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Address: 104 Walker St, Lenox, MA 01240-2725
Phone Number: +1 413-637-3206
10:00 - 15:00
Open now
See all hours
Mon - Fri 10:00 - 17:00
Sat - Sun 10:00 - 15:00
Recommended length of visit: 1-2 hours

TripAdvisor Reviewer Highlights

Read all 192 reviews
Visitor rating
  • 85
  • 74
    Very good
  • 19
  • 7
  • 7
Mansion Tour -not Newport

If you thought you had to go to Newport to tour the mansions-think again. The rich and famous also liked to visit the Berkshires.

4 of 5 bubblesReviewed 3 weeks ago
Bernadette S
Wallingford, Connecticut
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192 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Wallingford, Connecticut
Level Contributor
16 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

If you thought you had to go to Newport to tour the mansions-think again. The rich and famous also liked to visit the Berkshires.

Thank Bernadette S
Miami Beach, Florida
Level Contributor
70 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

Renovation on the interior is still undergoing renovation, but nevertheless it is a beautiful building set on lovely grounds. Many of their windows are of stained glass giving a somewhat gloomy mood to the interior.

Thank MiamiMimi
Northampton, UK
Level Contributor
56 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago

We had high hopes of the museum but it was so disappointing. It is clear that it is run on a shoestring and the owners are trying to bring in events such as weddings to try to raise funds. It's ok that none of the exhibits are original to the house and the guides do their best, but there is... More 

Thank JoMac110
Oceanport, New Jersey
Level Contributor
130 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed 28 October 2016

Very interesting tour of a gorgeous gilded age "cottage". The restoration is a work in progress by a group of very dedicated people who thankfully saved this beautiful landmark from demolition.

Thank Kathy H
Nesconset, New York
Level Contributor
158 reviews
58 attraction reviews
common_n_attraction_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 27 October 2016

We had a delightful guide named Marsha who sat with us and gave use the history of the home and its many transformations before it was bought by a developer and was slated to be torn down. It was totally stripped of everything and taken down to the studs. So sad but it is being lovingly repaired. The movie "Cider... More 

Thank scronk73
Level Contributor
35 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 26 October 2016

The docent we had was terrific, Very knowledgeable with a good sense of humor. House is definitely a work in progress but a great example of the period and changes in Lenox. We had tea in the dining room which was pleasant. The cucumber sandwich was the best!

Thank Magicworks
Tampa, Fl
Level Contributor
69 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
2 of 5 bubbles Reviewed 21 October 2016

In fairness, I believe that this small mansion from the gilded age is still undergoing renovation. nonetheless, it is a dark, rather gloomy structure with some historic interest which the docent does a good job explaining. But it is sparsely furnished, with just a few rooms. And, the main downstairs rooms were filled with tables and chairs for an private... More 

Thank Pat&Georges
VentfortHall, Public Relations Manager at Ventfort Hall Mansion and Gilded Age Museum, responded to this review

We are sorry to learn you were disappointed in your visit. We do sometimes have to set up for private events during times we are open to the public as the alternative would be to close the house early. We appreciate your feedback. More 

Queens, New York
1 review
2 of 5 bubbles Reviewed 18 October 2016

I spent barely 45 minutes there. The building is in bad shape, dark and dusty, and the tour is only part of the first floor and a small portion of the second. The building indeed looks fragile. I thought the $18 per person fee was steep. Not at all what I expected after seeing the mansions in Newport and The... More 

Thank Alex325nyc
VentfortHall, Public Relations Manager at Ventfort Hall Mansion and Gilded Age Museum, responded to this review

We are sorry to hear you were disappointed with your visit. I am not sure after reading your review that you received a full tour as the entire first floor is open with the exception of two very small rooms we use for our offices and only four rooms in the east wing are not yet restored on our second... More 

New York City, New York
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 17 October 2016

Enjoyed this very much! I recommend it too. Beautiful just wish there was even more to see of this great mansion. I had a ghostly experience. I could clearly smell a rich high quality cigar on the veranda. The porch. I was certain there had to be a man standing out there smoking it was very strong. There was NO... More 

Thank 648marypoppins
Level Contributor
217 reviews
65 attraction reviews
common_n_attraction_reviews_1bd8 101 helpful votes
4 of 5 bubbles Reviewed 10 October 2016

The history of this property and the gilded age are worth an hour or two of your time. The building is still undergoing restoration and the process of restoring only added to the interest. I'm glad it is being preserved because it's a treasure trove of history and craftsmanship. Lindsey, our guide, is brilliant. She's very informative and has a... More 

1 Thank fishingchic

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  • Is there a restaurant or café onsite?