from Pontoons. The staff was young, but knowledgeable and courteous. Got a good briefing from a kid with an old testament name. Boat was all deck and couches and perfect for too much food and gear. Made...More

2  Thank Ron M
Reviewed 14 September 2014

My family rented a deck boat in Sept. 2014. The boat was in average to below average condition with tears in virutually every seat and multiple in some. The boat wasn't cleaned prior to renting to us and even had the food left in 1...More

10  Thank TCD1991
Reviewed 30 August 2014

They overcharged for my boat rental. Charged a $500 refundable deposit which they never refunded. Guy at the desk told me their merchant machine doesn't print out refund receipts. Then they called me three hours later to tell me they were charging another $30 on...More

11  Thank Dan W
Reviewed 30 June 2014

Very happy to find a boat for rent in Key Largo on short notice. The staff is courteous and the pontoon is a great boat for a sunny day in the Keys. We will definitely be back! :)

Thank Lynda P
Reviewed 22 March 2014

We rented a 26' deck boat for the week for Spring Break. The price was reasonable, and after I made the reservation, I read the disparaging reviews and was a little worried. I was uncomfortable having to pay the full $1,400 rental amount in advance...More

1  Thank SS_Daddio
Reviewed 24 February 2014

We rented twice from PonTunes during Christmas 2013. A first small outing in the mangrove with a pontoon boat, and a second outing with a fast boat to the Christ of the Deep to go SCUBA and snorkel. The staff was very nice and helpful...More

2  Thank johnenvacances10
Reviewed 16 February 2014

Ok, wanted to rent a pontoon boat for a group of 8. The reservation process was easy, the staff as more than helpful (albeit sloooow), and the boat I requested ( a pontoon) to rent was available. The only negative thing I have to say...More

Thank Frank M
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