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Gray Line Miami Day Tours

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Address: 301 North Biscayne Boulevard, Miami, FL
Phone Number:
+1 800-336-8233
Book In Advance
More Info
and up
Miami Everglades Airboat Adventure with Transport
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Key West Day Trip
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Miami Everglades Airboat Adventure with Biscayne Bay Cruise

TripAdvisor Reviewer Highlights

Read all 45 reviews
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    Very good
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Day trip

We took the gray line travels day trip to key west from Fort Lauderdale.. we actually booked only the round trip transport without any activities.. in our bus the tour guide... read more

4 of 5 bubblesReviewed 7 December 2016
prasad p
via mobile
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45 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Level Contributor
217 reviews
117 attraction reviews
common_n_attraction_reviews_1bd8 91 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago

It was a shocking experience. We were waiting for the bus 20 minutes before pick up time. The bus was a red bus and did not have the Grayline logo. The bus was parked just off the entrance way and we didn't realise that it was the bus. The driver never got off the bus and drove off when the... More 

Thank T5555
1 review
4 of 5 bubbles Reviewed 7 December 2016 via mobile

We took the gray line travels day trip to key west from Fort Lauderdale.. we actually booked only the round trip transport without any activities.. in our bus the tour guide briefed about the snorkeling tour.. so we took it.. I actually don't know swimming so I was provided a life vest.. it was cool to look inside the ocean... More 

Thank prasad p
North UK
Level Contributor
116 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
2 of 5 bubbles Reviewed 5 November 2016 via mobile

So first do we care who the drivers are voting for? Don't worry they will tell you! (Btw it's trump) So this was a ok trip overall but really you get picked up and drive through a few areas with a few things pointed out; of note they tell you very little that's interesting other than the value (that's worth... More 

1 Thank BettyBram
Salt Lake City, Utah
Level Contributor
15 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 21 October 2016

I tried emailing Gray Line and using their online contact form and never got an answer. Ended up having to call. So I called a month in advance to make my reservation. I'm glad I did, because when I called the day before and the morning of to confirm there was no answer, I left a message and no one... More 

Thank Myra K
Hartlepool, United Kingdom
1 review
4 of 5 bubbles Reviewed 17 October 2016

Our bus arrived right on time. From start to finish our guide Raymond was very courteous, informative and extremely helpful. The airboat ride was great. The only slight downside was that it was a very large airboat that we had to share with approx. 20 other people. Overall we were very leased with a tour. Thank you Raymond.

Thank johnwright2016
Montreal, Canada
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 17 August 2016 via mobile

A very nice tour of Miami beach, Corral gable, little havana, central Miami. Our guide J.P. Was outspoken and very funny. We saw magnificent houses and lots of shops. A nice way to see Miami's different faces.

1 Thank Thisabelle
Level Contributor
14 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 27 July 2016 via mobile

I was so excited for this trip to Key West, and it did not at all meet my expectations. When I booked the gray line tour, I assumed that I would be in a well-kept gray line bus, hearing from a knowledgeable tour guide on the trip down to Key West. Here is what happened: They did not pick up... More 

1 Thank Anura86
Miami Beach, Florida
2 reviews
4 of 5 bubbles Reviewed 7 May 2016

Great tour - airboat ride superb. But arranging the pickup with greyline was a bit difficult. Other than that, great experience

Thank jaffecropper
Auckland Region, New Zealand
2 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 16 April 2016

We were really looking forward to our Grayline city and everglades tour. Phoned Grayline within minutes of agreed pickup time passing to enquire where driver was. Advised that driver said we were a no show. Informed operator we had been standing at agreed pickup point for half an hour. Assumed could have been easily solved at that stage ( because... More 

2 Thank Whatipu
Green Bay, Wisconsin
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 18 February 2016

We paid for a Gray Line Tour Bus from Miami to Key West. Without any notice, we were handed off to a different tour group. The bus was not the quality of the Gray Line buses. Overhead lights didn't work. Inside bus temperatures were not well regulated. Seating was tight. No toilet on the bus. The only good thing I... More 

1 Thank Carol L

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?