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Mandara Spa at Loews Portofino Bay Hotel

5601 Universal Blvd, Loews Portofino Bay Hotel, Orlando, FL 32819-7880
+1 407-503-1244
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So nice we did it twice!

We have been to Mandara Spas before, so when I was looking for a good spot for a spa day during our... read more

Reviewed 16 April 2018
Laura L
,
Idaho Falls, United States
via mobile
Welcoming and Peaceful

While my treatments at Mandara Spa were stellar, my favorite part of the experience was the people... read more

Reviewed 9 April 2018
McLeods O
Read all 77 reviews
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Discover Mandara Spa at Loews Portofino Bay Hotel at Universal Orlando®, a 13,000 square foot sanctuary located by the Piazza Ponte between the Beach and Villa pool. Rooted in the Balinese tradition for the healing arts and combining this rich knowledge and spirit of generosity with European techniques, Mandara’s spa therapies offer each guest luxuriously-healing experiences: signature massages, award-winning facials, indulgent body treatments, the latest in hair, nail care, and waxing. Retreat in a haven that harbors 14 treatment rooms, co-ed lounge, co-ed hydropool, separate men's and women's sauna and steam rooms, a full-service salon, and Fitness Center. Let us send you to a place where calm and serenity exist every moment.
  • Excellent43%
  • Very good18%
  • Average12%
  • Poor7%
  • Terrible20%
4 Nov 2017
“Fantastic staff, luxurious but expensive”
17 Aug 2017
“Fantastic Massages At Least”
Open Now
Hours
Hours Today: 8:00 AM - 8:00 PM
LOCATION
5601 Universal Blvd, Loews Portofino Bay Hotel, Orlando, FL 32819-7880
Florida Centre
CONTACT
Website
+1 407-503-1244
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1 - 10 of 73 reviews

Reviewed 16 April 2018 via mobile

We have been to Mandara Spas before, so when I was looking for a good spot for a spa day during our Disney Vacation, this was an easy choice. I booked massages and facials for both of us. They were go good, we scheduled a...More

Thank Laura L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2018

While my treatments at Mandara Spa were stellar, my favorite part of the experience was the people. Beginning with awesome Awestyn at the front desk, a scrub with Jasmine, a facial with Paula and nails by Jessica and Anna....each helped figure out just the treatments...More

Thank McLeods O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2018

I know that sounds over the top but so often I am disappointed and I have had pedicures all over the world. Jessica was very gentle and we chatted happily for the hour. What a gem. I think I will be booking in for some...More

Thank Kathy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 10 March 2018

I had a massage at the Mandara Spa while I was at Universal on vacation. Lovely service. I believe that Dolsie did the massage, which was very relaxing. Masaleo at the front desk was super friendly and helpful. Highly recommended.

2  Thank jojoperk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2018

My massage was great and I will definitely come back again to do another one. The staffs are so nice and helpful ESPECIALLY TIM AND DOLSIE ARE ALWAYS GREAT. Thank You soo much!More

Thank roco4994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brenda M, Manager at Mandara Spa at Loews Portofino Bay Hotel, responded to this reviewResponded 5 March 2018

Hello Roco4994, Thank you so much for taking the time to share your kind review! We are so happy to pass along your feedback to Tim and Dulce, this will absolutely make their day. We're glad to hear we delivered such a great experience and...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2018

I only had a manipedi but it was so relaxing the young lady who did it was so sweet and nice . for the life of me I cannot remember her name but she has her aniversary tattooed on her wrist . she paid attention...More

1  Thank marie p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brenda M, Manager at Mandara Spa at Loews Portofino Bay Hotel, responded to this reviewResponded 20 February 2018

Hi Marie, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mandara Spa at Loews Portofino Bay Hotel at Universal Orlando!...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2018

Amazing service. Professional and very attentive personal. They will make sure you are having the best experience.

Thank Kmariyka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2017

I have tried twice to reach out to spa management with no response. Portofino bay will not provide direct e-mail info. They told me that spa would be in touch momentarily 4 days ago. I followed up yesterday and still no response, Shellac manicure falling...More

Thank 600norac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2017 via mobile

After several days at the theme parks my feet needed some help! Booked into this spa since it was the only one in the Universal hotels area. Prices were impossible to find online (the treatment list was easy to find though), I had to call...More

1  Thank Anne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brenda M, Marketing Coordinator at Mandara Spa at Loews Portofino Bay Hotel, responded to this reviewResponded 8 November 2017

Hello Anne, Thank you so much for taking the time to share your Mandara Spa experience. Your email is much appreciated and clearly shows us that your escape with us was a memorable one. Your feedback gives us a great chance to celebrate with our...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2017

During our first anniversary-cation to Universal Orlando, I thought it would be nice for my husband and I to enjoy a relaxing couple's massage together. We had 6:30 PM appointments, which I now realize should have been made earlier (but we couldn't do because of...More

Thank Cynthia AJ D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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