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Star Line Mackinac Island Ferry

Certificate of Excellence
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Address: 7271 Main Street, Mackinac Island, MI 49757 (Formerly Arnold Transit Company - Arnold Mackinac Island Ferry)
Phone Number:
+1 800-638-9892
Website
Today
07:00 - 23:00
Closed now
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Hours:
Sun - Sat 07:00 - 23:00

TripAdvisor Reviewer Highlights

Read all 847 reviews
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  • 516
    Excellent
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    Very good
  • 56
    Average
  • 17
    Poor
  • 21
    Terrible
Worth the trip!!

100% professional from start to finish. Checked our bags at the dock, ,picked them up at the island with absolutely no problems. Beverages available at a nominal fee. On time... read more

Reviewed 2 weeks ago
MikeStefHalJoJ
,
Houston, Texas
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847 Reviews from our TripAdvisor Community

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Showing 844: English reviews
Houston, Texas
Level Contributor
95 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
Reviewed 2 weeks ago

100% professional from start to finish. Checked our bags at the dock, ,picked them up at the island with absolutely no problems. Beverages available at a nominal fee. On time performance both ways.

Helpful?
Thank MikeStefHalJoJ
Haley C, Customer Service at Star Line Mackinac Island Ferry, responded to this review

Thank you for leaving us a review! We are pleased to know that you enjoyed your time traveling with us to Mackinac Island. Hope to see you again soon! More 

Wasilla, Alaska
Level Contributor
20 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

This ferry was clean and comfortable, and the crew members professional, friendly and knowledgeable.

Helpful?
1 Thank Alaska_Gator_Girl
Haley C, Customer Service at Star Line Mackinac Island Ferry, responded to this review

Thank you for leaving us a review! We are pleased to know that you enjoyed your time traveling with us to Mackinac Island. We hope to see you again soon! More 

Manistee, Michigan
Level Contributor
25 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 17 March 2017 via mobile

Fun, friendly. Staff was courteous. We asked for suggestions where to eat and drink (where locals go) and they were helpful to point out "out if the way spots. Boarding was easy and trip was smooth.

Helpful?
Thank pargirlpatti
Haley C, Customer Service at Star Line Mackinac Island Ferry, responded to this review

Thank you for leaving us a review! More 

Level Contributor
23 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 21 February 2017

Fun time with friends wind blowing in our hair great pictures,great ride.So ready for our summer girl trip and boat ride across

Helpful?
Thank Judy S
Haley C, Customer Service at Star Line Mackinac Island Ferry, responded to this review

Thank you for leaving us a review! More 

Independence, Missouri
Level Contributor
82 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
Reviewed 12 January 2017

They were one of the big 3 companies who provide transit to the island, and they did a pretty good job. I am sadden to learn that they will no longer transport passengers. But, the others will pick up the slack I am sure.

Helpful?
1 Thank traveler64055
Haley C, Customer Service at Star Line Mackinac Island Ferry, responded to this review

Thank you for leaving a review. Star Line has purchased the assets of Arnold Transit Company and are continuing to run Classic Ferry service to Mackinac Island. We hope you will come see us this season for another trip to Mackinac Island. More 

Louisburg, Kansas
Level Contributor
108 reviews
59 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
Reviewed 30 December 2016

We stayed at an RV park and the Arnold company had a shuttle that took us to and from the boat (free). Enjoyed the ride and the people running all of it were friendly.

Helpful?
Thank 4ksu
Haley C, Customer Service at Star Line Mackinac Island Ferry, responded to this review

Thank you for leaving us a review! We are pleased to know that you enjoyed your experience while traveling to Mackinac Island. Arnold Transit Company seized their passenger ferry service, and Star Line Ferry purchased their passenger ferry assets. We will continue their long tradition of classic ferry departures to and from the Island, and keep their original docks in... More 

Detroit, Michigan
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 11 November 2016 via mobile

Arnold Ferry is no more. Click on website your directed to Star Line. Used all three service, prefer Shepler's Ferry. Star was my least favorite.

Helpful?
1 Thank J J
Haley C, Customer Service at Star Line Mackinac Island Ferry, responded to this review

Thank you for leaving a review. Arnold Transit seized their passenger ferry service this past fall and Star Line purchased their passenger ferry assets. We are going to offer a choice to our passengers and let them pick if they would like to ride a hydro-jet ferry, or classic ferry. We hope you will give us another chance for your... More 

Kalamazoo, Michigan
Level Contributor
675 reviews
200 attraction reviews
common_n_attraction_reviews_1bd8 141 helpful votes
Reviewed 10 November 2016 via mobile

Have been using this company for years. Leaving from St Ignace is better as it is a shorter distance to the island. I like the town better too as it is less touristy than Mackinaw City. Great service and great ride.

Helpful?
1 Thank Nancy O
Haley C, Customer Service at Star Line Mackinac Island Ferry, responded to this review

Thank you for leaving a review! Star Line has purchased Arnold Line's passenger ferry assets and will continue to run the Classic Ferries along with our Hydro-Jet ferries. We are honored to continue the tradition that Arnold Line was well-known for. We hope to see you this coming season for another trip to Mackinac! More 

mpls
Level Contributor
13 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 7 November 2016

We chose Arnold's solely because it was a very windy day with choppy waves and they had a bigger boat that seemed more resistant to the weather. Other boat companies were faster but Arnold's was cheaper and only a few minutes longer. In looking at other brochures from other companies I think it was maybe not as comfortable as other... More 

Helpful?
Thank Jody P
Haley C, Customer Service at Star Line Mackinac Island Ferry, responded to this review

Thank you for leaving a review! Star Line has purchased Arnold Line's passenger ferry assets and will continue to run the Classic Ferries along with our Hydro-Jet ferries. We are honored to continue the tradition that Arnold Line was well-known for. We hope to see you this coming season for another trip to Mackinac! More 

Spring Hill, Florida
Level Contributor
128 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
Reviewed 29 October 2016

We have been using the Arnold Transit Company for the past 26 years. We attend the "Somewhere in Time" weekend at the Grand Hotel. They have the best service and are always on time. You can leave from either Mackinac City or St. Ignace both trips are the same price. Their staff are very accommodating and will help you any... More 

Helpful?
Thank Vern O
Haley C, Customer Service at Star Line Mackinac Island Ferry, responded to this review

Thank you for leaving a review! Star Line has purchased Arnold Line's passenger ferry assets and will continue to run the Classic Ferries along with our Hydro-Jet ferries. We are honored to continue the tradition that Arnold Line was well-known for. We hope to see you this coming season for another trip to Mackinac! More 

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