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Shepler's Mackinac Island Ferry

556 E Central Ave, Mackinaw City, MI 49701-9695
+1 800-828-6157
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Review Highlights
Very organized and efficient

The entire staff is knowledgeable, helpful, and efficient. The ferry left on time, my luggage was... read more

Reviewed 1 week ago
Dan H
,
Layton, Utah
Just another water ride

Close to our room hotel so we took it..not much different about it except it docks closer to the... read more

Reviewed 2 weeks ago
waxshx40
,
Jarvis, Canada
Read all 2,068 reviews
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Overview
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Shepler's offers 5 different Lighthouse Cruises through the Straits of Mackinac. Each cruise is narrated by the Great Lakes Lighthouse Keepers Association. A portion of the proceeds from each cruise go to help with upkeep and restoration of area lighthouses. See the full schedule and buy tickets online.
  • Excellent80%
  • Very good16%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“mackinac island” (484 reviews)
“overflow lot” (27 reviews)
“great service” (128 reviews)
LOCATION
556 E Central Ave, Mackinaw City, MI 49701-9695
CONTACT
Website
+1 800-828-6157
Write a ReviewReviews (2,068)
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1 - 10 of 2,064 reviews

Reviewed 1 week ago

The entire staff is knowledgeable, helpful, and efficient. The ferry left on time, my luggage was quickly collected, and the accommodations on the boat were great. They play a nice informational audio recording as you ride. I enjoyed this company!More

Thank Dan H
Ami W, Guest Relations Manager at Shepler's Mackinac Island Ferry, responded to this reviewResponded 6 days ago

Hello Dan and thank you so much for choosing to ride with us this season. We appreciate you posting and we LOVE seeing the glowing five stars from guests such as yourself. ON behalf of our entire team, we thank you for visiting and we...More

Reviewed 2 weeks ago

Close to our room hotel so we took it..not much different about it except it docks closer to the town center.. pricing about the sameMore

Thank waxshx40
Ami W, Guest Relations Manager at Shepler's Mackinac Island Ferry, responded to this reviewResponded 2 weeks ago

Greetings Waxshx and thank you very much for riding with us. We apologize for not offering more of a wow factor during your ride to Mackinac Island, but we certainly hope you enjoyed your visit and that you'll be returning in the future. Thank you...More

Reviewed 3 weeks ago

Always a safe, cleasn and enjoyable ride with this Ferry company. Choose to sit up on deeck and experience the winds or stay on the main floor for a comfortable ride as well on those colder days. We traveled with six couples and were able...More

Thank gwkelley
Ami W, Guest Relations Manager at Shepler's Mackinac Island Ferry, responded to this reviewResponded 2 weeks ago

Hello and thank you so much for posting about your experience with us. We're happy to hear you enjoyed! We appreciate you taking your time to post here on Tripadvisor, and we hope to see you again many times in the future. Once again, thanks...More

A TripAdvisor Member
3
Reviewed 3 weeks ago via mobile

Good times!!! Beautiful day for a ferry ride. Kids were in awe of the "very big boat" and all of us enjoyed it immensely. We cannot wait to go back!!!

Thank A TripAdvisor Member
Ami W, Guest Relations Manager at Shepler's Mackinac Island Ferry, responded to this reviewResponded 2 weeks ago

Greetings Mrs. C Dillon and glad to here everyone enjoyed, especially the kids! On behalf of our entire crew here on the Straits, we thank you for visiting and we hope to see you again many times into the future.

Reviewed 3 weeks ago

If you are going to the Island this is the ferry to take! Very, very, very clean, friendly crew and smooth ride over to the island and back.

Thank Yellowlab8
Ami W, Guest Relations Manager at Shepler's Mackinac Island Ferry, responded to this reviewResponded 2 weeks ago

Five stars = mission accomplished!! Thank you so much for riding with us and for taking your time to post. We love seeing feedback from guests such as yourself and we look forward to seeing you many times into the future!

Reviewed 3 weeks ago

Sheplers is the way to go. They are organized and efficient. the boats are in great shape and they are setup to serve the passengers. We overnight parked our car, it was safe and easy to retrieve. Our bags went to and from the Grand...More

Thank CSchaner57
Ami W, Guest Relations Manager at Shepler's Mackinac Island Ferry, responded to this reviewResponded 2 weeks ago

Greetings and thank you so much for choosing Shepler's for your Mackinac Island transportation. We very much appreciate you taking the time to post about your visit with us and we're thrilled to hear everything was to your liking. Thanks again and we look forward...More

Reviewed 4 weeks ago

We were concerned that the ferry to Mackinac Island would be busy and chaotic on a Sunday morning. We exited the freeway and followed the directions to parking for day trips to Mackinac. The parking was free and we were immediately picked by their shuttle,...More

Thank jes22
Ami W, Guest Relations Manager at Shepler's Mackinac Island Ferry, responded to this reviewResponded 4 weeks ago

Hello Jes and thank you so much for riding with us this season. We're very happy to hear that your experience was seamless and memorable. On behalf of our entire team, we thank you for visiting Mackinac Island and we definitely hope to see you...More

Reviewed 4 weeks ago

Great service to Mackinaw Island. Boats were on schedule and cheerfully operated in a professional manner.

Thank RonK0819
Ami W, Guest Relations Manager at Shepler's Mackinac Island Ferry, responded to this reviewResponded 4 weeks ago

Greetings Ron and thank you so much for the glowing five stars! We appreciate you posting and we hope to see you many times into the future. Until next time, safe travels!

Reviewed 4 weeks ago

was delayed because of rough water and low visibility. The vessel was clean and the crew very professional. The online ticket purchase flawless. The decision to delay the departure was one of safety and reflected good business. On rough days, sit near the rear for...More

1  Thank Paul N
Ami W, Guest Relations Manager at Shepler's Mackinac Island Ferry, responded to this reviewResponded 4 weeks ago

Greetings Paul and thank you for riding with us and for posting. You were obviously aboard with us on October 27 when, yes due to weather, we delayed our morning departures for the first time in nearly two decades. It was an angry day indeed...More

Reviewed 8 November 2017

We normally have used the Shepler's Ferry from St. Ignace to get us to Mackinac Island. However on our last visit we arrived just after the ferry left and were told we could drive to Mackinac City and get on an earlier ferry. We were...More

Thank Voice1234
Ami W, Guest Relations Manager at Shepler's Mackinac Island Ferry, responded to this reviewResponded 5 weeks ago

Hello and first and foremost please accept our sincere apologies for any possible issues with your experience. Also we thank you for riding with us so many times in the past. Our president, Chris Shepler, would like to hear from you personally and we're hoping...More

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Ask a question
Questions & Answers
Genaro R
26 August 2017|
AnswerShow all 8 answers
Response from deanjp2015 | Reviewed this property |
Either in Mackinaw City or St. Ignace. The signs and directions are everywhere.
0
Votes
DanM1976
29 July 2017|
AnswerShow all 8 answers
Response from JENELLE J | Reviewed this property |
We stayed at the clarion hotel. It was nice, clean and reasonable. I think I paid $75 a night. They have a pool, hot tub, game room, good breakfast, close to everything and it's on the water.
1
Vote
DanM1976
28 July 2017|
AnswerShow all 10 answers
Response from LTCB1 | Reviewed this property |
You can choose to get on at either the St. Ignace location or the Mackinaw City location. If you are coming from Southern Michigan you will come to Mackinaw city first and can board from there. If you want to drive across... More
1
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