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Water Tower Place

Certificate of Excellence
Magnificent Mile
As featured in 3 Days in Chicago
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Address: 835 N Michigan Ave, Chicago, IL 60611-2203
Phone Number:
+1 312-440-3166
10:00 - 18:00
Closed now
See all hours
Sun 10:00 - 18:00
Mon - Sat 10:00 - 21:00

Where downtown Chicago comes to life.At the pinnacle of Chicago's famed...

Where downtown Chicago comes to life.At the pinnacle of Chicago's famed Magnificent Mile, Water Tower Place is Chicago's premier shopping destination. Its stunning eight-level atrium features more than 100 of your favorite stores and restaurants plus a mix of distinctive specialty shops and boutiques. It offers a unique, high-energy urban shopping experience you simply won't find anywhere else in the city. In short, Water Tower Place is the place to shop.

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TripAdvisor Reviewer Highlights

Read all 602 reviews
Visitor rating
  • 204
  • 159
    Very good
  • 55
  • 6
  • 2
good selection of stores

loved this upmarket mall spent half a day here.loved the selection of stores here my favourite was vera bradley ! also the american girl place was lovely macys a firm... read more

Reviewed 5 days ago
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602 Reviews from our TripAdvisor Community

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Showing 426: English reviews
Level Contributor
77 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
Reviewed 5 days ago NEW

loved this upmarket mall spent half a day here.loved the selection of stores here my favourite was vera bradley ! also the american girl place was lovely macys a firm favourite! free wifi was good

Thank saradurban
A TripAdvisor Member
Reviewed 1 week ago via mobile

The Water tower place is so fun. It has all the stuff I love. The Leto store, American Girl, Bath and body works, fidget toy booths, A candy store, and so much more. There are really nice people and it is so fun to walk around. It was a great treat for my birthday!!!

Thank A TripAdvisor Member
Rockford, Illinois
Level Contributor
261 reviews
132 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
Reviewed 2 weeks ago

We had not been to Water Tower place for years, and were pleasantly surprised to see the improvements and the current variety of shops and restaurants. We will not be waiting so long for our next visit.

Thank AJLIllinois
Santa Barbara, California
Level Contributor
57 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
Reviewed 3 weeks ago

This mall is very clean, there are lots of shops to choose from, and it is a great place to visit for shopping fun.

Thank travelfreak903
Chicago, Illinois
Level Contributor
22 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
Reviewed 3 weeks ago

Water Tower Place is a fun place to be in! I love that there are seven floors in this mall. Just a few of the best features of this mall include the Cubs museum, American Girl place, an amazing Lego sculpture of the Chicago skyline. A few of these and other cool things found in this mall can be seen... More 

Thank Irene K
Tallahassee, Florida
Level Contributor
207 reviews
69 attraction reviews
common_n_attraction_reviews_1bd8 54 helpful votes
Reviewed 21 April 2017 via mobile

Water Tower offers some great stores. I especially loved the Dr. Seuss art gallery. It's fun to take the glass elevator to the top floor and then work your way down. If you time it right, you end up on the 2nd floor food court for lunch. Lovely healthy food choices and plenty of fresh ingredients. My favorite is the... More 

Thank Florida-Traveler-US
Massillon, Ohio
Level Contributor
388 reviews
194 attraction reviews
common_n_attraction_reviews_1bd8 190 helpful votes
Reviewed 17 April 2017 via mobile

I only went into the American Girl store. The inside was beautiful, and the surrounding buildings were gorgeous. I saw a sign that a Macy's is also in the mall. Next time I'll take a minute to pop into the mall itself. It's right on the Magnificent Mile.

Thank Andrea B
Level Contributor
72 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
Reviewed 16 April 2017 via mobile

This beautiful building invites you to enjoy relaxed shopping moments. All ages can find something interesting. Coffees, food, Macy's, technology and more

Thank MDiazStgo
Whitmore Lake, Michigan
Level Contributor
47 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 14 April 2017 via mobile

The weather was gorgeous and the mall was hot! Two of the escalators were down so we had to Wait for elevators which was crazy since not all of them were working. Great variety of stores.

Thank Leslie N
Rochester, Michigan
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 7 April 2017 via mobile

BEWARE OF People ASKING FOR MONEY! Theirs a Lego store their American Girl doll store a huge Macy's Starbucks and many more also one restaurant.Theirs a directory, elevators that stop at every floor, escalators and even security at night. Plenty of clean bathrooms and water fountains.

Thank maury281

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Questions & Answers

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6 months ago
Philadelphia, Pennsylvania
over a year ago

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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