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Isle of Capri Casino Hotel Lake Charles

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Address: 100 Westlake Ave, Hotel Lake Charles, Lake Charles, LA 70669-5716
Phone Number:
+1 337-226-2054
Website
Today
00:00 - 23:59
Open now
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Hours:
Sun - Sat 00:00 - 23:59
Description:

Isle of Capri Casino Hotel Lake Charles is your friendly Westlake gaming...

Isle of Capri Casino Hotel Lake Charles is your friendly Westlake gaming destination. We offer more than 1,000 slot machines and 40 table games including roulette, craps, blackjack, and poker. Extend your stay as a guest in our hotel. We feature two hotel towers providing upscale and comfortable accommodations. The action includes exciting promotions, delicious dining options, and headliner performances. We look forward to seeing you soon!

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TripAdvisor Reviewer Highlights

Read all 315 reviews
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Ok!

The gumbo is very good! I would go there much offer but there is a blond that works there at the counter not worth noting.several time I seen her fround on people standing for... read more

3 of 5 bubblesReviewed 4 weeks ago
james1577
,
Las Vegas, Nevada
via mobile
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315 Reviews from our TripAdvisor Community

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Showing 314: English reviews
Level Contributor
5 reviews
1 of 5 bubbles Reviewed 4 days ago NEW

Do not stay here they have issues at this location it is a dump and just gets worse everyday!!!!! Go to Lauberge or Golden Nugget or even Coushatta!

Helpful?
Thank p p
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Hi there, we appreciate you staying with us. If you did have any issues during your stay, we hope you reached out to any of our staff members. They would be happy to help out, and would work hard to make sure you were comfortable and enjoying your visit. We hope you'll decide to visit again. More 

Elgin, Illinois
Level Contributor
28 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 1 week ago

multi level gaming on 3 floors. Parking deck adjoins and hotel is separate. Went to play awhile and found not only the old standard slots but new games as well. Cocktail waitresses were doing their job and offering drinks so you didn't have to wait which was nice compared to other places. Will go back.

Helpful?
Thank BigWazoo
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

We're glad you had a great time, thanks for leaving some feedback for us! It sounds like you enjoyed our gaming selection. We try to keep a mix of older favorites as well as newer ones, so that everyone can find something they they enjoy. Also, thanks for giving our waitresses a shout-out... they do a great job! We look... More 

Austin, Texas
Level Contributor
19 reviews
6 attraction reviews
4 of 5 bubbles Reviewed 1 week ago

The Isle has been around for while and they continue to do update on the place. While it doesn't have the parrots like it used to it still a classic place to see. It's still on a old river boat.

Helpful?
Thank sylvialeverett
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Hi there, we appreciate you leaving some feedback for us! We're glad you've been such a long time guest of ours - happy to have you here. We are always looking to improve and update our property, so we're glad the new changes are being noticed and well-received. We look forward to hosting your next night out... don't forget to... More 

Lake Charles, Louisiana
Level Contributor
3 reviews
2 of 5 bubbles Reviewed 1 week ago via mobile

Atmosphere left a lot to be desired . Employees not friendly, not very clean. Eating choices weren't ideal.

Helpful?
Thank firefiterslady
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Hi there, we appreciate you visiting us this past weekend. However, it seems we did not make a great first impression with you, and we hope we get another chance to host you. Service and quality are very important to us, and we're always working to make improvements across the board. We will continue to do so. We hope you'll... More 

Las Vegas, Nevada
Level Contributor
21 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago via mobile

The gumbo is very good! I would go there much offer but there is a blond that works there at the counter not worth noting.several time I seen her fround on people standing for food so I don't go to her if she is the only one there,I'll leave. Waitress I. Casino same as others, some have there people pick... More 

Helpful?
Thank james1577
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Hi James, thanks for gaming and dining with us. We would like to learn more about your past experiences at Isle of Capri. If you have time, please reach out to our Guest Service Manager, Jacqueline, at 337-430-2451 or Jacqueline.Guillory@islecorp.com. Thank you! More 

San Diego, California
Level Contributor
143 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 71 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

If you are traveling and need an RV spot for the night there are electric hookups you can pay for, or an entire back lot, that is Free ! (no hookups) It is very noisey and you will need earplugs as the freeway is right there and the Trains too. Not alot of RV places in this area so it... More 

Helpful?
Thank BajaBuddies2
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Thanks for staying in our RV park, and for taking the time to rate us. We are passing along your feedback so we can work on improving our guests experience. Thank you! More 

Level Contributor
190 reviews
67 attraction reviews
common_n_attraction_reviews_1bd8 120 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

Out of the three casino offerings in lake Charles, we find you can play longer here. It's not as fancy as the other two, but the machines are looser, although there is more smoke to deal with. A lot of locals gamble here.

Helpful?
Thank FoodieLuv
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

We appreciate the feedback! While we are a bit smaller than other casinos, we try to make up for it with an exciting atmosphere and great people, and it seems that it showing. We're happy to hear you've had some luck, and we hope that streak continues. Also, if you'd ever like to discuss our facilities in further detail, please... More 

Tomball, Texas
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 4 weeks ago

Our room offered a king size comfy bed, large soaker tub,large TV, view of the lake, roomy bathroom and a fridge.

Helpful?
Thank memahsita
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

It sounds like you loved everything about your room! We're glad you had such a nice stay. We want all of our guests to feel comfortable while they're here. We hope you received excellent service as well. Our staff does a great job making sure everyone has what they need. We look forward to hosting you again! More 

Level Contributor
14 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 23 January 2017

We stayed in room 403......they the bedbugs fed on me until I awakened at 3am..itching and very upset to find 2 residents ...had checked in and dined in on me ..for free. Not going back to gamble or eat ..buffet isn't all that hot anymore ....be safe check your pillows ...that's where I found the bedbugs of the Isle of... More 

Helpful?
Thank leondra43
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Hi Leondra, we'll definitely pass this along for you, thank you for bringing it to our attention. If you'd like to discuss your experience further, please reach out to our Guest Service Manager, Jacqueline, at 337-430-2451 or by email at jacqueline.guillory@islecorp.com. Thank you for your time, and we hope to have you back. More 

Andrews, Texas, United States
Level Contributor
168 reviews
51 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 15 January 2017 via mobile

We always enjoy coming here it is fun and not to bad on prices to play everything. We go to here and the others in lake charles def would recommend here than the others

Helpful?
1 Thank Timothy H
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Thanks for coming to visit us, Timothy, and for taking the time to tell us about your Isle of Capri experience. We're looking forward to seeing you back here again soon! More 

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