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Serenity Spa

4114 Jan Cooley Dr, Sheraton Bay Point Resort, Panama City Beach, FL 32408-7421
+1 850-236-6028
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Review Highlights
Mother daughter Spa Trip

My daughter's and I enjoyed Serenity Spa. The staff are friendly and are very knowledgeable in... read more

Reviewed 1 week ago
sgruhn
via mobile
Successful Anniversary present for the wife

She loved the massage and salt scrub. Not so keen on lotus water but the mani pedi also efficient... read more

Reviewed 11 April 2017
DavidPCB
,
Panama City Beach, Florida
via mobile
Read all 25 reviews
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  • Overview
  • Reviews
  • Location
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Overview
  • Excellent60%
  • Very good16%
  • Average8%
  • Poor8%
  • Terrible8%
28 Jul 2016
“Couples message”
1 week ago
“Mother daughter Spa Trip”
Open Now
All hours
Hours Today: 07:00 - 19:00
Suggested Duration: 2-3 hours
LOCATION
4114 Jan Cooley Dr, Sheraton Bay Point Resort, Panama City Beach, FL 32408-7421
CONTACT
Website
+1 850-236-6028
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Reviews (25)
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1 - 10 of 25 reviews

Reviewed 1 week ago via mobile

My daughter's and I enjoyed Serenity Spa. The staff are friendly and are very knowledgeable in their fields. The spa itself is beautiful and relaxing. We will definitely be back!

Thank sgruhn
Charissa T, Guest Relations Manager at Serenity Spa, responded to this review

Thank you for sharing your Mother's Day with us! So glad you both enjoyed your visit to the newly renovated spa and hope you'll join us again soon.

Reviewed 11 April 2017 via mobile

She loved the massage and salt scrub. Not so keen on lotus water but the mani pedi also efficient. Overall successful gift for a hard to please woman.

1  Thank DavidPCB
Charissa T, Guest Relations Manager at Serenity Spa, responded to this review

So glad we could help and that she enjoyed your experience here at the spa!! Remember, we have a couple's massage too! Hope you are both able to join us again soon.

Reviewed 10 November 2016

This spa is tied for top spot. I understand they just recently updated the spa. They are located at Bay Point. I called and made a reservation a couple of days before I wanted to go. They were very good about explaining each service I...More

Thank Debbie B
Reviewed 7 August 2016 via mobile

Natalie and Christine were great. A wonderful massage. Thanks! Steam room, saunas and whirlpool are all great. Be sure to come early and stay late. Upcoming renovations will make it even more of a treasure.

Thank rossdmd
Charissa T, Guest Relations Manager at Serenity Spa, responded to this review

So glad you enjoyed your spa experience and thank you for sharing! We look forward to having you back soon!

Reviewed 29 July 2016 via mobile

My wife and I had a couples massage, she also had a facial. The staff was friendly and the service was very good. I wish the lady with drinks had come by more frequently to the men's lounge. The music had a to many breaks...More

Thank Jimmy B
Charissa T, Guest Relations Manager at Serenity Spa, responded to this review

Happy to hear that you enjoyed your experience. Those are some great ideas. I'll be sure to share them with your management team! Thank you for the feedback.

Reviewed 18 July 2016

I was so looking forward to a relaxing spa experience during our recent vacation, but was disappointed at this spa. The atmosphere was appropriately relaxing, but the quality of spa services (I had two, on different days) was substandard. I had some difficulty with scheduling...More

Thank 2395Deb
Charissa T, Guest Relations Manager at Serenity Spa, responded to this review

Please accept our apology for not meeting your expectations. I will share your feedback with our spa team.

Reviewed 24 December 2015 via mobile

One of my favorite places in PCB. Always excellent service. Sarah gave an excellent massage and made sure she took to To check preference sheet. Elina did a wonderful facial and waxed my brows perfectly. Olga takes great care of me every time In the...More

Thank Edwardjean26
Reviewed 6 May 2014

I have visited the spa here for many years but will not be returning after my most recent visit this past weekend. As usual, I booked my massage prior to our arrival, which also meant the date and who I spoke with to make the...More

12  Thank Melissa S
Reviewed 31 January 2014

My wife had a massage 2 weeks ago.This time she wanted just to use a spa for a day.The receptionist on the phone told her,that she had to get a service to be able to use a spa.My wife didn't mind,but the woman said,that they...More

9  Thank potekhina
Reviewed 21 October 2013

I've been here several times and really like it, but the past 2 years the spa attendant in the men's area has not been up to par. He was more interested in the TV than the clients. The masseuse was great. The facility was very...More

2  Thank John F
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Questions & AnswersAsk a question
lyvlyfnow
What are your rates?
26 January 2017|
Answer
Response from Charissa T | Property representative |
Hi. we have full menu of service available at different prices. I would say that a very general range of prices would be from $50 - $125. Check out our website for more info. Thanks so much!
1
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Johnny L
What is the total amount to get the full experience at the spa
24 March 2015|
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