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Nordstrom

Certificate of Excellence
Neighbourhood:
Magnificent Mile
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Address: 55 E Grand Ave, Chicago, IL 60611-5610
Phone Number:
+1 312-464-1515

TripAdvisor Reviewer Highlights

Read all 91 reviews
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  • 44
    Excellent
  • 14
    Very good
  • 3
    Average
  • 3
    Poor
  • 2
    Terrible
The Last Department Store

Nordstrom has figured out what it takes to survive as a department store in the brave new world of on-line retail: customer service. Every department store (and other retail... read more

5 of 5 bubblesReviewed 6 days ago
mbc421
,
Toronto, Canada
via mobile
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91 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Toronto, Canada
Level Contributor
615 reviews
239 attraction reviews
common_n_attraction_reviews_1bd8 556 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

Nordstrom has figured out what it takes to survive as a department store in the brave new world of on-line retail: customer service. Every department store (and other retail establishment) will yammer on about customer service, yet Nordstrom knows how to deliver it. I came here twice on a recent vacation and noticed these things that I would almost never... More 

Helpful?
Thank mbc421
Kuwait City, Kuwait
Level Contributor
4,126 reviews
1,300 attraction reviews
common_n_attraction_reviews_1bd8 9,537 helpful votes
4 of 5 bubbles Reviewed 1 week ago

one of the best Department stores in Gurnee Mall nice carry many brands and varieties of goods nice staff in sales and customer service

Helpful?
1 Thank bnghanem
Level Contributor
17 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 8 December 2016 via mobile

We did some holiday shopping at Nordstrom on the Magnificent Mile in Chicago last week. I always take longer than my husband who hates to shop! Low and behold, the men's floor has a great little bar that he could sit at and watch sports well I browsed. When I was satisfied, I joined him there for a glass of... More 

Helpful?
Thank Leslie B
Chicago, Illinois
Level Contributor
1,185 reviews
727 attraction reviews
common_n_attraction_reviews_1bd8 368 helpful votes
5 of 5 bubbles Reviewed 2 November 2016

Nordstrom's has great customer service and high quality products. This location is located just off of Michigan Avenue at Grand. Their men's sale is worth seeking out. Store is very pleasant and not usually super crowded.

Helpful?
Thank Diane K
Zionsville, Indiana, United States
Level Contributor
328 reviews
64 attraction reviews
common_n_attraction_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed 21 October 2016 via mobile

Located in a small with an entrance off Michigan at Grand, this upscale clothing store has something that is missing in most retail...customer service. Attentive sales staff are well dispersed around the store, ready to help. This is NOT a discount store, but a high quality store with a huge selection.

Helpful?
Thank HoosierWisdom
Northville, Michigan
Level Contributor
109 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 25 August 2016 via mobile

If you to get some last minutes things before an event stopping here is a must. Their employees go out of their way to make a difference in your shopping experiences.

Helpful?
Thank Zafar39525
Savannah, United States
Level Contributor
130 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 31 July 2016 via mobile

This place was spectacular. Everything from the $2.50 shoe shine service, complimentary make up for my wife, attentiveness from the employees and just the upscale feel inside.

Helpful?
Thank JRSkeen
Uniontown, Ohio
Level Contributor
229 reviews
93 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 25 July 2016

Attended meeting. Annual sale at Nordstrom. Good Prices. Purchased Sperry Top siders for about $74 which included tax (more than 10%). Didn't have my size but are supposed to send to me. Very busy place. Easy access as off of Michigan Ave

Helpful?
Thank DavidB19922014
Illinois
Level Contributor
112 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 29 June 2016

My visits to Chicago are usually focused on shopping. To save time I identify what I want online first. On this trip I was on the hunt for a particular shade of Tom Ford nail polish. I tried three other stores on Michigan Avenue first--without success. As a last resort, I checked Nordstrom's website. Much to my surprise Nordstrom had... More 

Helpful?
Thank T H
Sydney, Australia
Level Contributor
146 reviews
52 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 11 May 2016

This is a big shop and full of lovely things Staff helpful . It is on Michigan ave along with many other shops

Helpful?
Thank nonnieben

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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