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Water Tower Place

Certificate of Excellence
Magnificent Mile
As featured in 3 Days in Chicago
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Address: 835 N. Michigan Avenue, Chicago, IL 60611
Phone Number:
+1 312-440-3166
10:00 - 21:00
Closed now
See all hours
Sun 10:00 - 18:00
Mon - Sat 10:00 - 21:00

Where downtown Chicago comes to life.At the pinnacle of Chicago's famed...

Where downtown Chicago comes to life.At the pinnacle of Chicago's famed Magnificent Mile, Water Tower Place is Chicago's premier shopping destination. Its stunning eight-level atrium features more than 100 of your favorite stores and restaurants plus a mix of distinctive specialty shops and boutiques. It offers a unique, high-energy urban shopping experience you simply won't find anywhere else in the city. In short, Water Tower Place is the place to shop.

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Chicago City Tour with Optional River Cruise

TripAdvisor Reviewer Highlights

Read all 577 reviews
Visitor rating
  • 193
  • 156
    Very good
  • 53
  • 5
  • 2
Excellent experience

Had a wonderful time exploring the water tower and experiencing michigan Avenue chicago. We loved all of the attractions and building structures

4 of 5 bubblesReviewed 4 days ago
Saint Louis, Missouri
via mobile
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577 Reviews from our TripAdvisor Community

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Showing 409: English reviews
Saint Louis, Missouri
Level Contributor
5 reviews
4 of 5 bubbles Reviewed 4 days ago NEW via mobile

Had a wonderful time exploring the water tower and experiencing michigan Avenue chicago. We loved all of the attractions and building structures

Thank Bperks25
Chagrin Falls, Ohio
Level Contributor
52 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 1 week ago

On a very cold and windy day in Chicago this is a fine place to shop. It is uncrowded and clean with the convenience of a variety of shops and Macy's full department store.

Thank GJto3
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 3 weeks ago

this place was nice i like the clothes and different stores also its a beautiful place to be it was great to be here

Thank Clint W
Cairo, Egypt
Level Contributor
30 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

i used to do shopping there every year , a small place but all i need there , i love the food court and the pizza ( do not miss) er

Thank drengytantawy
Level Contributor
69 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

I knew it was a mall...stepped inside, rode the escalators up a few flights. Very few customers walking about. It was kind of cool, but I would not make a special trip just to see it.

Thank Donna E
Phoenix, Arizona
Level Contributor
52 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 10 January 2017 via mobile

This is a must-stop every time I come to Chicago. It is seven floors and each floor has about a half a dozen shops. There is a also a small food court on the bottom level. I also head up to floor 7 for Garrett's popcorn!

Thank TravelGeek26
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 January 2017 via mobile

The tower was most beautiful, visited about 15 stores within the tower then I had the comfort of sitting and having a wonderful and healthy meal with friends. It's my first time visiting, first time visiting Chicago, and I recommend this to anyone interested in traveling to this side.

Thank Sancia G
Chattanooga, Tennessee
Level Contributor
14 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 January 2017

Christmas time is the ideal time to visit Water Tower Place! The decorations were lovely, the music was festive, and the people were so friendly. It was a great way to cap the holiday season!

Thank tammybarber
Barboursville, WV
Level Contributor
55 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 1 January 2017

Lots to see at Water Tower Place. Wonderful access and good food as the food court! Great variety of shops to browse. This makes a good trip on a bad weather day .

Thank DJWard
Level Contributor
17 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 31 December 2016

What a fun store to feel like a kid again....amid the hustle and bustle of Christmas shoppers the staff are very kind and helpful to get that special gift for you or a loved one. LOVE this place.

Thank Foodie12349875

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Water Tower Place and other visitors
4 questions
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3 months ago
Philadelphia, Pennsylvania
over a year ago

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Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood