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Address: 300 Main St Ste 100, Dubuque, IA 52001-6946
Phone Number:
+1 563-556-4372
09:00 - 18:00
Closed now
See all hours
Sun 10:00 - 14:00
Mon - Thu 09:00 - 17:00
Fri - Sat 09:00 - 18:00

TripAdvisor Reviewer Highlights

Read all 52 reviews
Visitor rating
  • 27
  • 19
    Very good
  • 2
  • 2
  • 1
Fabulous Historic Building

Fabulous historic building worth seeing. Impeccable maintained and so fortunate that it remains a vital part of the community. I appreciate that some parts of our country do not... read more

5 of 5 bubblesReviewed 25 August 2015
Illinois City, Illinois
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52 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Illinois City, Illinois
Level Contributor
133 reviews
80 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 25 August 2015

Fabulous historic building worth seeing. Impeccable maintained and so fortunate that it remains a vital part of the community. I appreciate that some parts of our country do not tear down these historic buildings with so much craftsmanship.

1 Thank LWMiller
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 20 August 2015

Nice little spot right downtown. Nothing fancy but all the information you need for Dubuque and surrounding areas all in one spot. Souvenirs available too.

1 Thank 793melindak
New York City, New York
Level Contributor
4,605 reviews
2,310 attraction reviews
common_n_attraction_reviews_1bd8 594 helpful votes
5 of 5 bubbles Reviewed 19 August 2015

Extremely friendly and nice. The girl helped with lots of suggestions and explanations for things in and around town. But then it is Iowa, so I expect the Midwest hospitality!

1 Thank Bernardo F
Rochester, Minnesota
Level Contributor
16 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 23 July 2015 via mobile

The woman working was on the phone getting her report on vacancies for the weekend. She snarled at us to notify her if we needed any help. No greeting, no where are you from, no what are you wanting to do/see, nothing. Help yourselves to some brochures. The least welcoming welcome center I've been to!

Thank kamcnp
Springfield, Illinois
Level Contributor
84 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 7 July 2015

We just stopped in here with a few questions and this girl who was all of 20 years old helped as much as she could and did not want to stop until she had all the answers she could get for us! Happy we popped in with a few questions!

Thank Anna19731970
Chicago, Illinois
Level Contributor
54 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 24 June 2015

The two ladies in the office were very accommodating, helped us with maps and suggested things to do.

Thank Patricia M
Chicago, Illinois
Level Contributor
51 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 17 June 2015

I traveled to Dubuque with my husband and friends from Germany. The young lady in the Welcome Center was very helpful with giving ideas where to go in the area. They also have so many brochures where you can get ideas from. Some of their souvenirs are nice, too. A good place to stop and get ideas if you are... More 

Thank Uli S
Level Contributor
47 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 13 November 2014

People were friendly and very helpful. They had tons of brochures as well as some gifts (tshirts, etc.) A good place to stop for ideas of things to do in the area!

Thank flippyWisconsin
Jackson, Tennessee
Level Contributor
202 reviews
69 attraction reviews
common_n_attraction_reviews_1bd8 100 helpful votes
4 of 5 bubbles Reviewed 7 November 2014

The young lady was very helpful with tips for things to do and places to visit while we were in the area.

Thank Terry M
Dubuque, Iowa
Level Contributor
23 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 5 November 2014 via mobile

Couldn't love the Iowa Welcome Center more than I do! The staff is friendly, helpful and always goes above and beyond! Exceptional customer service and informed staff who really care!!

1 Thank Lolo13419

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Questions & Answers

Questions? Get answers from Dubuque Welcome Center staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?