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Review Highlights
Book An Appointment With April

I highly recommend, if you're going for a massage, to book April. It was a wonderful experience. I... read more

Reviewed 3 days ago
sleepysloth00
via mobile
Fabulous

Excellent Spa. I had a great facial with Tamara, I highly recommend her,and the facilities work... read more

Reviewed 5 days ago
God of G
via mobile
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Traveller Overview
  • Excellent79%
  • Very good13%
  • Average4%
  • Poor1%
  • Terrible3%
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“rain room”(36 reviews)
“steam room”(38 reviews)
“mineral pool”(26 reviews)
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Contact
4441 Collins Ave, Fontainebleau Miami Beach, Miami Beach, FL 33140-3227
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+1 305-674-4772
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1 - 10 of 396 reviews
Reviewed 3 days ago via mobile

I highly recommend, if you're going for a massage, to book April. It was a wonderful experience. I left feeling completely relaxed and pain free.

Date of experience: December 2018
Thank sleepysloth00
Reviewed 5 days ago via mobile

Excellent Spa. I had a great facial with Tamara, I highly recommend her,and the facilities work very good thanks for special day.

Date of experience: November 2018
Thank God of G
Reviewed 1 week ago via mobile

I’ve visited a few spas around the world and Lapis in Miami Beach is amazing. From the warm smile and friendly check in on Toni to the amazing magic hands of April with hot stones. Total relaxation! The snacks weren’t too bad either. 😉More

Date of experience: November 2018
Thank Explorer61622271788
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 1 week ago

Thank you for your review! It is inspiring to hear of our Team Members’ enthusiasm and exemplary service. We are delighted to hear you enjoyed a great time at Lapis and we look forward to welcoming you back again soon! Warmest Regards, Lapis Spa and...More

Reviewed 2 weeks ago

Expensive? Sure. However, as the saying goes, "you get what you pay for" and you absolutely do at Lapis Spa in the Fontainebleau. First off, it's housed in a glamorous hotel that doesn't let you forget its ties to old Hollywood. Frank Sinatra? Check. Dean...More

Date of experience: November 2018
1  Thank JNavarroPA
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 1 week ago

Dear J Navarro, Thank You for the kind words and five star review. We are lucky to have you join us! We look forward to your next visit to the Fontainebleau and to Lapis Spa and Salon! Warmest Regards, Lapis Spa and Salon Management |...More

Reviewed 2 weeks ago via mobile

Had a post holiday massage with April and it was amazing. She worked out the knots and I left feeling relaxed and refreshed!More

Date of experience: November 2018
1  Thank Scenic735831
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 1 week ago

We appreciate your wonderful review! We are happy you were able to experience Lapis firsthand. It is our mission to deliver a great level of service to all of our guests. We are delighted to hear you enjoyed your overall experience and look forward to...More

Reviewed 3 weeks ago via mobile

Patricia did a great facial today, she has really good hands. We did a microneedling facial. Didn’t hurt and the results were great!More

Date of experience: November 2018
Thank Joyfirl
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 1 week ago

Thank you for taking the time to post this great review! Our Team Members like Patricia aim to provide exceptional service and create memorable experiences. We are glad to see we accomplished this with your visit. We will happily pass along your kind words to...More

Reviewed 3 weeks ago

The only reason it gets 4 stars and not 5 is because they charge a hotel guest $50 to use the amazing water section of this SPA, which I think isn't hospitable at all. I can see them charging $20, not $50. If you book...More

Date of experience: October 2018
1  Thank DiamondD7
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 1 week ago

Thank you for taking the time to provide feedback regarding your recent experience at Lapis Spa. We are saddened to learn of the challenges you encountered and would appreciate the opportunity to speak with you directly. Our management team has attempted to reach out to...More

Reviewed 5 November 2018 via mobile

I have been to This spa at least 4times and have enjoyed it each time. This time I got Tina to do my massage and she was absolutely my favorite. She was so kind and the massage was phenomenal! Great Job!More

Date of experience: November 2018
Thank Liz C
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 5 November 2018

Dear Liz, Thank you for your loyalty to Lapis Spa at Fontainebleau. Please know that it was our pleasure to host you again. We are elated to hear our Team continues to provide exemplary service. We cannot wait to welcome you back! Warmest Regards, Lapis...More

Reviewed 29 October 2018

I have had a mild shoulder injury for past 18 months and been getting monthly massages to help with recovery. Went to Lapis Spa again while in Miami with some friends for an extended weekend, and had a massage with Shantell for ~50 minutes. Was...More

Date of experience: October 2018
Thank Trevor S
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 5 November 2018

Dear Trevor, Thank you for taking the time to post this great review! Our Team Members aim to provide exceptional service and create memorable experiences. We are glad to see we, specifically Shantell, accomplished this. We will happily pass along your kind words to the...More

Reviewed 25 October 2018 via mobile

I had a really relaxing time at Lapis Spa. My massage therapist was the best. She was very friendly and made the atmosphere calming and relaxing with her caring and friendly personality. Her name is Shantell Lugo. I highly recommend having her as your masseuse.More

Date of experience: October 2018
Thank Saher J
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 5 November 2018

Dear Saher, Thank you for your review! It is inspiring to hear of our Team Members’ exemplary service. We are delighted to hear you enjoyed a great time at Lapis and we look forward to welcoming you back again soon! Warmest Regards, Lapis Spa and...More

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Questions & Answers
Ask a question
Mcasti21
24 July 2018|
AnswerShow all 4 answers
Response from Tracey Everett P | Reviewed this property |
No, It's included in your Spa package, you get to utilize the Pool and the facility for the day
0
Votes
Go583309
17 November 2017|
AnswerShow all 4 answers
Response from Tracey Everett P | Reviewed this property |
I did it after my massage, you will want to hang around for a while afterwards
0
Votes
Workman31
14 March 2017|
AnswerShow all 2 answers
Response from Ernesto A | Reviewed this property |
No, they most be 18 or older and it doesn't matter if she goes with an older person.
1
Vote