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Treasure Chest Casino

5050 Williams Blvd, Kenner, LA 70065-1400
+1 800-298-0711
Website
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Review Highlights
New buffet to enjoy. Good bands back.

While the buffet was being remodeled, the lounge where the bands and only play was used to serve... read more

Reviewed 2 weeks ago
JBernard20
,
Kenner, Louisiana
via mobile
Fun with Mom

Machines r Ok on some days but other days r Absolutely Horrible. Valet SUCKS. Drink Service... read more

Reviewed 16 August 2017
WhiteTigress11
via mobile
Read all 144 reviews
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Overview
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More than 19,000 square-feet of gaming space features 1,000 slot machines, 45 table games plus nightly entertainment and casual dining.
  • Excellent17%
  • Very good32%
  • Average29%
  • Poor11%
  • Terrible11%
Travellers talk about
“non smoking” (11 reviews)
“card poker” (2 reviews)
LOCATION
5050 Williams Blvd, Kenner, LA 70065-1400
CONTACT
Website
+1 800-298-0711
Write a Review
Reviews (144)
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1 - 10 of 143 reviews

Reviewed 2 weeks ago via mobile

While the buffet was being remodeled, the lounge where the bands and only play was used to serve food for the month of August. Luckily, the buffer is now open and the bands are back playing in the lounge. Be sure to get there early...More

Thank JBernard20
Reviewed 16 August 2017 via mobile

Machines r Ok on some days but other days r Absolutely Horrible. Valet SUCKS. Drink Service Sucks too!! Buffet is decent on some days but not others food wise. Server wise depends who u get. Have to b real clear on Drink orders, cause most...More

Thank WhiteTigress11
Sarah S, Manager at Treasure Chest Casino, responded to this reviewResponded 4 weeks ago

Hello WhiteTigress11 and thank you for your recent review. We are very unhappy to hear that your experience with our Valet and Food/Beverage services were not satisfying. We strive to provide excellent service that is enjoyable for all of our guests, and we are always...More

Reviewed 21 July 2017 via mobile

Sad excuse for casino, dif. Not Vegas or Jersey. smoke filled except for top floor. Free shuddle for nearby hotelsMore

Thank Robert C
Sarah S, Manager at Treasure Chest Casino, responded to this reviewResponded 22 July 2017

Hello Robert and thank you for your recent review. We are sorry to hear you had a disappointing visit at our Casino. We are always looking to improve the guest experience and we constantly evaluate guest feedback to make adjustments throughout the property. Again, thank...More

Reviewed 11 June 2017

I am a V card player at Island View casino which is the highest level there. I recently received some offers from Treasure Chest Casino and went there three days in the same week. I also received an offer for a copper pot on this...More

1  Thank stevemadere
Sarah S, Manager at Treasure Chest Casino, responded to this reviewResponded 15 June 2017

Hello stevemadere and thank you for your recent comments. We are very unhappy to hear your experience at our Gift Giveaway was disappointing. We did have an overwhelming response to our recent gift giveaway that was well beyond our normal expectations. Typically for our gift...More

Reviewed 4 June 2017

Go into town and eat else where. NOLA super buffet is half the price and better selection. It offered Ribeye cooked to order and leg of lamb among many others.More

Thank terbaa
Sarah S, Manager at Treasure Chest Casino, responded to this reviewResponded 23 June 2017

Hi terbaa, and thank you for your feedback regarding our Buffet. We are sorry you had an unhappy experience. This August we will be completely remodeling our Buffet, to provide a better dining experience for our guests in the future. We are always looking at...More

Reviewed 24 May 2017

I am not a gambler, but the bar occasionally has a band and the drinks are cheap. There is ample well lighted parking and a shuttle from the parking lot.

Thank Luckydog889
Reviewed 15 May 2017

If you have smokes, lite them up. Smokers paradise. No smoking on the top floor. Every thing else about the place was good. Fast service on the drinks, (six in an hour). Buffet food not bad. A little pricey for the selection. Don't forget to...More

Thank xman74
Reviewed 3 May 2017

Dirty, smoke filled and rather dated. It's only positive is its location to Laketown which provided nice , uncrowded walks in the early evening..More

1  Thank winsmom1
Sarah S, Manager at Treasure Chest Casino, responded to this reviewResponded 9 May 2017

Thanks winsmom1 for your recent review. We are sorry to hear your experience on our gaming floor was disappointing. We appreciate your patronage and value you as a customer. We strive to provide an entertainment experience that everyone can enjoy, and while many areas of...More

Reviewed 2 May 2017

We enjoyed a couple of hours at this casino. There were a lot of old machines and could use some updating, not only the machines, but the asthetics in general. The valet was quick and convenient.

Thank Audie D
Reviewed 17 April 2017

We had a late meal at the buffet on Easter. The service was very good and the food was outstanding. The casino gets low marks because they allow smoking so we did not even go in. Just the walk from the shuttle and back required...More

Thank Michael H
Sarah S, Manager at Treasure Chest Casino, responded to this reviewResponded 4 May 2017

Hello Michael, Thank you for taking the time to post your comments. We are sorry your gaming experience was disappointing. We strive to provide an entertainment experience that everyone can enjoy, and while many areas of our property do allow smoking, our 3rd gaming floor...More

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Questions & Answers
gehouston
29 September 2016|
Answer
Response from AnnetteSPin | Reviewed this property |
There are table games and smoking is allowed.....
0
Votes
Gene G
28 February 2015|
AnswerShow all 3 answers
Response from Kenneth C | Reviewed this property |
I'm not sure but if you call them (504) 443-8000 someone will answer all of your questions.
0
Votes