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Brooks & Butterfield Day Spa

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Address: 140 Main St, 2nd floor, Northampton, MA 01060
Phone Number:
+1 413-586-0366
10:00 - 15:00
Open now
See all hours
Sun 10:00 - 15:00
Tue - Wed 10:00 - 19:00
Thu 10:00 - 20:00
Fri 10:00 - 19:00
Sat 10:00 - 18:00

TripAdvisor Reviewer Highlights

Read all 14 reviews
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    Very good
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  • 3
Professional, but...

My massage was done professionally, but a bit clinically. The ambiance was not particularly soothing.

3 of 5 bubblesReviewed 17 May 2012
Amherst, Massachusetts

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14 Reviews from our TripAdvisor Community

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Showing 14: English reviews
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

I've never written an Internet review. But below is a modified letter I sent to the manager that went unanswered. Hi Shannon, I visited your spa with a friend on Friday (we both drove considerable distances - she from Boston and me from upstate New York - to meet in the middle) and wanted to share my disappointing experience with... More 

2 Thank Kristin L
Moodus, CT
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 19 September 2015 via mobile

Had a wonderful massage and facial. I'm a busy mom of 2 and don't get to do this often. I was so stressed and they really took the time to understand my needs and customize my experience! If I had the money and time I'd be there every day! Wonderful and very kind staff! A+ experience!

Thank atd817
New York City, New York
Level Contributor
69 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 23 June 2013

I first went here for a pedicure, I got the added callus buster as well. The girl was lovely, just chatty enough but was silent and let me relax too. And....she did an amazing job! I'm a total pedicure junky so I know my pedicures, and of the cost this is hands down the best one ive ever had in... More 

Thank JaeCox
Amherst, Massachusetts
1 review
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 18 December 2012

I just visited Brooks & Butterfield for the first time a few days ago, the whole process to book my services from start to finish was a nightmare, regardless, I wanted to give it a try once inside because of the beautiful pictures on the website. Once I got in, it was not at all what I pictured... the atmosphere... More 

5 Thank Karen29510
Boston, Massachusetts
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 27 September 2012

Went for a make up trial for my wedding and it was so horrible i had to cancel it for my wedding day. The girl put my eyeliner so far from my eye line that it looked like a 5 year old did it. She caked on foundation so you could see every wrinkle in my face. When my mom... More 

Thank Ross E
Palm Coast, Florida, United States
2 reviews
5 of 5 bubbles Reviewed 24 August 2012

The pedicures and manicures with Annalin are the best I've ever had. She takes extra time and care and the fountains and view make for a relaxing experience.

Thank Karyn J
Northampton, Massachusetts
1 review
2 of 5 bubbles Reviewed 21 August 2012

I went for a basic manicure. At first I was happy that the spa used a natural approach to drying the nails (no heat dryers used which can cause skin cancer, only a fan), but the result was not worth it. The nail technician had given me the go ahead that my nails were dry enough, but as soon as... More 

Thank Mdoug88
Springfield, Massachusetts
1 review
1 of 5 bubbles Reviewed 27 July 2012

Pedicurist was unfriendly, not helpful, and unwilling to offer suggestions. She messed up the design and wanted me to wait a half and hour to fix it.

Thank lilbirdy10512
Amherst, Massachusetts
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 17 May 2012

My massage was done professionally, but a bit clinically. The ambiance was not particularly soothing.

Thank Govinda74
East Haven, Connecticut
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 August 2011

We went to B&B with a bridal party after failed attempts to schedule elsewhere. There were 10 of us going for a bachelorette spa weekend. They accomodated all of us within 2 weeks and most of us got exactly what we wanted. Given the short time frame, some of us did have to get less than we would have liked.... More 

1 Thank happychick72

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