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We were at Universal Studios January 10-14. We had a wonderful time in both parks and Harry Potter World was amazing. It was an uncrowded time. We got there at opening and stayed all day. My son rode Hagrid's Motorcycle Adventure a dozen times. My younger son rode the Hippogriff probably 2 dozen times. My husband (who isn't even a Harry Potter fan) loved the Forbidden Journey. We ate at both the 3 Broomsticks and Leaky Cauldron. Had fantastic service and food. Hot butterbeer is so delicious. The theming of Hogsmeade and Diagon Alley was absolutely incredible. It was breathtaking. The train was lots of fun - wish it was longer I felt so immersed. Our longest wait was for the interactive wands for our kids. It was worth every second we waited. Such a cool experience and I think my kids will remember it their entire lives. They then had lots of fun using the wands the rest of the trip. Each day in Diagon Alley, we noticed new things we hadn't seen before. We were so very sad to leave. It was an amazing experience. This was our first trip to Universal and we were so impressed with employees. They were so polite and helpful. They are obviously working hard for the parks to be fun - and also clean and safe to visit during a pandemic. We could not have been happier with our trip. …
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Date of experience: January 2021
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Just like a scene from the movie very realistic makes you feel like your in the moment huge HP fan very fun original cannot compare to anything
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Date of experience: January 2021
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This is hands down one of my favorite parks! There are great rides - Harry Potter and the Forbidden Journey and Hagrid's Magical Creatures Motorbike Adventure. For those who like the newer 3-D rides, I recommend the Forbidden Journey, and for those who prefer the speed of a roller coaster, I recommend Hagrid's. I would also recommend to getting to both as early as possible as wait times can be long - especially for Hagrid's. A magic wand is a must to experience all the "magic" in the park (also works in Diagon Alley).…
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Date of experience: January 2021
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Response from UOGuestServices, Guest Relations Manager at The Wizarding World of Harry Potter
Responded yesterday
Hi Christine, I love hearing how much you and your family enjoyed visiting our parks during your recent vacation! Thanks so much for taking the time to provide your tips for our future Guests, in order to maximize precious park time. We can't wait to see you again! -Meaghan
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It was very congested, and I did not feel protected. It was much more crowded than when I was here 7 years ago.
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Date of experience: January 2021
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Response from UOGuestServices, Guest Relations Manager at The Wizarding World of Harry Potter
Responded 2 days ago
Hi there, Thank you for your review. I am saddened to learn that you did not enjoy your visit. The health and safety of our Guests and Team Members is our #1 priority. I will definitely document your feedback and pass it along to the proper leadership teams. If you would like to discuss your visit further, please contact our Guest Services Department at 407-224-4233 or via email at GuestServices@universalorlando.com. I hope you choose us as your vacation destination again in the future. - Miki
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It really feels like you are in the movie at Hogwarts school. Hagrid's is a great ride and the Forbidden Journey was also very good.
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Date of experience: January 2021
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